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Unknown Hijacker


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#1 Linda Pugh

Linda Pugh

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Posted 22 October 2009 - 06:43 PM

Not sure if I am doing this correctly, but here goes....

When I start my laptop normally I am not able to get to my desktop...As soon as it loads, I get an ad popping up that wants me to dial an international phone number. I have also gotten a popup that says I have a virus and then directs me to purchase software. The popup cannot be closed and the computer locks up. The only way to exit either of these issues is to press 'ctrl+alt' and 'delete' and then to select 'restart'...the usual 'end process' does not work.

I can start in 'safe mode' and have no issues, but on regular startup I can go nowhere.

I was able to run the 'DDS' program and save the log which i will post below, however I strated the 'RootRepeal' program and it has stuck on scanning 'I386' folder.

Hope you can help...


DDS (Ver_09-10-13.01) - NTFSx86 NETWORK
Run by linda pugh at 18:47:41.20 on Thu 10/22/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1632 [GMT -4:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\linda pugh\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
uURLSearchHooks: H - No File
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: : {95e14bc7-c5f1-4545-8064-e8daa621580c} - c:\progra~1\mozill~1\temp.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [cctray] c:\program files\ca\ca internet security suite\casc.exe
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [cafw] c:\program files\ca\ca internet security suite\ca personal firewall\cafw.exe -cl
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [CAPPActiveProtection] "c:\program files\ca\ca internet security suite\ca anti-spyware\CAPPActiveProtection.exe"
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-7.0.0.517\QOELoader.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRunOnce: [SafetyCenter] c:\program files\safetycenter\start.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm088YYUS
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
LSP: c:\windows\system32\VetRedir.dll
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/ZwinkyInitialSetup1.0.1.1.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: PFW - UmxWnp.Dll
AppInit_DLLs: UmxSbxExw.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\lindap~1\applic~1\mozilla\firefox\profiles\sm1kkwuu.default\
FF - plugin: c:\program files\gametap\bin\release\npgametaptool.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

S0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2009-6-25 108024]
S1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2009-6-25 73720]
S1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2009-6-25 55288]
S1 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2009-6-25 115704]
S2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2009-2-24 128240]
S2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2009-6-25 145912]
S2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2008-7-30 58872]
S2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2009-6-25 875000]
S2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2009-6-25 760664]
S2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2009-6-25 207352]
S3 5U870CAP_VID_1262&PID_25FD;HP Pavilion Webcam ;c:\windows\system32\drivers\5U870CAP.sys [2006-6-6 61952]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\drivers\cbpmp50.sys --> c:\windows\system32\drivers\CBPMp50.sys [?]
S3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\drivers\CBPSp50.sys [2008-2-25 27072]
S3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2009-6-25 205304]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys --> c:\windows\system32\drivers\RT2860.sys [?]
S4 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [2008-11-13 28762]
S4 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2009-2-24 222448]

=============== Created Last 30 ================

2009-10-22 17:03 552 a------- c:\windows\system32\d3d8caps.dat
2009-10-22 16:42 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-10-22 16:42 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-10-22 15:11 <DIR> --d----- c:\windows\pss
2009-10-21 19:50 2,198 a------- C:\bfcpX.bat
2009-10-21 19:49 <DIR> --d----- c:\program files\SafetyCenter

==================== Find3M ====================

2009-10-17 07:04 161,008 a------- c:\windows\system32\drivers\vetmonnt.sys
2009-10-17 07:04 26,352 a------- c:\windows\system32\drivers\vet-filt.sys
2009-10-17 07:04 21,488 a------- c:\windows\system32\drivers\vetfddnt.sys
2009-10-17 07:04 21,104 a------- c:\windows\system32\drivers\vet-rec.sys
2009-10-13 19:40 739,752 a------- c:\windows\system32\drivers\vetefile.sys
2009-10-13 19:40 133,576 a------- c:\windows\system32\drivers\veteboot.sys
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 10:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 17:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 06:28 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 06:28 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-08-27 01:18 634,648 -------- c:\windows\system32\dllcache\iexplore.exe
2009-08-27 01:18 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 04:00 247,326 -------- c:\windows\system32\dllcache\strmdll.dll
2009-08-13 11:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-11 19:48 111,856 a------- c:\windows\system32\isafprod.dll
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-04 11:13 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 11:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-08-04 10:20 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 10:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-08-04 10:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-02-14 17:09 0 a------- c:\docume~1\lindap~1\applic~1\wklnhst.dat
2008-10-17 21:45 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101720081018\index.dat

============= FINISH: 18:48:20.81 ===============

Attached Files


Edited by Linda Pugh, 22 October 2009 - 06:45 PM.


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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 31 October 2009 - 11:17 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 schrauber

schrauber

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Posted 05 November 2009 - 12:25 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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