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Help, please? o-o"

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#1 Tale


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Posted 19 October 2009 - 11:30 PM

Hey there. Ever since 10/16/09, I have been having some problems with my computer.

This computer is a Sony Vaio(Windows XP) VGN-FS620P/W

There were a couple viruses that I recognized and removed such as "b.exe" and "msa.exe".
Unfortunately, I think they infected some other programs. I will tell you guys what exactly they are in a moment...

So far, I went into safe mode, did a full computer scan, and deleted a set of viruses. When I logged back on, I noticed that they infected my computer in some very strange ways.

*My explorer.exe was corrupted and would not open. (Im pretty sure I fixed it for the most part.)
*Every time I open control panel, explorer.exe shuts down. I even tried opening it VIA task manager, but no effect.
*Every time I right click my desktop, my explorer.exe shuts down.
*MSN Messenger shuts down after I log on.
*Every time I download something and try to install it, my computer just freezes, and I am forced to reboot.
*Every time I go into safe mode, everything works perfectly, including control panel.

Perhaps you guys can give me some suggestions on how to fix my little problem.
(Please don't tell me to use a recovery disk, because I don't have one, nor do I have access to one.)

-Thanks in advance.

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#2 garmanma


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  • Local time:05:13 PM

Posted 21 October 2009 - 08:14 PM


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr



Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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