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hp 4570c dosen't work after sp2 install

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#1 programed


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Posted 14 September 2004 - 12:30 AM


After my friend installed xp sp2 update his hewlett packard scanner stopped functioning. When he took it to his son's house ( who had NOT installed sp2 ) it worked fine.

Any adjustments or work arounds? Any guidance would be appreciated.

Now his son wants to keep the scanner !!!!!

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#2 jgweed


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Posted 14 September 2004 - 02:05 PM

Many things have compatibility problems after SP2 installation. I would go to the scanner manufacturer site and see if they have a download that resolves the issue. It may be as sinple as downloading and installing new drivers.
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