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Removing Roxio Media Manager


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#1 XwesX

XwesX

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Posted 20 October 2009 - 05:35 PM

I am running windows XP pro sp3. I had installed blackberry desktop software and with it this Roxio Media Manager keeps trying to install itself with windows installer, as soon as you cancel it tries again.

I have tried to remove the blackberry software from add/remove programs but i get a message asking for the msi install file which i no longer have. It asks for version 4.3. When i click cancel here the roxio stops trying to install for awhile and the Blackberry entry in the add/remove programs disappears but both come back on reboot.

I have also looked into the registry under HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVerion>Run and RunOnce and also the same location under HKEY_LOCAL_MACHINE for some kind of roxio registry to delete but there is none.

Looking forward to hearing your suggestions =D

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#2 Delta16

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Posted 21 October 2009 - 01:45 AM

Found this on another website, hope it helps for you .

Re-download the install file. If you go to blackberry.com you can choose 4.5 with media and 4.5 without media! Without doesn't try to install roxio. With does but it should be imbedded within the the download.


Another Solution

I seemed to have solved it by doing a 'repair' installation in the control panel's add/remove of the BB program.


Hope that helps




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