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Win XP SP1 infected


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#1 gbeaulieu

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Posted 22 October 2009 - 10:30 AM

Hello,

My laptop began slowing down a couple of days ago. I ran Spybot Search & Destroy and it found 8 trojans. I then tried to run Ad-Aware 2008 and came up with a system error 1814. A Yahoo search suggested I delete the core.aawdef file. I then rebooted and ran Ad-Aware and got the 5001 error, ... which I did a search and led me to this site.

Thank you for your time and any suggestions,
George B

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Attached is the Win32kDiag.txt file:

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#2 hamluis

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Posted 22 October 2009 - 10:57 AM

Ref: http://www.lavasoft.com/mylavasoft/support...stem-error-1814

Error 5001 seems to relate Microsoft Project. Do you have that installed on your system?

http://www.pc-library.com/errors/error-code/5001-0x1389/ AND http://support.microsoft.com/kb/839773

I don't understand why you are getting this error.

I would suggest downloading/updating/running both Malwarebytes and SUPERAntiSpyware...and removing Ad-Aware from your system (at least temporarily). I say this because I believe it to be less effective than the programs I suggest (at protecting the system).

Louis

#3 gbeaulieu

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Posted 22 October 2009 - 02:42 PM

Hi Louis,

No, I don't have Microsoft Project on this laptop. However, I noticed the same Ad-Aware error on my Compaq desktop this afternoon (also does not have MS Project installed).

I will try uninstalling Ad-Aware and try the 2 programs you suggested.

Thank you,
George

#4 gbeaulieu

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Posted 25 October 2009 - 10:35 AM

Good news,

Malwarebytes, SUPERAntiSpyware, and AVG 9.0 found 300+ infections. The laptop is operating normal again.

Thanks you for your help and suggestions,

George B

#5 hamluis

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Posted 25 October 2009 - 10:55 AM

Wow...that's a lot of nuisance items...glad you were able to resolve it :thumbsup:.

Happy computing :flowers:.

Louis




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