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MBR Rootkit on Back Up Drive and Laptop is just not right


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33 replies to this topic

#1 tjo49770

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Posted 21 October 2009 - 11:06 AM

I am trying to make my daughter's Acer Laptop run better. There are missing file messages
with every boot up, very slow boot up. Also now when she connects her iTouch the laptop
immediately restarts over and over again. Another thing the D: drive shows about 7 or 8 GB
of total files present, but under properties for that partition it says it has about 22 GB of data
on it. Also the C: drive is falsely reporting used space as well. I don't get any viruses upon
scanning. I do get a large number of registry file conflicts or problems when scanned by crap
cleaner, but I don't change them as I don't know how. My F drive, back up drive, 500 GB is
reported as having a MBR rootkit, this may be left over from when this entire PC was infected
and we used ACER's restore / recovery to fix it, but this back up drive may not be fixed.



DDS (Ver_09-10-13.01) - FAT32x86
Run by Erin at 11:09:05.60 on Wed 10/21/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1526.1037 [GMT -4:00]

AV: avast! antivirus 4.8.1356 [VPS 091020-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
SVCHOST.EXE
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\igfxsrvc.exe
SVCHOST.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdccoms.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\DOCUME~1\Erin\LOCALS~1\Temp\RtkBtMnt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Erin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://en.us.acer.yahoo.com
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 1
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Boot] c:\acer\empowering technology\epower\Boot.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [NSSInstallation] c:\windows\system32\adobe\shockwave 11\nssstub.exe /RunOnce
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238528756406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\erin\applic~1\mozilla\firefox\profiles\4ekn8dwk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - plugin: c:\documents and settings\erin\application data\mozilla\firefox\profiles\4ekn8dwk.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\windows\system32\c2mp\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-9-3 114768]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-9-5 132296]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-9-5 25160]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-9-3 20560]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2008-10-2 99248]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-6-20 1097728]

=============== Created Last 30 ================


==================== Find3M ====================

2009-10-20 15:13 179,792 a------- c:\windows\system32\guard32.dll
2009-10-20 15:13 132,296 a------- c:\windows\system32\drivers\cmdguard.sys
2009-10-20 15:13 25,160 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 10:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\dllcache\strmdll.dll
2009-08-13 11:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-06 19:24 327,896 a------- c:\windows\system32\dllcache\wucltui.dll
2009-08-06 19:24 209,632 a------- c:\windows\system32\dllcache\wuweb.dll
2009-08-06 19:24 35,552 a------- c:\windows\system32\dllcache\wups.dll
2009-08-06 19:24 53,472 a------- c:\windows\system32\dllcache\wuauclt.exe
2009-08-06 19:24 96,480 a------- c:\windows\system32\dllcache\cdm.dll
2009-08-06 19:23 575,704 a------- c:\windows\system32\dllcache\wuapi.dll
2009-08-06 19:23 1,929,952 a------- c:\windows\system32\dllcache\wuaueng.dll
2009-08-06 19:23 274,288 a------- c:\windows\system32\mucltui.dll
2009-08-06 19:23 215,920 a------- c:\windows\system32\muweb.dll
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-04 11:13 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 11:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-08-04 10:20 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 10:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-08-04 10:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe

============= FINISH: 11:09:50.57 ===============

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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 31 October 2009 - 09:03 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 tjo49770

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Posted 04 November 2009 - 02:15 AM

Thanks, I will do this in the AM. There have been a couple of changes since my post. I will send updated info in the AM.

#4 Elise

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Posted 05 November 2009 - 06:48 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
, My name is Elise. I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
Please be patient and I'd be grateful if you would note the following:
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem.

I am waiting for your logs. If you have any problems, please let me know :(

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 tjo49770

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Posted 05 November 2009 - 09:16 AM

Thank you for your help. We fixed one problem that she had with her iTouch repeatedly rebooting the laptop as soon as it was connected to the laptop. I can usually devote much time to this on Tu and Wed, sometimes also Mon and Th. Below are the reports.

Also at boot up the laptop always says C:\Docume~\Erin\Locals~1\Temp\Setup.exe Windows cannot acess the specified device, path, or file. You may not have appropriate permissions to access the item.

Today upon this boot up with the back up drive already connected before turning the laptop on, there was a "Windows-Delayed Write Failed" message also.

MBR rootkit reported in the F: drive which is a 500 GB USB external back up drive. It is not always connected to the laptop.

I did exit Comodo Firewall before running this report, but it says that it is enabled?


DDS (Ver_09-10-13.01) - FAT32x86
Run by Erin at 8:29:32.78 on Thu 11/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1526.943 [GMT -5:00]

AV: avast! antivirus 4.8.1356 [VPS 091105-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\igfxext.exe
C:\WINDOWS\system32\igfxsrvc.exe
SVCHOST.EXE
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\DOCUME~1\Erin\LOCALS~1\Temp\RtkBtMnt.exe
SVCHOST.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxdccoms.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Erin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://en.us.acer.yahoo.com
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [LaunchApp] Alaunch
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe 1
mRun: [Acer ePresentation HPD] c:\acer\empowering technology\epresentation\ePresentation.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [ntiMUI] c:\program files\newtech infosystems\nti cd & dvd-maker 7\ntiMUI.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ePower_DMC] c:\acer\empowering technology\epower\ePower_DMC.exe
mRun: [Boot] c:\acer\empowering technology\epower\Boot.exe
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRunOnce: [NSSInstallation] c:\windows\system32\adobe\shockwave 11\nssstub.exe /RunOnce
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acerem~1.lnk - c:\acer\empowering technology\Acer.Empowering.Framework.Launcher.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1238528756406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\erin\applic~1\mozilla\firefox\profiles\4ekn8dwk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - plugin: c:\documents and settings\erin\application data\mozilla\firefox\profiles\4ekn8dwk.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\windows\system32\c2mp\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-9-3 114768]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-9-5 132296]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-9-5 25160]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2008-9-3 20560]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2008-10-2 99248]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [2006-6-20 1097728]

=============== Created Last 30 ================

2009-10-23 11:37 <DIR> --dsh--- C:\FOUND.072
2009-10-23 11:30 <DIR> --d----- c:\program files\iPod
2009-10-23 11:30 <DIR> --d----- c:\program files\iTunes
2009-10-23 11:28 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-10-23 11:28 40,448 a------- c:\windows\system32\drivers\usbaapl.sys
2009-10-21 18:20 <DIR> --dsh--- c:\documents and settings\erin\PrivacIE
2009-10-21 18:16 <DIR> --dsh--- c:\documents and settings\erin\IETldCache
2009-10-21 17:33 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-10-21 17:33 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-10-21 17:33 <DIR> --d----- c:\windows\ie8updates
2009-10-21 17:33 100,352 -------- c:\windows\system32\dllcache\iecompat.dll
2009-10-21 17:30 <DIR> --d-h--- c:\windows\ie8
2009-10-20 07:34 1,435,648 -------- c:\windows\system32\dllcache\query.dll
2009-10-20 07:33 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-10-20 07:24 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-10-17 19:56 <DIR> --dsh--- C:\FOUND.071
2009-10-17 19:51 <DIR> --dsh--- C:\FOUND.070
2009-10-17 19:46 <DIR> --dsh--- C:\FOUND.069
2009-10-17 19:41 <DIR> --dsh--- C:\FOUND.068
2009-10-17 19:35 <DIR> --dsh--- C:\FOUND.067
2009-10-17 19:30 <DIR> --dsh--- C:\FOUND.066
2009-10-17 19:25 <DIR> --dsh--- C:\FOUND.065
2009-10-17 19:19 <DIR> --dsh--- C:\FOUND.064
2009-10-17 19:14 <DIR> --dsh--- C:\FOUND.063
2009-10-17 19:08 <DIR> --dsh--- C:\FOUND.062
2009-10-17 19:03 <DIR> --dsh--- C:\FOUND.061
2009-10-17 18:58 <DIR> --dsh--- C:\FOUND.060
2009-10-17 18:52 <DIR> --dsh--- C:\FOUND.059
2009-10-17 18:47 <DIR> --dsh--- C:\FOUND.058
2009-10-17 18:42 <DIR> --dsh--- C:\FOUND.057
2009-10-17 18:36 <DIR> --dsh--- C:\FOUND.056
2009-10-17 18:31 <DIR> --dsh--- C:\FOUND.055
2009-10-17 18:26 <DIR> --dsh--- C:\FOUND.054
2009-10-17 18:20 <DIR> --dsh--- C:\FOUND.053
2009-10-17 18:15 <DIR> --dsh--- C:\FOUND.052
2009-10-17 18:09 <DIR> --dsh--- C:\FOUND.051
2009-10-17 18:04 <DIR> --dsh--- C:\FOUND.050
2009-10-17 17:59 <DIR> --dsh--- C:\FOUND.049
2009-10-17 17:53 <DIR> --dsh--- C:\FOUND.048
2009-10-17 17:48 <DIR> --dsh--- C:\FOUND.047
2009-10-17 17:43 <DIR> --dsh--- C:\FOUND.046
2009-10-17 17:37 <DIR> --dsh--- C:\FOUND.045
2009-10-17 17:32 <DIR> --dsh--- C:\FOUND.044
2009-10-17 17:26 <DIR> --dsh--- C:\FOUND.043
2009-10-17 17:21 <DIR> --dsh--- C:\FOUND.042
2009-10-17 17:16 <DIR> --dsh--- C:\FOUND.041
2009-10-17 17:10 <DIR> --dsh--- C:\FOUND.040
2009-10-17 17:05 <DIR> --dsh--- C:\FOUND.039
2009-10-17 17:00 <DIR> --dsh--- C:\FOUND.038
2009-10-17 16:54 <DIR> --dsh--- C:\FOUND.037
2009-10-17 16:49 <DIR> --dsh--- C:\FOUND.036
2009-10-17 16:43 <DIR> --dsh--- C:\FOUND.035
2009-10-17 16:38 <DIR> --dsh--- C:\FOUND.034
2009-10-17 16:33 <DIR> --dsh--- C:\FOUND.033
2009-10-17 16:27 <DIR> --dsh--- C:\FOUND.032
2009-10-17 16:22 <DIR> --dsh--- C:\FOUND.031
2009-10-17 16:16 <DIR> --dsh--- C:\FOUND.030
2009-10-17 16:11 <DIR> --dsh--- C:\FOUND.029
2009-10-17 16:06 <DIR> --dsh--- C:\FOUND.028
2009-10-17 16:00 <DIR> --dsh--- C:\FOUND.027
2009-10-17 15:55 <DIR> --dsh--- C:\FOUND.026
2009-10-17 15:50 <DIR> --dsh--- C:\FOUND.025
2009-10-17 15:44 <DIR> --dsh--- C:\FOUND.024
2009-10-17 15:39 <DIR> --dsh--- C:\FOUND.023
2009-10-17 15:34 <DIR> --dsh--- C:\FOUND.022
2009-10-17 15:28 <DIR> --dsh--- C:\FOUND.021
2009-10-17 15:23 <DIR> --dsh--- C:\FOUND.020
2009-10-17 15:17 <DIR> --dsh--- C:\FOUND.019
2009-10-17 15:12 <DIR> --dsh--- C:\FOUND.018
2009-10-17 15:07 <DIR> --dsh--- C:\FOUND.017
2009-10-17 15:01 <DIR> --dsh--- C:\FOUND.016
2009-10-17 14:56 <DIR> --dsh--- C:\FOUND.015
2009-10-17 14:51 <DIR> --dsh--- C:\FOUND.014
2009-10-17 14:45 <DIR> --dsh--- C:\FOUND.013
2009-10-17 14:40 <DIR> --dsh--- C:\FOUND.012
2009-10-17 14:35 <DIR> --dsh--- C:\FOUND.011
2009-10-17 14:29 <DIR> --dsh--- C:\FOUND.010
2009-10-17 14:24 <DIR> --dsh--- C:\FOUND.009
2009-10-17 14:19 <DIR> --dsh--- C:\FOUND.008
2009-10-17 14:13 <DIR> --dsh--- C:\FOUND.007
2009-10-17 14:00 <DIR> --dsh--- C:\FOUND.006
2009-10-17 13:55 <DIR> --dsh--- C:\FOUND.005
2009-10-17 13:49 <DIR> --dsh--- C:\FOUND.004
2009-10-17 13:44 <DIR> --dsh--- C:\FOUND.003
2009-10-17 13:09 <DIR> --d----- c:\program files\iPod(2)
2009-10-17 13:09 <DIR> --d----- c:\program files\iTunes(2)
2009-10-17 13:08 <DIR> --d----- c:\program files\QuickTime(2)
2009-10-15 22:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}

==================== Find3M ====================

2009-10-22 04:19 5,939,712 -------- c:\windows\system32\dllcache\mshtml.dll
2009-10-20 15:13 179,792 a------- c:\windows\system32\guard32.dll
2009-10-20 15:13 132,296 a------- c:\windows\system32\drivers\cmdguard.sys
2009-10-20 15:13 25,160 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 10:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-29 04:08 916,480 a------- c:\windows\system32\wininet.dll
2009-08-29 04:08 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-08-29 04:08 916,480 -------- c:\windows\system32\dllcache\wininet.dll
2009-08-29 04:08 206,848 -------- c:\windows\system32\dllcache\occache.dll
2009-08-29 04:08 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-08-29 04:08 594,432 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-08-29 04:08 184,320 -------- c:\windows\system32\dllcache\iepeers.dll
2009-08-29 04:08 55,296 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-29 04:08 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-08-29 04:08 11,069,440 -------- c:\windows\system32\dllcache\ieframe.dll
2009-08-29 04:08 387,584 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-08-28 06:35 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\dllcache\strmdll.dll

============= FINISH: 8:29:58.21 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-10-13.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/28/2008 10:51:34 PM
System Uptime: 11/5/2009 8:44:53 AM (0 hours ago)

Motherboard: Acer, Inc. | | Prespa1
Processor: Intel® Celeron® M CPU 410 @ 1.46GHz | U2E1 | 1466/133mhz

==== Disk Partitions =========================

C: is FIXED (FAT32) - 26 GiB total, 9.314 GiB free.
D: is FIXED (FAT32) - 26 GiB total, 7.79 GiB free.
E: is CDROM ()
F: is FIXED (FAT32) - 466 GiB total, 433.971 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: Broadcom 802.11g Network Adapter
Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_03121468&REV_02\4&6B16D5B&0&18F0
Manufacturer: Broadcom
Name: Broadcom 802.11g Network Adapter
PNP Device ID: PCI\VEN_14E4&DEV_4318&SUBSYS_03121468&REV_02\4&6B16D5B&0&18F0
Service: BCM43XX

==== System Restore Points ===================

RP139: 9/10/2009 6:37:39 PM - Printer Driver Microsoft XPS Document Writer Installed
RP140: 9/11/2009 3:00:20 AM - Software Distribution Service 3.0
RP141: 10/6/2009 9:01:12 PM - Software Distribution Service 3.0
RP142: 10/15/2009 8:27:11 PM - Software Distribution Service 3.0
RP143: 10/15/2009 10:14:05 PM - Installed iTunes
RP144: 10/17/2009 4:30:44 AM - System Checkpoint
RP145: 10/17/2009 11:51:39 AM - Removed QuickTime
RP146: 10/17/2009 1:05:10 PM - Removed iTunes
RP147: 10/17/2009 1:09:28 PM - Installed iTunes
RP148: 10/18/2009 1:28:27 PM - Software Distribution Service 3.0
RP149: 10/20/2009 7:18:25 AM - Restore Operation
RP150: 10/20/2009 8:20:19 AM - Software Distribution Service 3.0
RP151: 10/20/2009 8:34:32 AM - Software Distribution Service 3.0
RP152: 10/21/2009 12:51:21 PM - System Checkpoint
RP153: 10/21/2009 5:19:44 PM - Software Distribution Service 3.0
RP154: 10/23/2009 11:11:32 AM - Removed iTunes
RP155: 10/23/2009 11:13:18 AM - Removed QuickTime
RP156: 10/23/2009 11:30:03 AM - Installed iTunes
RP157: 10/24/2009 3:00:18 AM - Software Distribution Service 3.0
RP158: 10/25/2009 3:44:55 AM - System Checkpoint
RP159: 10/27/2009 4:51:12 PM - System Checkpoint
RP160: 10/30/2009 2:27:37 PM - System Checkpoint
RP161: 10/31/2009 3:50:42 PM - System Checkpoint
RP162: 11/1/2009 9:50:41 PM - System Checkpoint
RP163: 11/3/2009 3:50:42 AM - System Checkpoint
RP164: 11/4/2009 4:00:15 AM - Software Distribution Service 3.0

==== Installed Programs ======================

Acer eDataSecurity Management
Acer eDataSecurity Management 2.0.3077
Acer Empowering Technology
Acer ePerformance Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Screensaver
Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.1.0
Adobe Shockwave Player
Agere Systems HDA Modem
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Antivirus
Bonjour
CCleaner (remove only)
COMODO Firewall Pro
Critical Update for Windows Media Player 11 (KB959772)
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Intel® Graphics Media Accelerator Driver
iTunes
Java™ 6 Update 4
Java™ 6 Update 7
Launch Manager
Lexmark 1300 Series
Lexmark Toolbar
LightScribe 1.4.97.1
Media Player Codec Pack 3.3.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.14)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Netflix Movie Viewer
NTI Backup NOW! 4.5
NTI CD & DVD-Maker
OpenOffice.org 2.4
PowerProducer
QuickTime
Realtek High Definition Audio Driver
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975467)
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
TIPCI
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

10/30/2009 7:47:19 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the lxdcCATSCustConnectService service to connect.
10/30/2009 7:47:19 PM, error: Service Control Manager [7000] - The lxdcCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

#6 tjo49770

tjo49770
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  • Members
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Posted 05 November 2009 - 09:35 AM

So I would like to address this MBR rootkit in the backup drive and to know if this is something affecting the rest of the laptop. I have many photos and music files stored on the backup drive. I would hate to lose them. Also it would be good to make this laptop boot faster, leaner and cleaner if you can help me with that. Thanks for anything that you can help me with. Your expertise and time is appreciated. TJ.

#7 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 05 November 2009 - 09:51 AM

Hello tjo49770,

Lets found out whats with the MBR rootkit. It is likely a false positive, I have it seen a few times on a backup drive. For a rootkit it makes no sense to hook up the MBR from the drive that doesnt load windows.

COMBOFIX
---------------
Please download ComboFix from one of these locations:Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.


In your next reply, please include the following:
  • Combofix.txt
  • GMER log

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 Elise

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Posted 07 November 2009 - 04:05 AM

Hello, are you still there?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#9 Elise

Elise

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Posted 09 November 2009 - 06:16 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#10 Elise

Elise

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Posted 09 November 2009 - 06:37 AM

Re-opened upon user request.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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#11 tjo49770

tjo49770
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Posted 10 November 2009 - 11:00 AM

I ran Combo Fix as directed. Next I will run GMER.

This was a file that was produced that I wanted to include. I will add the log file below. Then I will do the GMER log next.

2009-11-10 15:31:52 . 2008-04-01 18:53:24 71 ----a-w- C:\Qoobox\Quarantine\F\autorun.inf.vir
2009-11-10 15:29:28 . 2009-11-10 15:29:30 8,837 ----a-w- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2009-11-10 15:17:02 . 2009-11-10 15:17:04 51 ----a-w- C:\Qoobox\Quarantine\catchme.log

*******************************************************************************************************

ComboFix 09-11-09.01 - Erin 11/10/2009 10:23.1.1 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1526.1107 [GMT -5:00]
Running from: d:\my documents\Downloads\Combo Fix\ComboFix.exe
AV: avast! antivirus 4.8.1356 [VPS 091110-0] *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *disabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

F:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-10-10 to 2009-11-10 )))))))))))))))))))))))))))))))
.

2009-10-27 21:19 . 2009-10-27 21:19 -------- d-----w- c:\documents and settings\Erin\Local Settings\Application Data\WMTools Downloaded Files
2009-10-23 16:37 . 2009-10-23 16:37 -------- d-----w- C:\FOUND.072
2009-10-23 16:30 . 2009-10-23 16:30 -------- d-----w- c:\program files\iPod
2009-10-23 16:30 . 2009-10-23 16:30 -------- d-----w- c:\program files\iTunes
2009-10-23 16:28 . 2009-08-29 00:42 40448 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2009-10-23 16:28 . 2009-08-29 00:42 2065696 ----a-w- c:\windows\system32\usbaaplrc.dll
2009-10-21 23:20 . 2009-10-21 23:20 -------- d-sh--w- c:\documents and settings\Erin\PrivacIE
2009-10-21 23:19 . 2009-10-21 23:19 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2009-10-21 23:16 . 2009-10-21 23:16 -------- d-sh--w- c:\documents and settings\Erin\IETldCache
2009-10-21 22:33 . 2009-08-29 09:08 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2009-10-21 22:33 . 2009-08-29 09:08 246272 ------w- c:\windows\system32\dllcache\ieproxy.dll
2009-10-21 22:33 . 2009-10-21 22:33 -------- d-----w- c:\windows\ie8updates
2009-10-21 22:33 . 2009-08-07 09:48 100352 ------w- c:\windows\system32\dllcache\iecompat.dll
2009-10-21 22:30 . 2009-10-21 22:30 -------- d--h--w- c:\windows\ie8
2009-10-20 12:34 . 2009-07-17 17:22 1435648 ------w- c:\windows\system32\dllcache\query.dll
2009-10-20 12:33 . 2009-09-04 22:03 58880 ------w- c:\windows\system32\dllcache\msasn1.dll
2009-10-20 12:24 . 2009-10-20 12:24 -------- d-----w- c:\windows\system32\wbem\Repository
2009-10-20 12:22 . 2009-10-20 12:23 -------- d-----w- c:\program files\QuickTime
2009-10-18 00:56 . 2009-10-18 00:56 -------- d-----w- C:\FOUND.071
2009-10-18 00:51 . 2009-10-18 00:51 -------- d-----w- C:\FOUND.070
2009-10-18 00:46 . 2009-10-18 00:46 -------- d-----w- C:\FOUND.069
2009-10-18 00:41 . 2009-10-18 00:41 -------- d-----w- C:\FOUND.068
2009-10-18 00:35 . 2009-10-18 00:35 -------- d-----w- C:\FOUND.067
2009-10-18 00:30 . 2009-10-18 00:30 -------- d-----w- C:\FOUND.066
2009-10-18 00:25 . 2009-10-18 00:25 -------- d-----w- C:\FOUND.065
2009-10-18 00:19 . 2009-10-18 00:19 -------- d-----w- C:\FOUND.064
2009-10-18 00:14 . 2009-10-18 00:14 -------- d-----w- C:\FOUND.063
2009-10-18 00:08 . 2009-10-18 00:08 -------- d-----w- C:\FOUND.062
2009-10-18 00:03 . 2009-10-18 00:03 -------- d-----w- C:\FOUND.061
2009-10-17 23:58 . 2009-10-17 23:58 -------- d-----w- C:\FOUND.060
2009-10-17 23:52 . 2009-10-17 23:52 -------- d-----w- C:\FOUND.059
2009-10-17 23:47 . 2009-10-17 23:47 -------- d-----w- C:\FOUND.058
2009-10-17 23:42 . 2009-10-17 23:42 -------- d-----w- C:\FOUND.057
2009-10-17 23:36 . 2009-10-17 23:36 -------- d-----w- C:\FOUND.056
2009-10-17 23:31 . 2009-10-17 23:31 -------- d-----w- C:\FOUND.055
2009-10-17 23:26 . 2009-10-17 23:26 -------- d-----w- C:\FOUND.054
2009-10-17 23:20 . 2009-10-17 23:20 -------- d-----w- C:\FOUND.053
2009-10-17 23:15 . 2009-10-17 23:15 -------- d-----w- C:\FOUND.052
2009-10-17 23:09 . 2009-10-17 23:09 -------- d-----w- C:\FOUND.051
2009-10-17 23:04 . 2009-10-17 23:04 -------- d-----w- C:\FOUND.050
2009-10-17 22:59 . 2009-10-17 22:59 -------- d-----w- C:\FOUND.049
2009-10-17 22:53 . 2009-10-17 22:53 -------- d-----w- C:\FOUND.048
2009-10-17 22:48 . 2009-10-17 22:48 -------- d-----w- C:\FOUND.047
2009-10-17 22:43 . 2009-10-17 22:43 -------- d-----w- C:\FOUND.046
2009-10-17 22:37 . 2009-10-17 22:37 -------- d-----w- C:\FOUND.045
2009-10-17 22:32 . 2009-10-17 22:32 -------- d-----w- C:\FOUND.044
2009-10-17 22:26 . 2009-10-17 22:26 -------- d-----w- C:\FOUND.043
2009-10-17 22:21 . 2009-10-17 22:21 -------- d-----w- C:\FOUND.042
2009-10-17 22:16 . 2009-10-17 22:16 -------- d-----w- C:\FOUND.041
2009-10-17 22:10 . 2009-10-17 22:10 -------- d-----w- C:\FOUND.040
2009-10-17 22:05 . 2009-10-17 22:05 -------- d-----w- C:\FOUND.039
2009-10-17 22:00 . 2009-10-17 22:00 -------- d-----w- C:\FOUND.038
2009-10-17 21:54 . 2009-10-17 21:54 -------- d-----w- C:\FOUND.037
2009-10-17 21:49 . 2009-10-17 21:49 -------- d-----w- C:\FOUND.036
2009-10-17 21:43 . 2009-10-17 21:43 -------- d-----w- C:\FOUND.035
2009-10-17 21:38 . 2009-10-17 21:38 -------- d-----w- C:\FOUND.034
2009-10-17 21:33 . 2009-10-17 21:33 -------- d-----w- C:\FOUND.033
2009-10-17 21:27 . 2009-10-17 21:27 -------- d-----w- C:\FOUND.032
2009-10-17 21:22 . 2009-10-17 21:22 -------- d-----w- C:\FOUND.031
2009-10-17 21:16 . 2009-10-17 21:16 -------- d-----w- C:\FOUND.030
2009-10-17 21:11 . 2009-10-17 21:11 -------- d-----w- C:\FOUND.029
2009-10-17 21:06 . 2009-10-17 21:06 -------- d-----w- C:\FOUND.028
2009-10-17 21:00 . 2009-10-17 21:00 -------- d-----w- C:\FOUND.027
2009-10-17 20:55 . 2009-10-17 20:55 -------- d-----w- C:\FOUND.026
2009-10-17 20:50 . 2009-10-17 20:50 -------- d-----w- C:\FOUND.025
2009-10-17 20:44 . 2009-10-17 20:44 -------- d-----w- C:\FOUND.024
2009-10-17 20:39 . 2009-10-17 20:39 -------- d-----w- C:\FOUND.023
2009-10-17 20:34 . 2009-10-17 20:34 -------- d-----w- C:\FOUND.022
2009-10-17 20:28 . 2009-10-17 20:28 -------- d-----w- C:\FOUND.021
2009-10-17 20:23 . 2009-10-17 20:23 -------- d-----w- C:\FOUND.020
2009-10-17 20:17 . 2009-10-17 20:17 -------- d-----w- C:\FOUND.019
2009-10-17 20:12 . 2009-10-17 20:12 -------- d-----w- C:\FOUND.018
2009-10-17 20:07 . 2009-10-17 20:07 -------- d-----w- C:\FOUND.017
2009-10-17 20:01 . 2009-10-17 20:01 -------- d-----w- C:\FOUND.016
2009-10-17 19:56 . 2009-10-17 19:56 -------- d-----w- C:\FOUND.015
2009-10-17 19:51 . 2009-10-17 19:51 -------- d-----w- C:\FOUND.014
2009-10-17 19:45 . 2009-10-17 19:45 -------- d-----w- C:\FOUND.013
2009-10-17 19:40 . 2009-10-17 19:40 -------- d-----w- C:\FOUND.012
2009-10-17 19:35 . 2009-10-17 19:35 -------- d-----w- C:\FOUND.011
2009-10-17 19:29 . 2009-10-17 19:29 -------- d-----w- C:\FOUND.010
2009-10-17 19:24 . 2009-10-17 19:24 -------- d-----w- C:\FOUND.009
2009-10-17 19:19 . 2009-10-17 19:19 -------- d-----w- C:\FOUND.008
2009-10-17 19:13 . 2009-10-17 19:13 -------- d-----w- C:\FOUND.007
2009-10-17 19:00 . 2009-10-17 19:00 -------- d-----w- C:\FOUND.006
2009-10-17 18:55 . 2009-10-17 18:55 -------- d-----w- C:\FOUND.005
2009-10-17 18:49 . 2009-10-17 18:49 -------- d-----w- C:\FOUND.004
2009-10-17 18:44 . 2009-10-17 18:44 -------- d-----w- C:\FOUND.003
2009-10-17 18:09 . 2009-10-17 18:09 -------- d-----w- c:\program files\iPod(2)
2009-10-17 18:09 . 2009-10-17 18:09 -------- d-----w- c:\program files\iTunes(2)
2009-10-17 18:08 . 2009-10-17 18:08 -------- d-----w- c:\program files\QuickTime(2)
2009-10-16 03:15 . 2009-10-16 03:15 -------- d-----w- c:\documents and settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-10 13:02 . 2006-08-01 22:01 12 ----a-w- c:\windows\bthservsdp.dat
2009-10-20 20:13 . 2008-09-05 05:48 179792 ----a-w- c:\windows\system32\guard32.dll
2009-10-20 20:13 . 2008-09-05 05:48 87104 ----a-w- c:\windows\system32\drivers\inspect.sys
2009-10-20 20:13 . 2008-09-05 05:48 25160 ----a-w- c:\windows\system32\drivers\cmdhlp.sys
2009-10-20 20:13 . 2008-09-05 05:48 132296 ----a-w- c:\windows\system32\drivers\cmdguard.sys
2009-09-21 22:09 . 2009-09-21 22:09 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.1.8\SetupAdmin.exe
2009-09-15 11:59 . 2008-09-03 17:04 1279968 ----a-w- c:\windows\system32\aswBoot.exe
2009-09-15 11:56 . 2008-09-03 17:04 93424 ----a-w- c:\windows\system32\drivers\aswmon.sys
2009-09-15 11:56 . 2008-09-03 17:04 94160 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2009-09-15 11:55 . 2008-09-03 17:04 114768 ----a-w- c:\windows\system32\drivers\aswSP.sys
2009-09-15 11:55 . 2008-09-03 17:04 20560 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2009-09-15 11:54 . 2008-09-03 17:04 52368 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2009-09-15 11:54 . 2008-09-03 17:04 23152 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2009-09-15 11:53 . 2008-09-03 17:04 27408 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2009-09-15 11:53 . 2008-09-03 17:04 97480 ----a-w- c:\windows\system32\AvastSS.scr
2009-09-11 15:18 . 2004-08-04 10:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 23:39 . 2008-08-29 03:52 38792 ----a-w- c:\documents and settings\Erin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-09-04 22:03 . 2004-08-04 10:00 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 09:08 . 2006-01-09 16:08 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-26 09:00 . 2004-08-04 10:00 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-19 18:27 . 2009-08-19 18:28 102664 ----a-w- c:\windows\system32\drivers\tmcomm.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp"="Alaunch" [X]
"AzMixerSel"="c:\program files\Realtek\InstallShield\AzMixerSel.exe" [2006-07-19 53248]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-04-29 766041]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\eDSloader.exe" [2006-03-17 345088]
"Acer ePresentation HPD"="c:\acer\Empowering Technology\ePresentation\ePresentation.exe" [2006-06-08 208896]
"ntiMUI"="c:\program files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe" [2006-05-15 45056]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-13 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-13 118784]
"ePower_DMC"="c:\acer\Empowering Technology\ePower\ePower_DMC.exe" [2006-07-12 438272]
"Boot"="c:\acer\Empowering Technology\ePower\Boot.exe" [2006-03-16 579584]
"LManager"="c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2006-07-14 471040]
"eRecoveryService"="c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2006-06-01 413696]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-09-15 81000]
"COMODO Firewall Pro"="c:\program files\COMODO\Firewall\cfp.exe" [2009-10-20 1799952]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"COMODO Internet Security"="c:\program files\COMODO\Firewall\cfp.exe" [2009-10-20 1799952]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-21 305440]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2005-12-14 88204]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.exe [2006-07-19 16248320]
"BluetoothAuthenticationAgent"="bthprops.cpl" - c:\windows\system32\bthprops.cpl [2008-04-14 110592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NSSInstallation"="c:\windows\system32\Adobe\Shockwave 11\nssstub.exe" [2008-12-11 181624]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acer Empowering Technology.lnk - c:\acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe [2006-6-29 45056]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Erin^Start Menu^Programs^Startup^OpenOffice.org 2.4.lnk]
path=c:\documents and settings\Erin\Start Menu\Programs\Startup\OpenOffice.org 2.4.lnk
backup=c:\windows\pss\OpenOffice.org 2.4.lnkStartup

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\System32\\lxdccoms.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\lxdcPSWX.EXE"=
"c:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\lxdcjswx.exe"=
"c:\\WINDOWS\\System32\\spool\\drivers\\W32X86\\3\\LXDCtime.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [9/3/2008 12:04 PM 114768]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [9/5/2008 12:48 AM 132296]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [9/5/2008 12:48 AM 25160]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [9/3/2008 12:04 PM 20560]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
S2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [10/2/2008 6:48 PM 99248]
S3 lv321av;Logitech USB PC Camera (VC0321);c:\windows\system32\drivers\lv321av.sys [6/20/2006 3:20 AM 1097728]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MBR
*NewlyCreated* - PROCEXP113
*Deregistered* - mbr
*Deregistered* - PROCEXP113
.
Contents of the 'Scheduled Tasks' folder

2009-10-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2009-11-10 c:\windows\Tasks\NSSstub.job
- c:\windows\system32\Adobe\Shockwave 11\nssstub.exe [2008-12-11 02:48]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://en.us.acer.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
FF - ProfilePath - c:\documents and settings\Erin\Application Data\Mozilla\Firefox\Profiles\4ekn8dwk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - plugin: c:\documents and settings\Erin\Application Data\Mozilla\Firefox\Profiles\4ekn8dwk.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\windows\system32\C2MP\npdivx32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-10 10:31
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-11-10 10:34
ComboFix-quarantined-files.txt 2009-11-10 15:34

Pre-Run: 9,854,042,112 bytes free
Post-Run: 9,839,804,416 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - AF0E3C49DB0BB4577606B5333EB43D1B

#12 tjo49770

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Posted 10 November 2009 - 11:31 AM

The exe for GMER is trying to modify cmdragent.exe, then ePower_DMC is trying to modify the user interface of cmdagent, these are messages that Commodo Firewall is giving me now and asking if I should let the user interface of cmdagent be modified...I didn't give permission for these modifications, because I don't know if I should. See the GMER Log file below. Thanks Elise.

GMER 1.0.15.15163 - http://www.gmer.net
Rootkit scan 2009-11-10 11:16:23
Windows 5.1.2600 Service Pack 3
Running: wlf6qj8n.exe; Driver: C:\DOCUME~1\Erin\LOCALS~1\Temp\kgacyaod.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwAdjustPrivilegesToken [0xA9A67D46]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xA979B6B8]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwConnectPort [0xA9A67250]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateFile [0xA9A678EA]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xA979B574]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreatePort [0xA9A67132]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSection [0xA9A69254]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateSymbolicLinkObject [0xA9A6952C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwCreateThread [0xA9A66CF8]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwDeleteKey [0xA9A67F2C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xA979BA52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xA979B14C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwLoadDriver [0xA9A68ED6]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwMakeTemporaryObject [0xA9A674D4]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenFile [0xA9A67B2E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xA979B64E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xA979B08C]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwOpenSection [0xA9A67764]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xA979B0F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xA979B76E]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwRenameKey [0xA9A68688]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwRequestWaitReplyPort [0xA9A689F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xA979B72E]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSecureConnectPort [0xA9A68C72]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSetSystemInformation [0xA9A69084]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xA979B8AE]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwShutdownSystem [0xA9A6746E]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwSystemDebugControl [0xA9A67658]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwTerminateProcess [0xA9A66FFC]
SSDT \SystemRoot\System32\DRIVERS\cmdguard.sys (COMODO Internet Security Sandbox Driver/COMODO) ZwTerminateThread [0xA9A66ECA]

Code \??\C:\DOCUME~1\Erin\LOCALS~1\Temp\catchme.sys pIofCallDriver

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwCallbackReturn + 2C58 805044F4 4 Bytes JMP 62A9A678
? C:\DOCUME~1\Erin\LOCALS~1\Temp\catchme.sys The system cannot find the file specified. !
? C:\WINDOWS\system32\Drivers\PROCEXP113.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\COMODO\Firewall\cmdagent.exe[1236] ntdll.dll!NtAllocateVirtualMemory 7C90CF6E 5 Bytes JMP 0040FB50 C:\Program Files\COMODO\Firewall\cmdagent.exe (COMODO Internet Security/COMODO)

---- Kernel IAT/EAT - GMER 1.0.15 ----

IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndiswan.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\psched.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\System32\Drivers\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\irda.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\irda.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\irda.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\irda.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisRegisterProtocol] [BA636740] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisDeregisterProtocol] [BA636780] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisCloseAdapter] [BA6366E0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)
IAT \SystemRoot\system32\DRIVERS\ndisuio.sys[NDIS.SYS!NdisOpenAdapter] [BA6367B0] inspect.sys (COMODO Internet Security Firewall Driver/COMODO)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\WINDOWS\system32\services.exe[924] @ C:\WINDOWS\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00390002
IAT C:\WINDOWS\system32\services.exe[924] @ C:\WINDOWS\system32\services.exe [KERNEL32.dll!CreateProcessW] 00390000

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp cmdhlp.sys (COMODO Internet Security Helper Driver/COMODO)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \FileSystem\Fastfat \Fat psdfilter.sys (PSD Filter Driver/HiTRUST)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\Services\BTHPORT\Parameters\Keys\0016cedc7b19 (not active ControlSet)
Reg HKLM\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters\Keys\0016cedc7b19
Reg HKLM\SYSTEM\ControlSet003\Services\BTHPORT\Parameters\Keys\0016cedc7b19 (not active ControlSet)

---- EOF - GMER 1.0.15 ----


Thanks again, Elise.

TJ

#13 tjo49770

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Posted 10 November 2009 - 11:34 AM

When I ran the GMER program I ran the scan on all hard drives. C: D: and F:

C: and D: are on the same drive - just logical drives.

F: is the 500 GB USB back up drive.

#14 tjo49770

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Posted 10 November 2009 - 11:51 AM

I should clarify what I said about the Firewall. I did have the firewall disabled during the scan, when GMER was running, but afterward when I got online to paste the GMER log into my post then I had the Firewall on, and I had the GMER software still open in another window.

#15 tjo49770

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Posted 11 November 2009 - 05:43 AM

One other note: There was a time that this PC was infected (with what, I don't recall), and I did back up this PC to the back up USB drive that I still use. So the back up hard drive F: may contain old windows restore points from the previous infection. I don't recall the format of all back up material, ie ISO images etc. I also don't recall exactly what was done to clean this infection on the PC. Acer recovery disc or maybe killdisk to the entire PC?




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