Thanks for your reply and for taking the time to help
File download is enabled on my computer. There is only one user account on this computer, it had admin. privileges. When I download something, it looks as if the file downloads... I select where to save it to, the progress bar runs, and it looks like a normal download. However, when I go to retreive the download, it is not there.
I have run disk defrag, checked disk for errors, I have my antivirus and one other program running from startup programs... I shut off all the others regularly. (I was on dial-up for 10 years, I still practice the tricks for speed)
For tool bars, I have... menu bar, favorites bar, command bar and status bar... so not much for tool bars.
I have 3GB of RAM... that should be plenty for web surfing.
I have switch my Windows color scheme from Areo to vista basic.
I didn't have many desktop icons (10 of them) until I download all these spyware checkers. I will get rid of them after I'm fixed up.
I generally take care of my computer and keep it clean.
It was running at a normal speed until the virus/rootkit started. It has gotten very slow since after i was told the virus/rootkit looked like it was gone. Thats what makes me think that there is still something hiding there.
I have run through the various help suggestions for a slow computer and so far, nothing seems to be working.
What would you suggest next?
Edited by Mustang_Sally, 21 October 2009 - 09:49 PM.