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Windows XP | Virus Infected | Crashing with a Blue Screen in Normal Mode


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#1 reji14

reji14

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Posted 24 October 2009 - 11:37 PM

Hi,

I have a Dell Vostro Laptop with the OS Windows XP SP3 Home Editon which recently got infected by trojan vundo virus, and since then it has ceased to start in the normal start up mode and always throws a blue screen.

Its a bit strange that my system got infected even though I had a valid Norton Antivirus.

What I have done till now?

I have gone ahead and run Marlwarebytes scan on my system in safe mode and it did comeup showing around 40 infection, many of which it was able to quarantine, but for few it said it required a system restart, but unfortunately even afer the restart it was not able to remove them completely and all my subsequent Marlwarebytes scan happen to show the same infections again and again.

While searching the net, i happen to come across combofix and followed all the instructions listed in the link http://www.bleepingcomputer.com/combofix/how-to-use-combofix
and my marlwarebytes scan after the combofix run did not find any infections. But my computer still is not able to startup in normal mode and its still crashing with the blue screen.

When i looked into the Windows Event Viewer I see number of errors with event id as listed below

Event ID 7026 - The following boot-start or system-start driver(S) failed to load:
AFD
APRDRV
Beep
BHDrvx86
ccHP
eeCtrl
Fips
IDSxpx86
intelpm
IPSEC
NDIS
NetBIOS
NetBT
RasAcd
SRTSP
SRTSPX
Tcpip

Event ID 7001

Any help in this regards will be really appreciated. I am also attaching the combofix logs for reference.

Thanks,
Reji

Attached Files



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#2 tg1911

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Posted 24 October 2009 - 11:41 PM

ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for general public or personal use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

This topic is now closed. If you have any questions, please PM me or another Moderator.
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