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rootrepeal problems


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1 reply to this topic

#1 ruiz123

ruiz123

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Posted 24 October 2009 - 11:28 PM

I start the program and get past the point where i identitfy the drive, start and it seems to start for a split second and then displays (non-reponsive)

i am running vista home edition and have no virus scanner running.

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#2 garmanma

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Posted 25 October 2009 - 10:01 PM

Try this first

Please download to your Desktop

Rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.scr

When you double-click on the Desktop icon, a small DOS window will open and the application will run on it's own
It should only take a few minutes and it will close by itself

Do not reboot the machine

then try running RR

=======================

If it still doesn't work Try these two

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.


If this is for preparing a submission to the HJT forum and you have a DDS log, just go ahead and post.
Just tell them you couldn't get it to run

Edited by garmanma, 25 October 2009 - 10:02 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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