Posted 21 October 2009 - 11:03 AM
Dell optiplex running XP, SP2
I need to restart my computer to complete a McAfee update. After last weeks MS update my son got a BSOD when he restarted. Before I restarted I wanted to backup customer and other files to a DVD. I did something I have not done before and that was to copy over my Quick Books folder. When I tried to make the disc compatible it said files were in use and would not let me do it. I tried pressing the button to open the draw but it would not as it said files were in use. Everything is closed. I reopened drive f ( DVD Drive) and I used tried task manager to close but same thing.
I suspected that their may be copy protection of some sort on the Quick Book file. I tried to delete and got rid of everything except an empty folder titled Quick Books .It will not allow me to delete folder, rename or move. It stills says something is in use and will not let me open the draw.
I donít mind throwing the disc away and making a new one but I cannot open the draw.
Can I do the paper clip open with the computer powered up? What will happen if I do this?
Would the computer be OK if I power down and open with the paper clip?
My fall back is to back-up to a USB stick and then power down and remove.
Suggestions are welcome