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Infected with virus


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1 reply to this topic

#1 aks4909

aks4909

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Posted 22 October 2009 - 03:25 PM

My spybot program picked up this virus WIN32.TDSS.RTK. I removed it in the spybot program and re-booted. Then ran the scan again, there it was again! Went through that same process several times to no avail. I found a site that told me to do some things manually. The only one that I could compete was to stop the program from running by using the task manager. I did that. When I ran the spybot program again, it said no problems found. I would like to be sure that the WIN32.TDSS.RTK trojan is gone. Can anyone help me with that?

Thank you!

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#2 Orange Blossom

Orange Blossom

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Posted 23 October 2009 - 06:16 PM

Hello,

You have a rootkit. Given the nature of the beasties, you require assistance in the HiJack This forum. I see that you have already posted a topic in that forum here: http://www.bleepingcomputer.com/forums/t/265837/infected-with-win32tdssrtk/

Because you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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