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Patched User32 malware


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#1 cfield25

cfield25

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Posted 19 October 2009 - 03:50 PM

Hi there,
McAfee is reporting different programs associated with the "Patched User32" malware on my Windows XP system. Unfortunately McAfee cannot remove them, but says they are quarantined. Nevertheless, even though they are "quarantined" McAffee keeps finding (at least a couple times a day) and quarantining the following:
C:\WINDOWS\system32\dllcache\zuser.tmp
C:\WINDOWS\system32\dllcache\user32.dll
C:\WINDOWS\system32\dllcache\user32.dll.exe
C:\WINDOWS\system32\user32.dll
C:\WINDOWS\system32\user32.dll.exe
C:\WINDOWS\system32\OLD159.tmp
C:\System Volume Information\_restore{B9823275-D858-498B-A-4DC-C4EEDA322F67}\RP910\A0054767.exe
C:\System Volume Information\_restore{B9823275-D858-498B-A-4DC-C4EEDA322F67}\RP921\A0057970.exe
C:\System Volume Information\_restore{B9823275-D858-498B-A-4DC-C4EEDA322F67}\RP938\A0059212.exe

On a side note, Malwarebytes isn't detecting any of these issues.
Any help would be greatly appreciated!

Below are the contents of the DDS.txt log (and I have attached two other logs):

DDS (Ver_09-10-13.01) - NTFSx86
Run by Compaq_Administrator at 13:54:20.18 on Mon 10/19/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.420 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9AA.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\windows\system\hpsysdrv.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\progra~1\mcafee\viruss~1\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MtdAcqu] "c:\program files\creative\mediasource5\MtdAcqu.exe" /s
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [EPSON Stylus CX4600 Series] c:\windows\system32\spool\drivers\w32x86\3\E_FATI9AA.EXE /P26 "EPSON Stylus CX4600 Series" /O6 "USB001" /M "Stylus CX4600"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - hxxp://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3DC2E31C-371A-4BD3-9A27-CDF57CE604CF} - hxxp://download.microsoft.com/download/7/1/D/71D9F11F-0C02-4707-9D60-D56EA8951020/pmupd806.exe
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - hxxp://mediaplayer.walmart.com/installer/install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://mikescamera.lifepics.com/net/Uploader/ImageUploader3.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} - hxxps://disney.go.com/games/downloads/gamemanager/DIGGameManager.cab
DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - hxxps://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {DC11F230-5717-4C25-BAD7-37B879C19655} - hxxp://ccallaway.myphotoalbum.com/ImageUploader4.cab
Handler: junomsg - {C4D10830-379D-11d4-9B2D-00C04F1579A5} - c:\program files\juno\bin\jmsgpph.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\usukoqxr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{39C94C79-DEE4-46DE-AE0E-43413B2707B7}
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{47F2455F-5477-4223-9B2A-BE3F67292166}
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{86DAD4F3-2F24-40E9-9253-EA8E0753DCD7}
FF - HiddenExtension: XUL Cache: No Registry Reference - c:\program files\mozilla firefox\extensions\{A4D4F9EE-122F-4E1E-A7DD-35BAB4BD1123}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-5-30 210216]
S1 b87d047d;b87d047d;c:\windows\system32\drivers\b87d047d.sys --> c:\windows\system32\drivers\b87d047d.sys [?]
S3 Dev_DirectNT;Dev_DirectNT;\??\c:\program files\dreaming of brazil 3b6\directnt.sys --> c:\program files\dreaming of brazil 3b6\directnt.sys [?]

=============== Created Last 30 ================

2009-10-18 14:10 <DIR> --d----- c:\program files\Trend Micro
2009-10-17 10:25 <DIR> --d----- c:\docume~1\compaq~1\applic~1\Malwarebytes
2009-10-17 10:25 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-17 10:24 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-17 10:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-17 10:24 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-12 13:41 3,246 a------- c:\windows\system32\wbem\Outlook_01ca4b74100095f9.mof
2009-10-10 15:38 <DIR> --d----- c:\temp\Boeing_files
2009-10-08 13:35 <DIR> --d----- c:\program files\MSECache

==================== Find3M ====================

2009-09-12 07:35 499,712 a------- c:\windows\system32\msvcp71.dll
2009-09-12 07:35 348,160 a------- c:\windows\system32\msvcr71.dll
2009-09-11 08:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 08:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 15:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 15:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 08:54 726,008 a------- c:\documents and settings\compaq_administrator\gotomypc_438.exe
2009-08-28 04:35 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 02:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 02:00 247,326 a------- c:\windows\system32\dllcache\strmdll.dll
2009-08-05 03:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 03:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 20:44 2,189,184 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-04 09:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-08-04 08:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-08-04 08:20 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 08:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-06-12 07:23 0 a------- c:\docume~1\compaq~1\applic~1\wklnhst.dat
2009-05-21 16:46 245,760 a--sh--- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-08-30 13:55 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008083020080831\index.dat

============= FINISH: 13:55:32.45 ===============

Thanks!
Christina

Attached Files



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#2 pwgib

pwgib

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Posted 30 October 2009 - 09:24 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Orange Blossom

Orange Blossom

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Posted 10 November 2009 - 04:56 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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