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Windows Police Pro


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3 replies to this topic

#1 Runner Girl

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Posted 20 October 2009 - 10:12 AM

(First post, bear with me pls)

I am trying to use the do-it-yourself Remove Windows Police Pro (Removal Guide) [post="http://www.bleepingcomputer.com/virus-removal/remove-windows-police-pro"]see here[/post]

I am hung up on step 2. I am instructed to download Fixtm.reg to my desktop, then click yes when asked to merge the data. However, I am not given yes as an option, only open or run- neither of which do anything. So my initial issue remains- I cannot access the task manager. Any suggestions?

Thank you kindly!

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#2 garmanma

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Posted 20 October 2009 - 12:06 PM

Welcome to BC
That method does not always work. Especially with the newer variants coming out
Let's try some scans that you can submit to the HJT forum



:trumpet:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

=================================

:flowers:

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 Runner Girl

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Posted 20 October 2009 - 01:43 PM

I downloaded Direct Download Primary Mirror. The icon for RootRepeal is now on my desktop. I cannot actually see my desktop icons, but it shows it in the list when I go through My Computer. I'm assuming I skip step 2 now, and try to open RootRepeal from the desktop...but it will not open. I get a window asking if I approve of the security of this program. I click yes, and then nothing happens. The program isn't open, or at least that I can see- since my desktop icons are all covered by the Police Pro's grammatically challenged message. I also tried renaming the file to tatertot.scr - to no avail. I could not find "Settings - Options. Set the Disk Access slider to High" where would that be? If there is another approach I should be taking, please let me know. I appreciate your help!

Thank you kindly!

Edited by Runner Girl, 20 October 2009 - 02:06 PM.


#4 garmanma

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Posted 20 October 2009 - 06:26 PM

Try the other 2
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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