Posted 23 October 2009 - 12:56 AM
Hopefully I've found the right place for this as I think I might have a couple of issues.
First of all my computer won't stop restarting. I tried to start it in safe mode once, and now no matter if I click to start in "safe mode" or "normal" or "last good session", my computer reboots and starts the process over again. If I'm booting in safe mode everything loads up to and including mup.sys.
I've tried running the recovery cd and ran chkdsk, which said that it fixed something but I'm still having the problem. I've also followed some steps on fixing/replacing kernel32.dll and that didn't work either.
I'm not too familiar with this side of computers, but I'd like to learn.
A helpful thing to know may be the reason why I was trying to start in safe mode. I found myself with the Antispy Protector 2009 virus (and who knows what else), and was not able to open up any of my antivirus (avg), antimalware (malwarebytes), or adaware.
If you can help me out I would really appreciate it. It drives me nuts when I can't fix something! And again, I'm no expert at this. I've just been following a few tips I found online, so if you could take it easy on me lingo-wise I would appreciate it.
Thanks a lot!