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_helper.sig [Moved]

Started by Carob , Oct 19 2009 01:28 PM

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4 replies to this topic

#1 Carob

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Posted 19 October 2009 - 01:28 PM

Hello.

When booting this computer I am getting a C:\Program Files\Common folder that opens and it contains a file called "_helper.sig". From what I can tell this might be a leftover piece of malware but I can't seem to get it to stop coming up. Any assistance would be greatly appreciated.

Thanks!

P.S. The latest version of Malwarebytes has already been run.

Edited by Carob, 19 October 2009 - 01:37 PM.

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#2 Orange Blossom

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Posted 19 October 2009 - 10:39 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Carob

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Posted 20 October 2009 - 10:19 AM

The last time I had to post something here I was told not to post logs until asked to do so. So I didn't. If that's what you want let me know what you want and how to get them.

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#4 garmanma

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Posted 21 October 2009 - 08:29 PM

That is a common issue (no pun intended lol). Check the c:\program files folder and see if there is a folder called common (not "common files", just "common"). If there is, check to see if there are any other files/folders inside it. If there are, the most likely cause is a bad install of some application. The application will need to be removed and reinstalled correctly. If you made it yourself, rename it or delete it.

In any case, the folder has to go, either through renaming it or deleting it. Then reboot. Your issue should be gone.
OT

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#5 Carob

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Posted 22 October 2009 - 09:36 AM

Yes, the folder is there and this _helper.sig file is the only thing in it.

Yes, I'm sure I can probably remove the folder but there must be an underlying issue somewhere that's telling Windows to open this folder in the first place. If I remove the folder, sure, it probably won't show itself on bootup but whatever is inside Windows telling it to open this particular directory will still be around.