Like I said, this is my friends computer, so I don't have much info on it. Here's what happened.
It was a normal day, and my friend was playing her Sims Deluxe Edition game. All of the sudden, a yellow box poped up saying her computer was at risk. It wanted her to download some new software. This immediatly tells me it must have been some rouge software. She pressed the OK button, and her computer immediatly shut down. She started it back up, and her computer was downloading something. Freaked out, she tried to close the download, but her mouse didn't move. She tried everything from Esc to Ctrl+Alt+Delete. The download ended, and everything seemed normal. She tried to play her Sims game again, but it said the files were corrupted. She tried to play the game on her other computer, but it infected her other computer because the
virus was on the CD!
She scaned both computers with AVG, and found nothing. Now she can't accses Antivirus programs, Antivirus websites, or any system information.
She uses Windows XP SP3
Help! I've tried everything and my fight with the virus is as bad as this: