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manual deletion of Trojan horse Generic15.FCT


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#1 clairejoolz78

clairejoolz78

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Posted 23 October 2009 - 12:17 PM

Hi all,

Im new here so please bear with me. I have a trojan (see topic title) and I cannot get rid of it.

AVG's resident shield alert highlighted it when i started my PC. I ran a full AVG scan but cant get rid. I then ran Spybot search & destroy scan and it did not pick up on it. Finally I ran Malwarebytes Anti malware on it and that did pick up on a few things but not this particular trojan. I also turned off my system restore but then put it back on as i wasnt confident it was right thing to do.

I use Firefox browser and have Windows XP operating system, alongside this I also have Scotty WinPatrol running in the background. I have not added any programmes recently.

Is there a way I can manually delete this? I had a recent prob with the SDRA (I think thats what it was called) bug and i managed to manually delete that, with some online help, so im pretty confident(ish) that I could do the same with this (if given some step by step guidance).

Here is the full description if what AVG is telling me:

File - C:\WINDOWS\system32\userinit.exe

Infection - Trojan horse Generic15.FCT

Result - object is white listed (critical/system file that should not be removed)

Can anyone help?

Please advise if you require any further info but please be aware that you may need to give me guidance if I have to go further into my system to provide this.

Thank you

Edited by clairejoolz78, 23 October 2009 - 12:38 PM.


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#2 Orange Blossom

Orange Blossom

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Posted 23 October 2009 - 04:40 PM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/266458/manual-deletion-of-trojan-horse-generic15fct/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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