Removing Windows System Defender

I had someone bring over a machine with a pretty nasty virus last night. Usually the combination of Malwarebytes and Super AntiSpyware does the trick. This guy is a little more stubborn. Firstly when I try to run Malwarebytes, it goes for about two seconds then closes, I then have to re-install the program to get it to even come up again without the "windows cannot find the specified device, path, or file..." I was able to run a full scan with Malwarebytes last night and it finished with 657 error which it fixed, however, Windows System Defender still comes up. I am unable to access task manager, or boot into safe mode. I was able to run CC cleaner last night and it fixed 400 some odd errors. I have tried to go through the preparation link on the site but am unable to run dds.scr (just flashes the command window and closes,) RSIT, starts to scan and closes, so I cannot get a HJT log. I have downloaded combo fix but, haven't tried it yet. At this point, I am willing to do anything. I work in IT so I know my way around a machine, I have never encountered such a nasty little bugger like this. Any help would be greatly appreciated. Thanks in advance,

-Dom

Hello I'm thinking there is a rootkit in here. Please run both if possible.

We Need to check for Rootkits with RootRepeal

• Download RootRepeal from the following location and save it to your desktop.
  • Direct Download (Recommended)
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
    • Secondary Mirror
  • Zip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
    
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
  • Rar Mirrors - Only if you know what a RAR is and can extract it.
    
    • Primary Mirror
    • Secondary Mirror
    • Secondary Mirror
• Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
• Open on your desktop.
• Click the tab.
• Click the button.
• Check all seven boxes:
• Push Ok
• Check the box for your main system drive (Usually C:), and press Ok.
• Allow RootRepeal to run a scan of your system. This may take some time.
• Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

I tried running the RootRepeal, it did the same thing almost every program is doing. It starts to run then it closes itself and I get the error: "windows cannot find the specified device, file or path..." I did however get the Win32kDiag report so here it is:

Running from: C:\Win32kDiag.exe

Log file at : C:\Documents and Settings\Sara\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB890859\KB890859

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB900725\KB900725

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB914388\KB914388

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB925902\KB925902

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB928255\KB928255

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB930178\KB930178

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB931784\KB931784

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB941693\KB941693

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB974455-IE8\KB974455-IE8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\System.EnterpriseServices

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\GAC_MSIL\IEExecRemote\IEExecRemote

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP4A9.tmp\ZAP4A9.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP52B.tmp\ZAP52B.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP617.tmp\ZAP617.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP6F5.tmp\ZAP6F5.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP715.tmp\ZAP715.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP775.tmp\ZAP775.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\AVIFiles\AVIFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109511090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109711090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109910090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\00002109B10090400000000000F01FEC\12.0.4518\12.0.4518

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\68AB67CA3301004FABE7000000000030\8.0.0\8.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Minidump\Minidump

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\MyTempDll\MyTempDll

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\BATCH\BATCH

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe

[1] 2006-02-27 22:00:00 743936 C:\WINDOWS\$NtServicePackUninstall$\helpsvc.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:21 744448 C:\WINDOWS\pchealth\helpctr\binaries\helpsvc.exe ()

[1] 2008-04-13 20:12:21 744448 C:\WINDOWS\ServicePackFiles\i386\helpsvc.exe (Microsoft Corporation)



Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\repair\Backup\BootableSystemState\BootableSystemState

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\repair\Backup\ServiceState\ServiceState

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\555558d2c7916b118ad5baef62b18136\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\5cfa09586faf6d9470f0c817d855bb6b\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\85947e1a809663c7f480717673587a59\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\9868363812bbe4a0a4d814b7943ba906\backup\backup

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\9e56f14e7203556d1448d8e8d058de0f\update\update.exe

[1] 2004-10-14 10:34:54 654848 C:\WINDOWS\$hf_mig$\KB873339\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB885835\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB885836\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 14:34:52 654848 C:\WINDOWS\$hf_mig$\KB886185\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB887472\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB888302\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB890046\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB891781\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB893756\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB894391\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 23:35:05 718048 C:\WINDOWS\$hf_mig$\KB896358\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896423\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896428\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 23:35:05 718048 C:\WINDOWS\$hf_mig$\KB898461\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899587\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899591\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB900485\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB901017\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB901214\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB902400\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB904942\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 23:35:05 718048 C:\WINDOWS\$hf_mig$\KB905414\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB905749\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB908519\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB908531\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\$hf_mig$\KB910437\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 14:12:28 716000 C:\WINDOWS\$hf_mig$\KB911164\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB911280\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\$hf_mig$\KB911562\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB911927\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB913580\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB914389\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\$hf_mig$\KB915865\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB916595\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB918118\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB918439\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB920213\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB920670\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB920683\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB920685\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB920872\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\$hf_mig$\KB922582\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB922819\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB923414\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 13:18:04 755576 C:\WINDOWS\$hf_mig$\KB923561\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB923980\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB924270\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB924496\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB926255\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:16:51 716000 C:\WINDOWS\$hf_mig$\KB926436\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB927779\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB927802\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB927891\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB928843\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB929123\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB930916\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB931261\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB931836\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB932823-v3\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\$hf_mig$\KB933729\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB935839\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB935840\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB936021\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 15:29:19 716000 C:\WINDOWS\$hf_mig$\KB936357\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB937894\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB938127\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB938127-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:20:44 755576 C:\WINDOWS\$hf_mig$\KB938464\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\$hf_mig$\KB938828\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB941202\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB941644\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB942763\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB943055\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB943485\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB944338\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB944653\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB945553\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB946026\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:20:44 755576 C:\WINDOWS\$hf_mig$\KB946648\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB948590\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB950749\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB950759\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:56 716000 C:\WINDOWS\$hf_mig$\KB950759-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB950760\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB950762\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB950974\update\update.exe (Microsoft Corporation)

[1] 2007-12-03 11:25:31 755576 C:\WINDOWS\$hf_mig$\KB951066\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951072-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB951376-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB951698\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951748\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB951978\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB952004\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB952287\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB952954\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:56 716000 C:\WINDOWS\$hf_mig$\KB953838-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB953839\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB954211\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB954459\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB954600\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB955069\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB955839\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB956390-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB956391\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956572\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB956744\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB956802\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956803\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB956841\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB956844\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB957095\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB957097\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:56 716000 C:\WINDOWS\$hf_mig$\KB958215-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958644\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:18:51 755576 C:\WINDOWS\$hf_mig$\KB958687\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB958690\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB959426\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960225\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:56 716000 C:\WINDOWS\$hf_mig$\KB960714-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 13:18:04 755576 C:\WINDOWS\$hf_mig$\KB960715\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB960803\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB960859\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:59 716000 C:\WINDOWS\$hf_mig$\KB961260-IE7\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB961371\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB961373\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB961501\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB961503\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB963027-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB967715\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB968389\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB968537\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB969059\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB969897-IE8\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB969898\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:18 755576 C:\WINDOWS\$hf_mig$\KB970238\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\$hf_mig$\KB971180-IE8\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971486\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971557\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 03:38:29 755576 C:\WINDOWS\$hf_mig$\KB971633\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB971657\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB971961-IE8\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB972260-IE8\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973346\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973354\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973507\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973525\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB973815\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\$hf_mig$\KB973869\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB974112\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB974571\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB975025\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\$hf_mig$\KB975467\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:28 716000 C:\WINDOWS\SoftwareDistribution\Download\0facce6115ab861022eae3087e064a2a\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 19:12:29 716000 C:\WINDOWS\SoftwareDistribution\Download\355f788b6de8a3ec79e9aa172e6317f1\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\5cfa09586faf6d9470f0c817d855bb6b\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\71668abe67b6d77ebac6750f25908a6e\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\85947e1a809663c7f480717673587a59\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\8fa1ad7968e63408057364ad07aa482c\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\SoftwareDistribution\Download\97fe76a20161cb86e78057600e7c82a0\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\9868363812bbe4a0a4d814b7943ba906\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 09:02:04 755576 C:\WINDOWS\SoftwareDistribution\Download\9e56f14e7203556d1448d8e8d058de0f\update\update.exe ()

[1] 2007-07-27 10:41:48 755576 C:\WINDOWS\SoftwareDistribution\Download\aadd6ccc4585cbf4ee04287eb0e679df\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 21:22:56 716000 C:\WINDOWS\SoftwareDistribution\Download\b3bf74f55136e7636e609c29522f7318\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\d3767eab8f4479a8d252b47e8ec225c8\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\e15760431e46367ca5a3dfd40a9d03e3\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 08:39:22 755576 C:\WINDOWS\SoftwareDistribution\Download\f393f65782d41e425cfd1141aa65e1b5\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 07:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\fbdd9f75315c1cf9ff63f37aaca267d3\update\update.exe (Microsoft Corporation)



Found mount point : C:\WINDOWS\SoftwareDistribution\Download\d3767eab8f4479a8d252b47e8ec225c8\backup\backup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2006-02-27 22:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 1811-07-25 04:00:47 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)



Found mount point : C:\WINDOWS\Temp\PDFC\PDFC

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2

Mount point destination : \Device\__max++>\^



Finished!

Hello... It looks like there is a rootkit variant in this log. The rootkit itself is a protection module used to terminate a variety of security tools by changing the permissions on targeted programs so that they cannot run or complete scans. There are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team members or above.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Please post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the above Win32kDiag.exe log. Mention that this is the only tool you could run.

Let me know how that went.

New topic created in the suggested forum. Thanks again for your help boopme!

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/266442/need-help-removing-windows-system-defender/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom