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Windows XP3 boots into a blank screen


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31 replies to this topic

#1 Substance

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Posted 24 October 2009 - 06:45 AM

Hi, not sure if this is the right board for this, move if not.

Basically my Windows XP SP 3 boots up into a blank blue screen. Safe Mode is a blank black screen with safe mode displayed around it.

A few days ago I was having a problem with AppleMobileDevices.exe preventing programs being opened, so i used System Restore, got Registry Booster, and fixed some registy errors. Then my firefox crashed a day later, I restarted and thats about how it all came about.

Its worth noting that I had XP Proffesional installed over WMC 2005 in April as my computer was crippled by malware.

Now I cannot even get in to attempt to do anything.

Not much else details I can get right now, as i cant get any logs.

Any help would be appreciated

Thanks

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#2 OldPhil

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Posted 24 October 2009 - 08:58 AM

Let it fully boot until you see not HD light activity, then hit FN+8 it may just light up. No guarantee but it has bailed me out a couple of times.

Honesty & Integrity Above All!


#3 hamluis

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Posted 24 October 2009 - 09:46 AM

Sounds like it could be damaged userinit, boot.ini, mbr...various possibilities.

If you have a MS XP CD which mirrors the SP-level of your system, I would just do a repair install of XP...rather than try to guess a solution.

Louis

#4 Substance

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Posted 25 October 2009 - 10:18 AM

I actually dont have the XP CD.

Im just totally stuck now.

#5 daltom1965

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Posted 25 October 2009 - 12:48 PM

This really points to a recent Windows Update. I have worked on several systems doing this and uninstalling the update has always worked. The update is KB971486. Unfortunately you must have the XP boot CD to uninstall. If you can obtain a copy I can refer you to a thread I posted on how to do this.

Daltom1965

#6 OldPhil

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Posted 25 October 2009 - 01:03 PM

Have you given FN8 a whirl?

Honesty & Integrity Above All!


#7 Substance

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Posted 25 October 2009 - 03:12 PM

As in, holding down F, N and 8 same time ? if so, then no luck

#8 OldPhil

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Posted 25 October 2009 - 07:05 PM

As in, holding down F, N and 8 same time ? if so, then no luck


First hold the F & N keys down then hit 8, I am not sure exactly what it does but it has gotten rid of black screens on a couple of occasions giving me the time to try to dope out a problem.

Honesty & Integrity Above All!


#9 AustrAlien

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Posted 26 October 2009 - 06:34 AM

Please perform the following test ....

Start the system normally and allow it to load as far as it will go.
Press Ctrl+Shift+Esc (all at the same time)

Does the Task Manager window appear or do you get a message ... ?
AustrAlien
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#10 Substance

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Posted 26 October 2009 - 10:39 AM

Both Solutions do nothing. Nothing appears, only the mouse cursor which is there from the start. Im running out of options.

#11 Substance

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Posted 26 October 2009 - 10:45 AM

Both Solutions do nothing. Nothing appears, only the mouse cursor which is there from the start. Im running out of options.

If there was just a way to get in im sure i could do something but not even safe mode is an option.

Edited by Substance, 26 October 2009 - 10:46 AM.


#12 daltom1965

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Posted 27 October 2009 - 06:20 PM

Substance,

This issue can more than likely be resolved from the recovery console and from what you are saying only the console. Is finding a boot cd out of the question? Possibly a friend or family member. There is nothing illegal about using the boot CD from a friend. Only installing from it and using a product key other than your own is considered illegal.

let me know..

Daltom1965

Edited by daltom1965, 27 October 2009 - 06:20 PM.


#13 AustrAlien

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Posted 27 October 2009 - 09:43 PM

Safe Mode is a blank black screen with safe mode displayed around it.

Load Safe Mode logging in using the "Administrator" account rather than your own account.

If you again arrive at a black screen with no Taskbar/Start button and no icons ...
Try pressing Ctrl+Shift+Esc.
Does the Task Manager window appear?
Do you see a message ... ?
------------

Edit: view the following link for another suggestion ...
http://www.bleepingcomputer.com/forums/t/267221/empty-desktop-cannot-do-anything/

Edited by AustrAlien, 27 October 2009 - 09:49 PM.

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#14 Substance

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Posted 28 October 2009 - 09:23 PM

Ill see if i can get a cd anywhere, is the disk OS specific, for example would i need a windows pro disk or just a general Xp disc ?

Ill try logging into admin, but im 99 percent sure this is something to do with messed up code/registry errors, I cannot get anything to pop up. Ill post back soon.

Thanks for the help everyone too, theres some stuff on my hard drive which is so essential to me id probably have a breakdown if i had to reformat.. Lol

#15 hamluis

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Posted 29 October 2009 - 09:56 AM

FWIW: You can download an .iso file of the Recovery Console...and then burn that to CD, thereby creating a bootable CD containing the Recovery Console.

Download Recovery Console, Bootable ISO - http://www.webtree.ca/windowsxp/repair_xp.htm. Scroll down to How To Create Bootable CD...click on that link and the .iso file will be downloaded to your system.

Then you must use a program to burn that .iso file to CD...any of those from the following list (I use Active@ Iso Burner): How to successfully burn or write an ISO-image to cd or dvd - http://iso.snoekonline.com/iso.htm

Insert the CD, change the boot order in the BIOS and you have a Recovery Console CD.

Then you can follow suggestions from Daltom1965.

Louis




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