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Laptop keeps freezing plus problem with windows update...


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#1 luclancy

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Posted 24 October 2009 - 05:04 PM

Laptop, Windows Vista Home premium, SP 2. Mum has it 4 months, windows update shows error 80070002 (I have tried EVERYTHING I have found on the web to rectify this...Nothing works, been at it the last 2 days! Also, for the last two days the laptop has been freezing every few minutes!! Seems to be only with a web page open (I think), so sorry about the blunt post...trying to get it all down before it freezes for the second time... Please help, thanks!

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#2 TwoDigitz

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Posted 24 October 2009 - 05:37 PM

Is that happening with all browsers or is it 1 particular browser you are using ?

Does the laptop work ok before you open any browsers ?

#3 luclancy

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Posted 24 October 2009 - 05:55 PM

The browser is Internet Explorer. Could this be related to the fact that as of yet windows update has never worked?? The laptop was purchased 4 months ago! Thanks for the speedy reply!

#4 luclancy

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Posted 25 October 2009 - 04:46 AM

The browser is Internet Explorer. Could this be related to the fact that as of yet windows update has never worked?? The laptop was purchased 4 months ago! Thanks for the speedy reply!


This morning I tried going through Firefox and same thing happened...froze after a few minutes, so I then restarted and did not open any web pages...same thing happened even with no browsers open... any ideas?? :huh:

I have also run a number of scans (antivirus, antimalware, online scan housecall, etc etc etc). Nothing found on any scans. All cookies cleared with CC cleaner. I don't know what else to try. I have a feeling there is some folder or something missing in Windows update...?

Edited by luclancy, 25 October 2009 - 04:47 AM.


#5 luclancy

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Posted 27 October 2009 - 05:42 AM

In case anyone was wondering, I wiped the PC and reinstalled the OS. All is well now!




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