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Can't get rid of Malware


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2 replies to this topic

#1 beachbump

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Posted 20 October 2009 - 02:48 PM

I was able to remove something called Security Tools through hijack this. The problem is that there are other dll's and executables that i try to remove with hijack this, but when i scan again they all come back. The computer is not mine, and it is a Dell with windows xp media 2005 with service pack 2. Man i wish people would just update Sad Anyways, these just keep coming back no matter what i do:

O20 - AppInit_DLLs: c:windowssystem32kunokeja.dll,patewohi.dll
O21 - SSODL: yemadirad - {957efdeb-5233-4e85-b9c7-1d609412e979} - c:windowssystem32kunokeja.dll
O22 - SharedTaskScheduler: mujuzedij - {957efdeb-5233-4e85-b9c7-1d609412e979} - c:windowssystem32kunokeja.dll


I tired to unregister them from cmd but i get an error that says i can't. I am running cmd as an admin.

I also can't boot into any of the safe modes, it just blue screens. I can only boot into windows normally.

Here is the full log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:49 AM, on 10/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesIntelWirelessBinEvtEng.exe
C:Program FilesIntelWirelessBinS24EvMon.exe
C:Program FilesIntelWirelessBinWLKeeper.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSeHomeehRecvr.exe
C:WINDOWSeHomeehSched.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:Program FilesDellQuickSetNICCONFIGSVC.exe
C:Program FilesIntelWirelessBinRegSrvc.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesCanonCALCALMAIN.exe
C:WINDOWSsystem32dllhost.exe
C:WINDOWSehomeehtray.exe
C:WINDOWSsystem32hkcmd.exe
C:WINDOWSsystem32igfxpers.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesIntelWirelessbinZCfgSvc.exe
C:Program FilesIntelWirelessBinifrmewrk.exe
C:Program FilesDellQuickSetquickset.exe
C:Program FilesCyberLinkPowerDVDDVDLauncher.exe
C:WINDOWSsystem32dlatfswctrl.exe
C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe
C:WINDOWSsystem32igfxsrvc.exe
C:Program FilesiTunesiTunesHelper.exe
C:WINDOWSeHomeehmsas.exe
C:Program FilesNetWaitingnetWaiting.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesAdobeAcrobat 7.0Readerreader_sl.exe
C:Program FilesDigital Line DetectDLG.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesSony CorporationPicture PackagePicture Package MenuSonyTray.exe
C:Program FilesSony CorporationPicture PackagePicture Package ApplicationsResidence.exe
C:Program FilesiPodbiniPodService.exe
C:PROGRA~1IntelWirelessBinDot1XCfg.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Documents and SettingsBrittany_2Desktopexplorer.exe

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet Connection Wizard,ShellNext = http://www.dell.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:WINDOWSsystem32dlatfswshx.dll
O4 - HKLM..Run: [ehTray] C:WINDOWSehomeehtray.exe
O4 - HKLM..Run: [igfxtray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [igfxhkcmd] C:WINDOWSsystem32hkcmd.exe
O4 - HKLM..Run: [igfxpers] C:WINDOWSsystem32igfxpers.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [IntelZeroConfig] "C:Program FilesIntelWirelessbinZCfgSvc.exe"
O4 - HKLM..Run: [IntelWireless] "C:Program FilesIntelWirelessBinifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM..Run: [Dell QuickSet] C:Program FilesDellQuickSetquickset.exe
O4 - HKLM..Run: [DVDLauncher] "C:Program FilesCyberLinkPowerDVDDVDLauncher.exe"
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dlatfswctrl.exe
O4 - HKLM..Run: [ISUSPM Startup] "C:Program FilesCommon FilesInstallShieldUpdateServiceisuspm.exe" -startup
O4 - HKLM..Run: [ISUSScheduler] "C:Program FilesCommon FilesInstallShieldUpdateServiceissch.exe" -start
O4 - HKLM..Run: [BearShare] "C:Program FilesBearShareBearShare.exe" /pause
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [iTunesHelper] "C:Program FilesiTunesiTunesHelper.exe"
O4 - HKLM..Run: [MSKDetectorExe] C:Program FilesMcAfeeSpamKillerMSKDetct.exe /uninstall
O4 - HKLM..Run: [DLCCCATS] rundll32 C:WINDOWSSystem32spoolDRIVERSW32X863DLCCtime.dll,RunDLLEntry
O4 - HKLM..Run: [pivepedif] Rundll32.exe "c:windowssystem32kunokeja.dll",a
O4 - HKCU..Run: [ModemOnHold] C:Program FilesNetWaitingnetWaiting.exe
O4 - HKCU..Run: [swg] "C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe"
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Readerreader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~4OFFICE11REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSsystem32Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O20 - AppInit_DLLs: c:windowssystem32kunokeja.dll,patewohi.dll
O21 - SSODL: yemadirad - {957efdeb-5233-4e85-b9c7-1d609412e979} - c:windowssystem32kunokeja.dll
O22 - SharedTaskScheduler: mujuzedij - {957efdeb-5233-4e85-b9c7-1d609412e979} - c:windowssystem32kunokeja.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:Program FilesCanonCALCALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:Program FilesDellSupportbrkrsvc.exe
O23 - Service: IntelŽ PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:Program FilesIntelWirelessBinEvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver11Intel 32IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodbiniPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:Program FilesDellQuickSetNICCONFIGSVC.exe
O23 - Service: IntelŽ PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:Program FilesIntelWirelessBinRegSrvc.exe
O23 - Service: IntelŽ PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:Program FilesIntelWirelessBinS24EvMon.exe
O23 - Service: IntelŽ PROSet/Wireless SSO Service (WLANKEEPER) - IntelŽ Corporation - C:Program FilesIntelWirelessBinWLKeeper.exe

--
End of file - 7541 bytes

Merged post: I am also unable to run malewarebytes. It gets stuck and return error code '5' which i suspect has to do with the malicious software that is on the computer

Edited by The weatherman, 20 October 2009 - 05:15 PM.
Merged posts to keep the member on "0" replies.~Tw


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#2 m0le

m0le

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Posted 30 October 2009 - 08:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 m0le

m0le

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Posted 03 November 2009 - 09:48 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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