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MBAM and HJT won't run - Rootkit?


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4 replies to this topic

#1 DakotaCat

DakotaCat

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Posted 22 October 2009 - 02:30 AM

My daughter has a Compaq laptop running Vista Home Premium. Her antivirus somehow got disabled and she got infected with a big nasty. She is required by her college to use Trend Micro OfficeScan. She called me for help when it was in an endless reboot loop whenever she wouuld try to login. Got it to stop rebooting and now it will boot into normal or safe modes. However, neither MBAM or HJT will run even if they are renamed. They start and then terminate and disappear. Spybot S&D won't install at all because it fails at a point where it says "files are read only" and it won't go further. Officescan blue icon shows up in tray again but she also gets a warning that malware protection is off. Windows says it is up to date but I am suspicious because it was disabled by this bugger before and now it suddenly reports that it is up to date. Ran SuperAnitSpyware and it found trogan.agent/gen and said that it quarantined it. She said she also had trojan.dropper and w32/gaobot.gen.u messages previous to all of this mess. MSRT will not run and now most things say "you don't have permission to run this" even though it is an Administrator login.

Please tell me what is needed so I can begin to get some help.

Thanks.

Update 10/22 around 5pm: First occurrance of a popup - "Alpha Online Scan" notification that MalWare protection is needed. Closed the window without running or clicking anything.

Edited by DakotaCat, 22 October 2009 - 07:08 PM.


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#2 garmanma

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Posted 22 October 2009 - 09:57 AM

It sounds like a rootkit and with the situation you are in a reformat and fresh install might be the better option


:trumpet:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

===============================

:flowers:

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 DakotaCat

DakotaCat
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Posted 22 October 2009 - 11:17 AM

Here are logs from Win32kDiag and RootRepeal. Thanks a lot, I appreciate the help.
-------------------------------------------------------------------------------------------
RootRepeal log
---------------------------------------------------------------

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/22 11:46
Program Version: Version 1.3.5.0
Windows Version: Windows Vista SP2
==================================================

Drivers
-------------------
Name: catchme.sys
Image Path: C:\ComboFix\catchme.sys
Address: 0xAC1A6000 Size: 31744 File Visible: No Signed: -
Status: -

Name: dump_dumpata.sys
Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys
Address: 0x8F4B4000 Size: 45056 File Visible: No Signed: -
Status: -

Name: dump_msahci.sys
Image Path: C:\Windows\System32\Drivers\dump_msahci.sys
Address: 0x8F4BF000 Size: 40960 File Visible: No Signed: -
Status: -

Name: PROCEXP90.SYS
Image Path: C:\Windows\system32\Drivers\PROCEXP90.SYS
Address: 0xAC1AE000 Size: 6464 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xAC1B0000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\System Volume Information\{4af016f7-bdcc-11de-83fe-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9c092ff0-b91c-11de-b3f1-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{bceb9838-beb5-11de-8bdd-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f077aa76-be0d-11de-9921-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{182d47f6-becc-11de-98b0-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{182d47fa-becc-11de-98b0-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f0e19c98-ad05-11de-9f92-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f0e1a115-ad05-11de-9f92-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f0e1a185-ad05-11de-9f92-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f0e1a189-ad05-11de-9f92-001f16d21532}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: c:\windows\prefetch\aggluad_p_s-1-5-21-4282784694-3393288294-1352681575-1000.db
Status: Size mismatch (API: 1048185, Raw: 1027151)

Path: c:\windows\prefetch\aggluad_s-1-5-21-4282784694-3393288294-1352681575-1000.db
Status: Size mismatch (API: 2049654, Raw: 2124771)

Path: C:\Windows\ehome\EHEXTH~1.CON
Status: Locked to the Windows API!

Path: c:\windows\softwaredistribution\eventcache\{118760fd-9970-4826-9c64-cf9cdab149dd}.bin
Status: Allocation size mismatch (API: 24576, Raw: 0)

Path: C:\Windows\System32\wbem\MSFEED~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\wbem\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\System32\XPSViewer\XPSVIE~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.42_none_0e9c2a8d74fd3ce6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.42_none_58843c41d2730d3f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_5c4003bc63e949f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.21022.8_none_7ab8cc63a6e4c2a3.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_4ddfc6cd11929a02.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_58b19c2866332652.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.1801_none_d088a2ec442ef17b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.21022.8_none_ecdf8c290e547f39.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.1801_none_516953ad0f4d16c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_54c11df268b7c6d9.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.42_none_d6c3e7af9bae13a2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\msil_ehexthost_31bf3856ad364e35_6.0.6000.16856_none_bcd26caac1d45e84\EHEXTH~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_fdproxy_31bf3856ad364e35_6.1.6001.22000_none_441eba1a267a5ad3\$$DeleteMe.fdProxy.dll.01ca12667d6d0f80.001d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_fdssdp_31bf3856ad364e35_6.0.6001.18000_none_3addf297743e6161\$$DeleteMe.fdSSDP.dll.01ca12667e839060.0049
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_fdwsd_31bf3856ad364e35_6.0.6001.18000_none_7da88373c225d895\$$DeleteMe.fdWSD.dll.01ca126681bd8d80.008a
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.0.6001.18000_none_420aa4b9c28d5162\$$DeleteMe.SmartcardCredentialProvider.dll.01ca12667fe3dbe0.0069
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-a..ence-infrastructure_31bf3856ad364e35_6.0.6001.18000_none_d51103be4cb9d6c3\$$DeleteMe.apphelp.dll.01ca126681c25040.008d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-a..terface-ldapc-layer_31bf3856ad364e35_6.0.6001.18000_none_5f327439667d597c\$$DeleteMe.adsldpc.dll.01ca12667dfbe200.0034
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.0.6001.18000_en-us_18897833b0d4ef97\$$DeleteMe.advapi32.dll.mui.01ca12668442a220.00b6
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-advapi32_31bf3856ad364e35_6.0.6001.18000_none_e34851aa8681b8b0\$$DeleteMe.advapi32.dll.01ca12667d2f2bc0.0018
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-atl_31bf3856ad364e35_6.0.6001.18000_none_ab203fc659b26ce7\$$DeleteMe.atl.dll.01ca1bed716a7de0.0008
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.0.6001.18000_none_769fc426e49fbfda\$$DeleteMe.audiodg.exe.01ca12667d3fd560.0019
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.0.6001.18000_none_769fc426e49fbfda\$$DeleteMe.AudioSes.dll.01ca12667fd33240.0064
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-audio-audiocore_31bf3856ad364e35_6.0.6001.18000_none_769fc426e49fbfda\$$DeleteMe.audiosrv.dll.01ca126681a82120.0085
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-audio-mmecore-base_31bf3856ad364e35_6.0.6001.18000_none_b5dfbc3a51b01b87\$$DeleteMe.winmm.dll.01ca126681631940.0079
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.18000_none_0bf37d16f567e1f7\$$DeleteMe.authui.dll.01ca12667f84a4e0.005d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_ee8c936cef65a88f\$$DeleteMe.bcrypt.dll.01ca12667d4e1da0.001b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-bits-client_31bf3856ad364e35_6.0.6001.18000_none_2390c4ecf9720b8c\$$DeleteMe.qmgr.dll.01ca12667f041aa0.0054
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-bits-igdsearcher_31bf3856ad364e35_6.0.6001.18000_none_b16c3d098f004f58\$$DeleteMe.bitsigd.dll.01ca12667ea28240.004e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-c..complus-eventsystem_31bf3856ad364e35_6.0.6001.18057_none_0cbe918751dfdd3f\$$DeleteMe.es.dll.01ca126681a5bfc0.0084
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-c..rformance-xperfcore_31bf3856ad364e35_6.0.6001.18000_none_d71173946e986845\$$DeleteMe.diagperf.dll.01ca1266822b0cc0.009e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_6.0.6001.18000_none_d77db57c3ca78826\$$DeleteMe.certcli.dll.01ca12667e0a2a40.0039
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-cmi_31bf3856ad364e35_6.0.6001.18000_none_a9ce4a485a8ade99\$$DeleteMe.cmiv2.dll.01ca126683523740.00b2
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-comdlg32_31bf3856ad364e35_6.0.6001.18000_none_b5b111a1a5a793a5\$$DeleteMe.comdlg32.dll.01ca12667e0a2a40.003a
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-coreusermodepnp_31bf3856ad364e35_6.0.6001.18000_none_7701ab362cebf905\$$DeleteMe.umpnpmgr.dll.01ca126681e604e0.0095
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-credui_31bf3856ad364e35_6.0.6001.18000_none_db374cc18eed7408\$$DeleteMe.credui.dll.01ca12667c9df7e0.0009
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-crypt32-dll_31bf3856ad364e35_6.0.6001.18000_none_5b6fc1dbddd3c6da\$$DeleteMe.crypt32.dll.01ca12667ff6e6e0.0070
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-cryptsvc-dll_31bf3856ad364e35_6.0.6001.18000_none_75ff99649acf4de9\$$DeleteMe.cryptsvc.dll.01ca12667e40e9e0.0040
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-cryptui-dll_31bf3856ad364e35_6.0.6001.18000_none_85ee5b5e98235317\$$DeleteMe.cryptui.dll.01ca12667f4de540.0059
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-d..pwindowmanager-core_31bf3856ad364e35_6.0.6001.18000_none_8da39414bd31fb37\$$DeleteMe.uxsms.dll.01ca126681ce3720.0090
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6001.18000_none_d75a29a02e8fcf7a\$$DeleteMe.dhcpcsvc.dll.01ca126681d09880.0092
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6001.18000_none_d75a29a02e8fcf7a\$$DeleteMe.dhcpcsvc6.dll.01ca12667cc1ac80.000c
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-directory-services-sam_31bf3856ad364e35_6.0.6001.18000_none_b1ee595da0f48e64\$$DeleteMe.samlib.dll.01ca12667ecaf9a0.0050
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-directory-services-sam_31bf3856ad364e35_6.0.6001.18000_none_b1ee595da0f48e64\$$DeleteMe.samsrv.dll.01ca12667d1039e0.0015
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-dns-client-winrnr_31bf3856ad364e35_6.0.6000.16386_none_571790f3532b2696\$$DeleteMe.winrnr.dll.01ca1266823e17c0.00a1
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-dns-client_31bf3856ad364e35_6.0.6001.18000_none_e1e27cdd8259636b\$$DeleteMe.dnsapi.dll.01ca12667cf14800.0014
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-dns-client_31bf3856ad364e35_6.0.6001.18000_none_e1e27cdd8259636b\$$DeleteMe.dnsrslvr.dll.01ca12667dbdfe40.002f
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.0.6001.18000_none_64138b2cc36a286b\$$DeleteMe.eappcfg.dll.01ca12667cc1ac80.000d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-e..-protocol-host-peer_31bf3856ad364e35_6.0.6001.18000_none_64138b2cc36a286b\$$DeleteMe.eapphost.dll.01ca12668228ab60.009d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-e..emorydevicesservice_31bf3856ad364e35_6.0.6001.18098_none_9e329f52f6fc276d\$$DeleteMe.emdmgmt.dll.01ca12667ffe0b00.0072
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.0.6001.18000_none_f1e446e12c0bbf09\$$DeleteMe.esent.dll.01ca12667f908bc0.0060
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6001.18000_none_2076b21605e43be9\$$DeleteMe.wer.dll.01ca12667e66ffe0.0045
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\$$DeleteMe.Faultrep.dll.01ca12667fda5660.0067
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-eventlog_31bf3856ad364e35_6.0.6001.18000_none_dcc45c1a12d92f84\$$DeleteMe.wevtsvc.dll.01ca12667d2f2bc0.0016
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-feclient_31bf3856ad364e35_6.0.6001.18000_none_beda112b5794d4e0\$$DeleteMe.feclient.dll.01ca126681f1ebc0.0097
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-feedback-service_31bf3856ad364e35_6.0.6001.18000_none_79cbf36190e59fa9\$$DeleteMe.wersvc.dll.01ca11aed4df9c0f.000b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-feedback-service_31bf3856ad364e35_6.0.6001.18145_none_79a5b70991018b47\$$DeleteMe.wersvc.dll.01ca12667fe89ea0.006a
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-grouppolicy-base_31bf3856ad364e35_6.0.6001.18000_none_282361dee702a605\$$DeleteMe.gpapi.dll.01ca12667eec4ce0.0053
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..oexistencemigration_31bf3856ad364e35_6.0.6001.18000_none_11e312d27c5a6ba6\$$DeleteMe.iphlpsvc.dll.01ca1266795813e0.0004
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18203_none_01ebf827a1d05839\$$DeleteMe.wininet.dll.01ca11aed4fc2c8f.000e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18294_none_018ba925a2186d09\$$DeleteMe.wininet.dll.01ca11b42f487d30.0000
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-imm32_31bf3856ad364e35_6.0.6001.18000_none_5c561e167a6afd02\$$DeleteMe.imm32.dll.01ca12667d84dd40.0025
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-ldap-client_31bf3856ad364e35_6.0.6001.18000_none_f33c4797566bb3db\$$DeleteMe.Wldap32.dll.01ca12667ee06600.0052
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.18000_none_a64a8ac25ccb3836\$$DeleteMe.lsasrv.dll.01ca11aed522428f.000f
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.18000_none_a64a8ac25ccb3836\$$DeleteMe.secur32.dll.01ca11aed524a3ef.0010
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.18215_none_a644c0145ccecd28\$$DeleteMe.lsasrv.dll.01ca1266795a7540.0005
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.18215_none_a644c0145ccecd28\$$DeleteMe.secur32.dll.01ca1266797705c0.0007
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.18185_none_0b1847174f5614f7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.18289_none_0b1c4a254f52777a\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22331_none_0bd3f43c684ec0d7\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22470_none_0ba7b6286870146b\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.18005_none_0d553c2b4c3b84e1\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.18065_none_0d145ca34c6c2c87\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.22172_none_0d9028a465949c3d\RENDER~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mfplat_31bf3856ad364e35_6.0.6001.18000_none_f6aa98ad53755122\$$DeleteMe.mfplat.dll.01ca12667cd4b780.0011
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mmdeviceapi_31bf3856ad364e35_6.0.6001.18000_none_55044397b961da8a\$$DeleteMe.MMDevAPI.dll.01ca12668215a060.009b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mprapi_31bf3856ad364e35_6.0.6001.18000_none_140c84ec53049b39\$$DeleteMe.mprapi.dll.01ca12667ca2baa0.000b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-msasn1_31bf3856ad364e35_6.0.6000.16386_none_c52353cea8765257\$$DeleteMe.msasn1.dll.01ca4d2886d6c870.0000
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_6.0.6001.18000_none_c7427a4e786d74bc\$$DeleteMe.adtschema.dll.01ca12667fefc2c0.006d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-mpr_31bf3856ad364e35_6.0.6001.18000_none_add5c97257f151a1\$$DeleteMe.mpr.dll.01ca12667e1d3540.003d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6001.18136_none_8853d47896e90b40\$$DeleteMe.msxml3.dll.01ca1266819e9ba0.0083
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-msvcrt_31bf3856ad364e35_6.0.6001.18000_none_d15536209ee61dad\$$DeleteMe.msvcrt.dll.01ca12667e91d8a0.004d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.0.6001.18000_none_440e77d1ec053e6c\$$DeleteMe.FwRemoteSvr.dll.01ca12667f445fc0.0058
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.0.6001.18094_none_43b129adec4a9f41\$$DeleteMe.FwRemoteSvr.dll.01ca12667f445fc0.0058
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-n..-domain-clients-svc_31bf3856ad364e35_6.0.6001.18094_none_43b129adec4a9f41\$$DeleteMe.IPSECSVC.DLL.01ca12667e7c6c40.0048
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-naturallanguage6_31bf3856ad364e35_6.0.6001.18098_none_9d81873e2afd9b5e\$$DeleteMe.NaturalLanguage6.dll.01ca12668209b980.009a
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6001.18000_none_5dde5591f19c0ea3\$$DeleteMe.ncrypt.dll.01ca12667f6f3880.005b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-netfx3-core_31bf3856ad364e35_6.0.6001.18096_none_67458179da6478e3\FRAMEW~1.XML
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.18157_none_8d050f6301b2186f\$$DeleteMe.netapi32.dll.01ca1266817fa9c0.007d
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-netshell_31bf3856ad364e35_6.0.6001.18000_none_d5836ad30e0ac92d\$$DeleteMe.netshell.dll.01ca12668199d8e0.0081
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809\$$DeleteMe.BFE.DLL.01ca12667950efc0.0002
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809\$$DeleteMe.FWPUCLNT.DLL.01ca1266794e8e60.0001
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.18000_none_cd246fe92a8ad809\$$DeleteMe.IKEEXT.DLL.01ca1266797705c0.0006
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-ntdll_31bf3856ad364e35_6.0.6001.18000_none_58d6de41fc2dac16\$$DeleteMe.ntdll.dll.01ca12667955b280.0003
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-o..inefiles-win32-apis_31bf3856ad364e35_6.0.6001.18000_none_ab6af9d0f92539f0\$$DeleteMe.cscapi.dll.01ca126681d09880.0091
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-ole-automation_31bf3856ad364e35_6.0.6001.18000_none_bd002a8dfb7a3328\$$DeleteMe.oleaut32.dll.01ca12667dbb9ce0.002e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-onex_31bf3856ad364e35_6.0.6001.18000_none_a5cb1bed1d5ba052\$$DeleteMe.onex.dll.01ca12667ccd9360.000f
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.16830_none_29a6eeebde589a97\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6000.21023_none_2a3e34a2f76b9db7\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.18226_none_2b9dff39db71a7a1\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6001.22389_none_2be9bd5af4bd3b16\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..oler-filterpipeline_31bf3856ad364e35_6.0.6002.18005_none_2d991295d888a8b3\PRINTF~1.MOF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.18000_none_301b5dfb92ae18db\$$DeleteMe.localspl.dll.01ca11aed60deaaf.0016
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.18247_none_2ff7241d92c8344e\$$DeleteMe.localspl.dll.01ca126681c4b1a0.008e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..pooler-core-spoolss_31bf3856ad364e35_6.0.6001.18000_none_5b3992df8e604356\$$DeleteMe.spoolss.dll.01ca12667f908bc0.005f
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6001.18000_none_8ad265adc8633a42\$$DeleteMe.inetpp.dll.01ca12667dad54a0.002b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..rtmonitor-tcpmondll_31bf3856ad364e35_6.0.6001.18000_none_d2ac9d5aa723258e\$$DeleteMe.tcpmon.dll.01ca12668223e8a0.009c
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..rastructureconsumer_31bf3856ad364e35_6.0.6001.18000_none_b3dc8e9f30720cdd\$$DeleteMe.pdh.dll.01ca12667e8ab480.004b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..ting-wsdportmonitor_31bf3856ad364e35_6.0.6001.18000_none_16d3442ddf994157\$$DeleteMe.WSDMon.dll.01ca12667d71d240.001f
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-p..ting-spooler-client_31bf3856ad364e35_6.0.6001.18000_none_932df61f18add086\$$DeleteMe.winspool.drv.01ca126681951620.0080
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-pantherengine_31bf3856ad364e35_6.0.6001.18000_none_ae116f90a5d6b7d4\$$DeleteMe.wdscore.dll.01ca12667f3154c0.0056
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-printing-spooler-core_31bf3856ad364e35_6.0.6001.18000_none_d64ba321c188c516\$$DeleteMe.spoolsv.exe.01ca126681ace3e0.0087
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-profsvc_31bf3856ad364e35_6.0.6001.18000_none_fbb1576d32ad0ba9\$$DeleteMe.profsvc.dll.01ca12668015d8c0.0074
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-propsys_31bf3856ad364e35_7.0.6001.16503_none_f3d11aeeb9526bbb\$$DeleteMe.propsys.dll.01ca12667d873ea0.0026
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-raschap_31bf3856ad364e35_6.0.6001.18000_none_12bf0305774c76e6\$$DeleteMe.raschap.dll.01ca12667db21760.002c
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rasdlg_31bf3856ad364e35_6.0.6001.18000_none_6d133c0e4fa0edb1\$$DeleteMe.rasdlg.dll.01ca12667ca05940.000a
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rasrtutils_31bf3856ad364e35_6.0.6001.18000_none_0d159410ea7a8f9d\$$DeleteMe.rtutils.dll.01ca12667dd10940.0030
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rasmanservice_31bf3856ad364e35_6.0.6001.18136_none_9ea32a1fa0bb6c5d\$$DeleteMe.rasmans.dll.01ca12667fdcb7c0.0068
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rasplap_31bf3856ad364e35_6.0.6001.18000_none_1236753177b2477f\$$DeleteMe.rasplap.dll.01ca126681b66960.0089
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rasppp_31bf3856ad364e35_6.0.6001.18000_none_6c94b11e4fff8902\$$DeleteMe.rasppp.dll.01ca12667e21f800.003e
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rastapi_31bf3856ad364e35_6.0.6001.18000_none_0ee42a5979dd0144\$$DeleteMe.rastapi.dll.01ca12667feb0000.006b
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rastls_31bf3856ad364e35_6.0.6001.18000_none_6c652bee5023e04d\$$DeleteMe.rastls.dll.01ca12667f3878e0.0057
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-rsaenh-dll_31bf3856ad364e35_6.0.6001.18000_none_5fc70fc7b14478d4\$$DeleteMe.rsaenh.dll.01ca12667e13afc0.003b
Status: Locked to the Windows API!

Path: C:\WindProcesses
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1236 Status: Locked to the Windows API!

==EOF==


----------------------------------------------------------------------------------------
Win32Diag log
-------------------------------------------------------------------------------------------
Running from: C:\Users\Kylie\Desktop\Win32kDiag.exe

Log file at : C:\Users\Kylie\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...

Found mount point : C:\Windows\AppPatch\Custom\Custom

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP5C42.tmp\ZAP5C42.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEC1.tmp\ZAPEEC1.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEF0.tmp\ZAPEEF0.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ehome\CreateDisc\style\style

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Globalization\Globalization

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Help\Corporate\Corporate

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\788E47A8F0F87104FA35BC4A2211AA5A\1.0.1215\1.0.1215

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\LiveKernelReports\LiveKernelReports

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Microsoft.NET\authman\authman

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ModemLogs\ModemLogs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\nap\configuration\configuration

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\panther\setup.exe\setup.exe

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\PLA\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SchCache\SchCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\logs\logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\security\templates\templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Temporary Internet Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\Tfs_DAV

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\UPnP Device Host\Description Documents\Description Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\Cookies

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\LocalService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorer

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows Media Player NSS\3.0\SCPD\SCPD

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Media Center Programs\Media Center Programs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick Launch

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer Shortcuts

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Templates\Templates

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Documents\Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Downloads\Downloads

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Links\Links

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Music\Music

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Pictures\Pictures

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Saved Games\Saved Games

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\ServiceProfiles\NetworkService\Videos\Videos

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\System32\cngaudit.dll

[1] 2006-11-02 04:46:03 61952 C:\Windows\System32\cngaudit.dll ()

[1] 2006-11-02 04:46:03 11776 C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll (Microsoft Corporation)



Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl

[1] 2009-10-22 01:12:43 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()



Cannot access: C:\Windows\System32\WerFault.exe

[1] 2009-04-10 23:28:12 217088 C:\Windows\System32\WerFault.exe ()

[1] 2008-01-20 21:24:06 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe (Microsoft Corporation)

[1] 2008-01-20 21:24:06 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe (Microsoft Corporation)

[1] 2008-09-19 23:00:16 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22271_none_70460c29561ecb18\WerFault.exe (Microsoft Corporation)

[1] 2009-04-10 23:28:12 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6002.18005_none_71f295ae39eb1c85\WerFault.exe ()



Found mount point : C:\Windows\Temp\MPTelemetrySubmit\MPTelemetrySubmit

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Temp\SMARTAUDIO\SMARTAUDIO

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Temp\{4d36e96c-e325-11ce-bfc1-08002be10318}0000\{4d36e96c-e325-11ce-bfc1-08002be10318}0000

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\Temp\{4d36e96d-e325-11ce-bfc1-08002be10318}0000\{4d36e96d-e325-11ce-bfc1-08002be10318}0000

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\tracing\tracing

Mount point destination : \Device\__max++>\^

Found mount point : C:\Windows\winsxs\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Cannot access: C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6002.18005_none_71f295ae39eb1c85\WerFault.exe

[1] 2009-04-10 23:28:12 217088 C:\Windows\System32\WerFault.exe ()

[1] 2008-01-20 21:24:06 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18000_none_70071ca23cc95139\WerFault.exe (Microsoft Corporation)

[1] 2008-01-20 21:24:06 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.18145_none_6fe0e04a3ce53cd7\WerFault.exe (Microsoft Corporation)

[1] 2008-09-19 23:00:16 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6001.22271_none_70460c29561ecb18\WerFault.exe (Microsoft Corporation)

[1] 2009-04-10 23:28:12 217088 C:\Windows\winsxs\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_6.0.6002.18005_none_71f295ae39eb1c85\WerFault.exe ()

Finished!

-------------------------------------------------------------------

Thanks!

Edited by DakotaCat, 22 October 2009 - 12:23 PM.


#4 DakotaCat

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Posted 22 October 2009 - 01:46 PM

Here is the log.txt after running step 3. Thanks!!!!
----------------------------------------------------------------------------------

Volume in drive C has no label.
Volume Serial Number is 5DD8-5BA3

Directory of C:\Windows\ERDNT\cache

04/10/2009 11:28 PM 592,896 netlogon.dll
1 File(s) 592,896 bytes

Directory of C:\Windows\System32

04/10/2009 11:28 PM 592,896 netlogon.dll
1 File(s) 592,896 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6001.18000_none_fdb7b74337f9e857

01/20/2008 09:24 PM 592,384 netlogon.dll
1 File(s) 592,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-netlogon_31bf3856ad364e35_6.0.6002.18005_none_ffa3304f351bb3a3

04/10/2009 11:28 PM 592,896 netlogon.dll
1 File(s) 592,896 bytes

Total Files Listed:
4 File(s) 2,371,072 bytes
0 Dir(s) 108,359,073,792 bytes free

#5 garmanma

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Posted 22 October 2009 - 06:55 PM

You definitely have a rootkit infection
You do not even need the last scan



Now that you were successful in creating those two logs you need to post them in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck

Edited by garmanma, 22 October 2009 - 06:56 PM.

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