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windows police pro has killed me


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9 replies to this topic

#1 chrisatbluescreen

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Posted 20 October 2009 - 07:47 PM

My girlfriend's Laptop a Dell Inspiron E1405 running windows xp media center edition got the police pro maleware. I did tons of research on it before making steps to
fix it on my own. I deleted the registry for all known variations of the police pro. After that I was in a working state, I downloaded some things to run
on the laptop from an uninfected pc. and installed them via flash drive to the infected laptop. Maleware bytes would crash after it started, and it began to
block me out of all programs entirely. I had a running internet connection after the police pro popups were stopped, so I felt a bit better.
so I decided to run in safe mode to use maleware bytes. But it was giving me a stop code. upon running safe mode via the F8 option on her laptop.
So i used the cmd prompts to start safe mode. And now Windows will not load at all. Not in any way it begins to load and then sends me back to a
stop screen with this code.:

"Stop: 0x0000007E (0xC0000005, 0x804F1424, 0xF7b2A37C, 0xF7B2A078

this appears whenever trying to load the os.
I would try using a boot disc, but she is a women, and it was a present from someone else.
I'm at odds with what to do. It doesn't seem like there is anything i can do.
again, I have NO discs. and i cannot use safe mode.
what is my best option here?
"What I cannot create, I do not understand"
Richard Feynman
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#2 MadDawg

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Posted 20 October 2009 - 08:03 PM

Do you have a flash drive or something similar that you can boot from? A camera with an SD card/Memory Stick/CompactFlash maybe? If so, you may want to read up on this: http://forum.avira.com/wbb/index.php?page=...p;postID=821638

This may be useful too: http://support.microsoft.com/kb/330182

Sorry if I'm not much help.
A penguin broke my windows with a half-eaten apple!

#3 chrisatbluescreen

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Posted 20 October 2009 - 08:14 PM

Do i open the hp software on the infected laptop? if so, I cannot format onto it, since i'm stuck at a blue screen if i am correct?
is there no system restore on this damn thing?, i've tried control f11 about one hundred times. my blood pressure is not well.

Edited by chrisatbluescreen, 20 October 2009 - 08:16 PM.

"What I cannot create, I do not understand"
Richard Feynman
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#4 chrisatbluescreen

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Posted 21 October 2009 - 05:31 PM

I could really use some help on this one.
My girlfriend needs this thing for school.
any advice, like reinstalling windows,
wiping the drive. any advice on what to do now would
help greatly.
"What I cannot create, I do not understand"
Richard Feynman
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#5 chrisatbluescreen

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Posted 22 October 2009 - 11:52 AM

Still stuck at the bluescreen...

I don't care to lose any date, is there a way to start over without cd's?
i've completely exhausted myself with this one.
i just want to start over here.
"What I cannot create, I do not understand"
Richard Feynman
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#6 MadDawg

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Posted 22 October 2009 - 04:56 PM

If you want to reinstall Windows, you'll need a copy of the installation CD. You've made it clear that you don't have any CDs, so you'll either have to borrow one or buy one. If you have an .iso image backup of the CD on a working computer, that would work as well. This is the only method I can think of (for right now), unless you can reach the desktop.

Also, you never did make it clear if you tried the method I posted earlier, nor did you make it clear whether or not you even had a flash drive or something similar. It would be very helpful if you did.

Edited by MadDawg, 22 October 2009 - 04:58 PM.

A penguin broke my windows with a half-eaten apple!

#7 chrisatbluescreen

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Posted 22 October 2009 - 08:45 PM

To my shock and amazment. I found a copy of windows xp media center 05' installation disc!
going to try it out tomorrow after work. more than likely something will go wrong.

Maddog, I could not figure out the intial steps to get the programs onto the usb memory stick.
whether i needed to unpack them on my pc, and then put the memory stick in the laptop.
I am very confused about the entire process.
but yes, i do have a working pc. and a usb memory stick, with a usb boot option on the laptop.
which is all that i require from what i understand. But now i'm going to try the
installation discs i've found today. thanks for replying. I'm going to keep the thread active as long as possible.
because i will more than likely require more help.
thank you mad dog. your feedback is more than appreciated.
"What I cannot create, I do not understand"
Richard Feynman
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#8 chrisatbluescreen

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Posted 22 October 2009 - 11:59 PM

Okay so, I've got the recovery console to work.
i was prompted for an admin password to the c:\windows
but for F:\windows i am can just enter nothing
and it brings up an F:\window prompt

what do i do now?
am i screwed without the admin password for the c:\windows.

i've gotten this far i feel like there may be hope please
someone assist me. I will paypal you or something.
"What I cannot create, I do not understand"
Richard Feynman
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#9 chrisatbluescreen

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Posted 23 October 2009 - 12:04 AM

these are the discs that i found. a reinstallation dvd for my os.
the operating system dvd.

a drivers and utilities for reinstaling dell inspiron
and dell xps computer software.

and a windows xp pro
with service pack 2
cd just in case the others did not work

i am very unsure which step to take next!
can repair my system from here,
or can i do a clean intall with what i have?
i was infected with windows police pro, and
some rootkits.

i don't care about my personal data on the computer.
if a clean install is a better option for me, or a repair without
the admin password for C would be better.
I need the genuis of this community to help me through this.
"What I cannot create, I do not understand"
Richard Feynman
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#10 garmanma

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Posted 23 October 2009 - 09:30 AM

Do a clean install without backing up anything
If the infection is that bad, chances are that the recovery partition is also infected
One CD has the drivers for your computer, the other CD is the OS
You need to change the first boot selection to boot to the CD drive
Start at step 3

http://support.dell.com/support/topics/glo...lang=en&cs=
Mark
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