Laptop, Windows Vista Home premium, SP 2. Mum has it 4 months, windows update shows error 80070002 (I have tried EVERYTHING I have found on the web to rectify this...Nothing works, been at it the last 2 days! Also, for the last two days the laptop has been freezing every few minutes!! Seems to be only with a web page open (I think), so sorry about the blunt post...trying to get it all down before it freezes for the second time... Please help, thanks!