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Am I clean


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12 replies to this topic

#1 sickcat

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Posted 20 October 2009 - 03:32 PM

Hi there,

I've recently gained a few Trojans, one of which kept returning. Now that this has gone, I was hoping you could tell me if my PC is completely clean and maybe some guidance on how to keep it clean i.e. are there any visible back doors open.
Sorry I don't know the Trojans name. I deleted it each time it was discovered.

Thank you.

I hope this helps and anything else you need please ask and I will post it up for you:

Attached Files


Edited by sickcat, 20 October 2009 - 06:50 PM.


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#2 m0le

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Posted 30 October 2009 - 08:20 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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#3 sickcat

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Posted 02 November 2009 - 10:31 AM

Thank you for getting back to me. I will post all that you need a.s.a.p.

The problems I was having was a trojan kept appearing but since first posting this, this has stopped happening.
Around that time as well the PC would boot up and after the initial loading when it is first turned on, it would go straight to a black screen and I would have to switch it off by the mains. I've checked the graphics card and updated all the drivers and there was no problem there.

So I would just like you to double check that the PC is clean, if that is possible.

Thank so much,

Jamie

Attached Files


Edited by sickcat, 02 November 2009 - 03:38 PM.


#4 m0le

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Posted 03 November 2009 - 03:48 PM

Hi sickcat,

The DDS log looks good. The RootRepeal log shows entries like this:

c:\windows\temp\sqlite_euhsprfo6mqduoi

If you have not installed a program that uses SQLite then these should be removed.

Let me know.


Please also run MBAM

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks :(
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#5 sickcat

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Posted 04 November 2009 - 11:19 AM

Here's the log. The program 'Swiftswitch' was on my computer a long time ago now... I removed it and assumed it had gone. How do I get rid of this completely? Just delete the folders from the C drive?
Regarding SQLite, how do I know what programs are using it? Should I just remove this and if at a later date I find something that uses this program, download it again?

Thank you for your time!

===========================

Malwarebytes' Anti-Malware 1.41
Database version: 3095
Windows 5.1.2600 Service Pack 3

04/11/2009 16:07:24
mbam-log-2009-11-04 (16-07-24).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 315489
Time elapsed: 5 hour(s), 30 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\2.40_14.35.03_swiftswitch(update).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\2.41_12.03.53_swiftswitch(update).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\2.42_11.34.19_swiftswitch(update).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\2.43_10.27.49_swiftswitch(update).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\2.44_17.03.16_swiftswitch(update).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\swiftswitch(install).exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\SMSMoveD500.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\SMSMoveX800.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\Update\util\UnZipTemp\SMSMoveZ510.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\util\SMSMoveD500.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\util\SMSMoveX800.exe (Worm.Koobface) -> Quarantined and deleted successfully.
C:\Program Files\Samsung\Samsung PC Studio 3\util\SMSMoveZ510.exe (Worm.Koobface) -> Quarantined and deleted successfully.

#6 m0le

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Posted 04 November 2009 - 12:30 PM

Okay, no problem. We'll double-check that SwiftSwitch has gone too.


Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe

We need to execute an OTM script
  • Please download OTM by OldTimer and save it to your desktop.
  • Double click the Posted Image icon on your desktop.
  • Paste the following code under the Posted Image area. Do not include the word "Code".
    :Files
    c:\windows\temp\sqlite_slf8j7o7aecvll3
    c:\windows\temp\sqlite_sscrlrkod4m06ed
    c:\windows\temp\sqlite_thqgquurmedtjje
    c:\windows\temp\sqlite_tkxaxzxt67j63nq
    c:\windows\temp\sqlite_cnjnryakv4hjs56
    c:\windows\temp\sqlite_dx11nhpojpzds8q
    c:\windows\temp\sqlite_euhsprfo6mqduoi
    c:\windows\temp\sqlite_fckavdsa2hyzmtf
    c:\windows\temp\sqlite_ghsgq0iapbdrut3
    c:\windows\temp\sqlite_hnb7ql4ymcgcrzw
    c:\windows\temp\sqlite_ja3rr2q2wyu59fz
    c:\windows\temp\sqlite_nmbbywylqv0df6p
    c:\windows\temp\sqlite_uqeniizgyim4kvc
    c:\windows\temp\sqlite_xf4cwkmb6hfkath
    c:\windows\temp\sqlite_xobsgo5q3caklsn
    c:\windows\temp\sqlite_1pavivy3gnqwpes
    C:\Documents and Settings\All Users\Application Data\SwiftSwitch
  • Push the large Posted Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy/Paste the contents under the Posted Image line here in your next reply.
  • If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
Post the OTM log.

Thanks :(
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#7 sickcat

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Posted 04 November 2009 - 04:38 PM

========== FILES ==========
c:\windows\temp\sqlite_SLf8J7O7Aecvll3 moved successfully.
c:\windows\temp\sqlite_SscRlrKOD4m06ed moved successfully.
c:\windows\temp\sqlite_ThQGQuUrMEDtJjE moved successfully.
c:\windows\temp\sqlite_tKXaxZXT67j63nQ moved successfully.
c:\windows\temp\sqlite_cNjnrYakv4hJS56 moved successfully.
c:\windows\temp\sqlite_Dx11nHpOjpzds8q moved successfully.
c:\windows\temp\sqlite_EUhsPrFo6mqDuOi moved successfully.
c:\windows\temp\sqlite_FcKAvdSa2HyzMTf moved successfully.
c:\windows\temp\sqlite_ghSGQ0IaPBdrUt3 moved successfully.
c:\windows\temp\sqlite_hNb7ql4YMcgcRzW moved successfully.
c:\windows\temp\sqlite_ja3Rr2q2wYU59fz moved successfully.
c:\windows\temp\sqlite_NMBbywYlqV0Df6P moved successfully.
c:\windows\temp\sqlite_uQeNiiZgYiM4KVc moved successfully.
c:\windows\temp\sqlite_xF4CwkmB6HFKaTH moved successfully.
c:\windows\temp\sqlite_xoBSgo5Q3CAKLSN moved successfully.
c:\windows\temp\sqlite_1pavivY3GnqwPES moved successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\Profiles\sickcat69\Notes moved successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\Profiles\sickcat69\Data moved successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\Profiles\sickcat69 moved successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch\Profiles moved successfully.
C:\Documents and Settings\All Users\Application Data\SwiftSwitch moved successfully.

OTM by OldTimer - Version 3.0.0.6 log created on 11042009_213656

#8 m0le

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Posted 04 November 2009 - 05:42 PM

All gone. :( Can you run a final check with ESET online scanner?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#9 m0le

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Posted 07 November 2009 - 10:56 AM

Hi,

I have not had a reply from you for 4 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#10 sickcat

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Posted 08 November 2009 - 08:42 PM

I didn't get the steps 10 onwards but it did list this:
Infected: 0
Cleaned: 0

So I assume this is all fine?

#11 m0le

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Posted 09 November 2009 - 08:58 AM

Yes it does.

Your log is clean. Good stuff! :(

Let's firstly do some housekeeping

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 16.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
Here's a list of ways you can avoid problems in the future:

Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


That's it sickcat, happy surfing!

Cheers,


m0le
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#12 sickcat

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Posted 09 November 2009 - 10:13 AM

Thank you for your time and helping me out! :(

I've updated the Java and removed all previous versions and now running the Securnia scan to see what else needs updating.

#13 m0le

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Posted 14 November 2009 - 06:12 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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