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Need Assistance Unknown Malware Removal


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2 replies to this topic

#1 haste1us

haste1us

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Posted 23 October 2009 - 02:24 PM

I have tried every malware remover I can think of: Prevx, Malwarebytes, Spybot S&D, McAfee...yet upon reboot Prevx find two new entries and eventually they try to install a program ( I assume a bogus malware removal tool). there are two computers in my office infected with this same malware and I could really use some help.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/23 15:15
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_iaStor.sys
Address: 0x9FB41000 Size: 888832 File Visible: No Signed: -
Status: -

Name: jraid.sys
Image Path: jraid.sys
Address: 0xB9E1A000 Size: 98304 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0x9B1CD000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\Documents and Settings\britt\Local Settings\Temporary Internet Files\Content.IE5\PRS5I98N\axjamen_com[9].htm
Status: Visible to the Windows API, but not on disk.

SSDT
-------------------
#: 257 Function Name: NtTerminateProcess
Status: Hooked by "pxsec.sys" at address 0xba10a680

==EOF==

-----------------------------------------------------------------------------------------------------------------------------------------------------------


DDS (Ver_09-10-13.01) - NTFSx86
Run by britt at 15:13:05.00 on Fri 10/23/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2398 [GMT -4:00]

AV: Total Protection Service *On-access scanning disabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Prevx\prevx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Realtek\Diagnostics Utility\8169Diag.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\DisplayFusion\DisplayFusion.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
svchost
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\britt\Desktop\Antivirus\dds.scr
C:\WINDOWS\system32\SearchProtocolHost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [DisplayFusion] "c:\program files\displayfusion\DisplayFusion.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [rundll32.exe]
uRun: [WAB] c:\documents and settings\britt\application data\macromedia\common\6532807619.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [8169Diag] c:\program files\realtek\diagnostics utility\8169Diag.exe /hw
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Ixovorijegozuxe] rundll32.exe "c:\windows\obiguwiv.dll",Startup
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
Trusted Zone: oracle.com
Trusted Zone: siebel.com
Trusted Zone: switchanddata.com\*.partner
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - hxxps://agents.onecommunications.com/vdesk/terminal/f5tunsrv.cab#version=6030,2009,611,1611
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - c:\docume~1\britt\locals~1\temp\ixp000.tmp\InstallerControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8C244272-1DC1-4CE7-9C6C-FABCA09EB543} - hxxp://partner.switchanddata.com/power/19238/applets/SiebelAx_Desktop_Integration.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://covad.webex.com/client/T27L/training/ieatgpc.cab
DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - hxxps://agents.onecommunications.com/vdesk/terminal/urxhost.cab#version=6030,2009,514,2205
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EF2E107D-83AB-4217-BDDB-F5A3DCC589B1} - hxxp://partner.switchanddata.com/power/19238/applets/SiebelAx_OutBound_mail.cab
DPF: {FB8A6B20-09DD-43D5-BF33-676DF96767F3} - hxxp://partner.switchanddata.com/power/19238/applets/SiebelAx_HI_Client.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\mi1933~1\office12\GR99D3~1.DLL
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.648.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LMIinit - LMIinit.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL
LSA: Notification Packages = scecli mqcphi.dll

============= SERVICES / DRIVERS ===============

R0 pxscan;pxscan;c:\windows\system32\drivers\pxscan.sys [2009-9-30 22024]
R0 pxsec;pxsec;c:\windows\system32\drivers\pxsec.sys [2009-9-30 27656]
R2 CSIScanner;CSIScanner;c:\program files\prevx\prevx.exe [2009-9-30 4368952]
R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2009-6-10 14144]
R2 LANPkt;Realtek LANPkt Protocol Driver;c:\windows\system32\drivers\LANPkt.sys [2009-4-29 8960]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-9-3 47640]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2009-6-10 280576]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-5-5 24652]
R3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [2009-4-29 84992]
R3 Diag69xp;Diag69xp;c:\windows\system32\drivers\diag69xp.sys [2009-4-29 11264]
S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2009-4-29 16640]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-10-23 13:45 <DIR> --dsh--- c:\windows\system32\lowsec
2009-10-08 15:41 680 a------- C:\bar.emf
2009-09-30 13:35 27,656 a------- c:\windows\system32\drivers\pxsec.sys
2009-09-30 13:35 22,024 a------- c:\windows\system32\drivers\pxscan.sys
2009-09-30 13:35 <DIR> --d----- c:\program files\Prevx
2009-09-30 13:35 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PrevxCSI
2009-09-30 12:00 162 a------- c:\windows\ODBC.INI
2009-09-30 10:24 <DIR> --d----- c:\docume~1\britt\applic~1\Malwarebytes
2009-09-30 10:24 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-30 10:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-30 10:24 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-30 10:24 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-30 10:19 19,666 a------- c:\windows\desu.dat
2009-09-30 10:19 17,935 a------- c:\docume~1\alluse~1\applic~1\ridanic.bat
2009-09-30 10:19 16,256 a------- c:\windows\sebofekudo.lib
2009-09-30 10:19 15,710 a------- c:\windows\kepydu.db
2009-09-30 10:19 14,728 a------- c:\windows\ovyrotyg.inf
2009-09-30 10:19 10,280 a------- c:\docume~1\alluse~1\applic~1\ehunib.sys
2009-09-30 10:19 17,327 a------- c:\windows\pawamogy.exe
2009-09-30 10:03 <DIR> --d----- C:\VundoFix Backups
2009-09-30 09:53 <DIR> a-dshr-- C:\cmdcons
2009-09-30 09:52 229,888 a------- c:\windows\PEV.exe
2009-09-30 09:52 161,792 a------- c:\windows\SWREG.exe
2009-09-30 09:52 98,816 a------- c:\windows\sed.exe
2009-09-30 09:52 <DIR> --d----- C:\ComboFix

==================== Find3M ====================

2009-09-07 16:58 83,288 a------- c:\windows\system32\LMIRfsClientNP.dll
2009-09-07 16:58 28,984 a------- c:\windows\system32\LMIport.dll
2009-09-07 16:58 25,248 a------- c:\windows\system32\lmimirr.dll
2009-09-07 16:58 11,552 a------- c:\windows\system32\lmimirr2.dll
2009-09-07 16:58 87,352 a------- c:\windows\system32\LMIinit.dll

============= FINISH: 15:13:24.94 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:07:04 PM

Posted 31 October 2009 - 05:55 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:07:04 PM

Posted 05 November 2009 - 12:21 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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