Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop closes down


  • Please log in to reply
10 replies to this topic

#1 Falu

Falu

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 20 October 2009 - 02:11 PM

Hi,

Every now and than my laptop closes down. It may last a week or more but could do twice a day and anything in between.

This is a Toshiba Satelite M70, XP SP3.

It only does it when the computer is idle, that is when I'm not working on it!!

I ran several scans and am sure that it's not a malware problem!!

Event Viewer doesn't show anything wrong!!

Searched the internet of course and cann't find much consistent information.

Any advice is much appreciated.

Thanks in advance!!

BC AdBot (Login to Remove)

 


#2 techextreme

techextreme

    Bleepin Tech


  • Members
  • 2,125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pittsburgh, PA
  • Local time:05:23 PM

Posted 20 October 2009 - 02:18 PM

It's possible that the computer/laptop is "going to sleep".

Have you checked the power settings?
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 20 October 2009 - 02:46 PM

Hi techextreme,

Thanks for the quick response.

I always use the laptop while plugged in.

It's possible that the computer/laptop is "going to sleep"


It's really closed, like all the open programs and files.

#4 techextreme

techextreme

    Bleepin Tech


  • Members
  • 2,125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pittsburgh, PA
  • Local time:05:23 PM

Posted 20 October 2009 - 10:39 PM

Try going into the control panel and then power options. Look for something that looks like this. Change the system standby and system hibernate times to never and see if your problems go away.

Hope this helps,
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#5 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 21 October 2009 - 03:24 AM

Going into Power options I see: Full Power and Maximal Power. Full Power was set as you suggested. In Maximal Power I unchecked 'standby', which was set on 10'. To be honest I don't expect this change to make any difference, but try it anyway.

Anymore suggestions?

#6 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 21 October 2009 - 10:34 AM

Okay, a few minutes ago the computer closed down WHILE I was working, which it never did before. :thumbsup:

After the restart, which went smoothly, the power was back to Full Power, but standby and hibernate are still not checked.

Any suggestions??

Thanks in advance!!

#7 techextreme

techextreme

    Bleepin Tech


  • Members
  • 2,125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pittsburgh, PA
  • Local time:05:23 PM

Posted 21 October 2009 - 02:28 PM

When it is shutting down on you, have you noticed whether or not the laptop feels quite Hot?

I'm wondering if it's overheating possibly.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#8 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 22 October 2009 - 04:39 AM

Yes I did, since that's the nr. 1 advice found on the internet, but no didn't notice any difference in that respect.

Edit: Ran HDTune and Speedfan and both show a temp of 46, which is okay I think!!

Edited by Falu, 22 October 2009 - 05:32 AM.


#9 techextreme

techextreme

    Bleepin Tech


  • Members
  • 2,125 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pittsburgh, PA
  • Local time:05:23 PM

Posted 22 October 2009 - 08:57 AM

One more question.

When the machine shuts down on you, have you noticed whether any of the "leds" are blinking slowly or blinking at all?

Edited by techextreme, 22 October 2009 - 08:58 AM.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#10 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 22 October 2009 - 09:32 AM

Hi techextreme,

All the times, but one, it closed down while I wasn't sitting behind it. The one time it closed while working, yesterday, I didn't notice it.

Thanks for thinking along with me. :thumbsup:

#11 Falu

Falu
  • Topic Starter

  • Security Colleague
  • 3,001 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Netherlands
  • Local time:04:23 PM

Posted 23 October 2009 - 11:05 AM

Hi techextreme,

Just an update.

I realised that the temperature I mentioned was the actual temperature.

Using HDTune you can see the temperature in the taskbar which is very handy to check it during the day. I noticed that the temp. increased continuously even above the critical threshold of 55 C. I didn't wait for the computer to shut down but did that myself. Cleaned the van and today the temp. started at 26, rose to 39 and, until now (beginning of the evening) stays at that.

Not sure my problem is solved; we'll see.

Thanks for your help, much appreciated. :thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users