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iexplore.exe


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#1 xAngelus

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Posted 21 October 2009 - 07:13 AM

Good day!

I noticed when I am browsing the web that my window frequently gets out of line.
What I mean is that my window gets un-selected and it causes me to worry since this has been the 4th time I have resorted to reformatting my drive.
To add more pressure, this computer is a family desktop. :thumbsup:

Anyway, I always see in my Processes list that I have iexplore.exe running even though I'm using Firefox.

Could anyone please help me find out if this is an infection or not so I can rest my mind off this. :flowers:

Thanks,
Angelo

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

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#2 quietman7

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Posted 21 October 2009 - 09:23 AM

Most of the processes in Task Manager will be legitimate as shown in these links.Determining whether a file is malware or a legitimate process sometimes depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file. However, it then places itself in a different location (folder) than where the legitimate file resides and runs from there. Another techinique is for the process to alter the registry and add itself as a Startup program so that it can run automatically each time the computer is booted. A file's properties may give a clue to identifying it. Right-click on the file, choose Properties and examine the General and Version tabs.

Tools to investigate running processes and gather additional information to identify them and resolve problems:These tools will provide information about each process, CPU usage, file description and its path location If you right-click on a file and select properties, you will see more details.

Anytime you come across a suspicious file for which you cannot find any information about, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to Jotti's virusscan or VirusTotal. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
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#3 xAngelus

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Posted 21 October 2009 - 11:16 PM

Is it really fine to let iexplore.exe run even if its not executed?
"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#4 quietman7

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Posted 22 October 2009 - 07:10 AM

Please download Malwarebytes Anti-Malware (v1.41) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- If Malwarebytes Anti-Malware results in any error messages, please refer to Fixes for common problems and Error Codes. Some issues with errors can be related to malware infection but others are not.

Please download Rooter and save to your desktop.
alternate download link
  • Double-click on Rooter.exe to start the tool. If using Vista, right-click and Run as Administrator...
  • Click the Scan button to begin.
  • Once the scan is complete, Notepad will open with a report named Rooter_#.txt (where # is the number assigned to the report).
  • A folder will be created at the %systemdrive% (usually, C:\Rooter$) where the log will be saved.
  • Rooter will automatically close. If it doesn't, just press the Close button.
  • Copy and paste the contents of Rooter_#.txt in your next reply.
Important: Before performing a scan with Rooter, it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

Edited by quietman7, 22 October 2009 - 07:11 AM.

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#5 xAngelus

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Posted 24 October 2009 - 07:41 AM

Here is the MBAM logfile...

Malwarebytes' Anti-Malware 1.41
Database version: 3024
Windows 5.1.2600 Service Pack 3

10/24/2009 8:40:25 PM
mbam-log-2009-10-24 (20-40-25).txt

Scan type: Quick Scan
Objects scanned: 111001
Time elapsed: 5 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{90b8b761-df2b-48ac-bbe0-bcc03a819b3b} (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Explorer (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel\Homepage (Hijack.Homepage) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-1-5-21-1220945662-115176313-839522115-1003\Dc1003.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\WINDOWS\iexplore.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\svchosb.exe (Trojan.Agent) -> Quarantined and deleted successfully.

======================================================================================


And here's the Rooter.exe logfile...

Rooter.exe (v1.0.2) by Eric_71
.
SeDebugPrivilege granted successfully ...
.
Windows XP . (5.1.2600) Service Pack 3
[32_bits] - x86 Family 15 Model 107 Stepping 2, AuthenticAMD
.
[wscsvc] (Security Center) RUNNING (state:4)
[SharedAccess] RUNNING (state:4)
Windows Firewall -> Enabled
.
Internet Explorer 8.0.6001.18702
Mozilla Firefox 3.5.3 (en-US)
.
A:\ [Removable]
C:\ [Fixed-NTFS] .. ( Total:58 Go - Free:14 Go )
D:\ [CD_Rom]
E:\ [Fixed-NTFS] .. ( Total:43 Go - Free:19 Go )
F:\ [Fixed-NTFS] .. ( Total:46 Go - Free:12 Go )
.
Scan : 20:43.09
Path : C:\Documents and Settings\ws101\My Documents\Rooter.exe
User : ws101 ( Administrator -> YES )
.
----------------------\\ Processes
.
Locked [System Process] (0)
______ System (4)
______ \SystemRoot\System32\smss.exe (728)
______ \??\C:\WINDOWS\system32\csrss.exe (896)
______ \??\C:\WINDOWS\system32\winlogon.exe (1048)
______ C:\WINDOWS\system32\services.exe (1092)
______ C:\WINDOWS\system32\lsass.exe (1104)
______ C:\WINDOWS\system32\nvsvc32.exe (1304)
______ C:\WINDOWS\system32\svchost.exe (1340)
______ C:\WINDOWS\system32\svchost.exe (1412)
______ C:\WINDOWS\System32\svchost.exe (1764)
______ C:\WINDOWS\system32\svchost.exe (1904)
______ C:\WINDOWS\system32\svchost.exe (2032)
______ C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (204)
______ C:\Program Files\Alwil Software\Avast4\ashServ.exe (268)
______ C:\WINDOWS\system32\spoolsv.exe (1396)
______ C:\WINDOWS\Explorer.EXE (1640)
______ C:\Program Files\iTunes\iTunesHelper.exe (1152)
______ C:\Program Files\HP\HP Software Update\HPWuSchd2.exe (828)
______ C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe (840)
______ C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe (932)
______ C:\Program Files\Unlocker\UnlockerAssistant.exe (940)
______ C:\WINDOWS\vsnpstd.exe (956)
______ C:\Program Files\Java\jre6\bin\jusched.exe (1016)
______ C:\Program Files\Common Files\Real\Update_OB\realsched.exe (1200)
______ C:\WINDOWS\system32\RunDLL32.exe (1672)
______ C:\WINDOWS\system32\svchost.exe (1796)
______ C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe (516)
______ C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (980)
______ C:\Program Files\Bonjour\mDNSResponder.exe (1864)
______ C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe (696)
______ C:\WINDOWS\system32\svchost.exe (2372)
______ C:\Program Files\Java\jre6\bin\jqs.exe (2612)
______ C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE (2812)
______ C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe (2852)
______ C:\WINDOWS\system32\ctfmon.exe (2868)
______ C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe (2624)
______ C:\WINDOWS\System32\svchost.exe (2644)
______ C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe (2964)
______ C:\WINDOWS\System32\svchost.exe (3264)
______ C:\WINDOWS\system32\svchost.exe (3328)
______ C:\WINDOWS\System32\TUProgSt.exe (3476)
______ C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe (3912)
______ C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe (4000)
______ C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe (188)
______ C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe (1936)
______ C:\WINDOWS\RTHDCPL.EXE (1868)
______ C:\Program Files\Messenger\msmsgs.exe (3448)
______ C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (3692)
______ C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (620)
______ C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (3392)
______ C:\Program Files\iPod\bin\iPodService.exe (3752)
______ C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (2104)
______ C:\WINDOWS\System32\alg.exe (2864)
______ C:\Documents and Settings\ws101\My Documents\Proj\Camfrog Video Chat\Camfrog Video Chat.exe (2356)
______ C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe (1884)
______ C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe (2400)
______ C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe (640)
______ C:\Program Files\Mozilla Firefox\firefox.exe (3984)
______ C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (1332)
______ C:\Documents and Settings\ws101\My Documents\Rooter.exe (4060)
.
----------------------\\ Device\Harddisk0\
.
\Device\Harddisk0 [Sectors : 63 x 512 Bytes]
.
\Device\Harddisk0\Partition1 --[ MBR ]-- (Start_Offset:32256 | Length:62915134464)
\Device\Harddisk0\Partition0 (Start_Offset:62915166720 | Length:97115880960)
\Device\Harddisk0\Partition2 (Start_Offset:62915198976 | Length:47188399104)
\Device\Harddisk0\Partition0 (Start_Offset:110103598080 | Length:49927449600)
\Device\Harddisk0\Partition3 (Start_Offset:110103630336 | Length:49927417344)
.
----------------------\\ Scheduled Tasks
.
C:\WINDOWS\Tasks\1-Click Maintenance.job
C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
C:\WINDOWS\Tasks\desktop.ini
C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-1220945662-115176313-839522115-1003Core.job
C:\WINDOWS\Tasks\GoogleUpdateTaskUserS-1-5-21-1220945662-115176313-839522115-1003UA.job
C:\WINDOWS\Tasks\SA.DAT
C:\WINDOWS\Tasks\User_Feed_Synchronization-{2CB40CED-13A0-4B0E-BE64-E5C82F774BC4}.job
.
----------------------\\ Registry
.
.
----------------------\\ Files & Folders
.
----------------------\\ Scan completed at 20:43.15
.
C:\Rooter$\Rooter_1.txt - (24/10/2009 | 20:43.15)

Edited by xAngelus, 24 October 2009 - 07:45 AM.

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#6 quietman7

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Posted 24 October 2009 - 07:47 AM

Now rescan again with Malwarebytes Anti-Malware, but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#7 xAngelus

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Posted 24 October 2009 - 10:34 PM

Malwarebytes' Anti-Malware 1.41
Database version: 3024
Windows 5.1.2600 Service Pack 3

10/25/2009 11:34:13 AM
mbam-log-2009-10-25 (11-34-13).txt

Scan type: Full Scan (C:\|E:\|F:\|)
Objects scanned: 348438
Time elapsed: 1 hour(s), 8 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{84AC21E1-93F3-4278-88AF-C685EC03345F}\RP177\A0121237.dll (Adware.SmartShopper) -> Quarantined and deleted successfully.
F:\System Volume Information\_restore{84AC21E1-93F3-4278-88AF-C685EC03345F}\RP174\A0120188.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#8 quietman7

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Posted 25 October 2009 - 06:52 AM

How is your computer running now?
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#9 xAngelus

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Posted 25 October 2009 - 10:00 PM

Hello quietman7,

I can never thank you enough for giving me my good night sleep last night. The persistent Backdoor did not show up anymore.
I will continue scanning my system with MalwareBytes reguarly though.

Once again, thank you.

Thankful,
Angelus~

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#10 quietman7

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Posted 25 October 2009 - 10:29 PM

You're welcome.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Posted Image > Run... and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista users can refer to these links: Create a New Restore Point in Vista and Disk Cleanup in Vista.
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#11 xAngelus

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Posted 26 October 2009 - 03:21 AM

Done creating a new Restore Point and has deleted all but the latest RP...

Thank you for the help~ :thumbsup:

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#12 quietman7

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Posted 26 October 2009 - 08:13 AM

You're welcome.

Tips to protect yourself against malware and reduce the potential for re-infection:

Keep Windows and Internet Explorer current with all critical updates from Microsoft which will patch many of the security holes through which attackers can gain access to your computer. If you're not sure how to do this, see Microsoft Update helps keep your computer current.

Avoid gaming sites, porn sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, uTorrent). They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.Beware of Rogue Security software as they are one of the most common sources of malware infection. They infect machines by using social engineering and scams to trick a user into spending money to buy a an application which claims to remove malware. For more specific information on how these types of rogue programs and infections install themselves, read:Keeping Autorun enabled on USB (pen, thumb, jump) and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:Many security experts recommend you disable Autorun asap as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...

Microsoft Security Advisory (967940): Update for Windows Autorun

Other related reading sources:• Finally, if you need to replace your anti-virus, firewall or need a reliable anti-malware scanner please refer to:
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#13 xAngelus

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Posted 11 November 2009 - 07:54 AM

A random question:

Will you recommend to me AVG Internet Security rather than AVG 8 itself?

"If Boots chose to save Baby Penguin based on his beliefs and his beliefs are not on his direct control,
does Boots really have free will?"
-Maraka "Dora, the Explorer" parody

#14 quietman7

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Posted 11 November 2009 - 10:33 AM

I'm not an advocate of suites. All-in-one tools and suites generally use more system resources than separate programs that do the same task. They tend to have varying degrees of strengths and weaknesses for each feature. In contrast, separate tools are designed, built and maintained with a greater focus in a specific area so they are generally of better quality. This means the program's performance for that particular feature is usually superior than their all-in-one counterpart. Further, all-in-one tools generally do not allow the user as much flexibility in tailoring default settings and usage.
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