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HELP! HJT LOG


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7 replies to this topic

#1 vickib

vickib

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Posted 31 July 2005 - 10:52 AM

I hope someone can help me. A few days ago my laptop got a virus - bloodhound.w32.ep. I tried alot of things. I ran Ad-Aware SE with the VX2 Cleaner Plug-in, CCleaner, Spybot, Spyware Blaster, McAfee AVERT Stinger, CWShredder, Kill2me, about:Buster, HSRemove, Bitdefender and RavAntivirus with no luck. Then I ran a squared and it apparently got rid of that virus. But then I got work_attck_v122.2a. I no longer get the yellow triangle telling my I have a virus but I can no longer access the internet either. I am using Earthlink on a cable modem (wireless) and it won't connect.

This is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:10:13 AM, on 7/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msole32.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\PROGRA~1\EzButton\CPLBTS88.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe
C:\Documents and Settings\Ken C\Desktop\a2\a2guard.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\HJT\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [a-squared] "C:\Documents and Settings\Ken C\Desktop\a2\a2guard.exe"
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/commerce/accoun...bles/ie/IDA.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

I hope my computer is not hopelessly fried.

Thanks

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#2 OldTimer

OldTimer

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Posted 01 August 2005 - 11:04 PM

Hi vickib and welcome to the BC malware forum. I don't see alot in the log that is bad. Let's try a different scan.

Download WinPFind.zip and unzip the contents to the C:\ folder.

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locate the c:\winpfind\winpfind.exe file and double-click it to run it. Now click the Start Scan button to begin the scan.

When the scan is complete reboot normally and post the WinPFind.txt file (located in the WinPFind folder) back here so I can review it.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 vickib

vickib
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Posted 02 August 2005 - 09:39 PM

Thanks for your reply. Although, I wish you wouldn't call yourself OldTimer, you're younger than me.

The WinPFind text file is below all this writing.

I can no longer connect to the internet on that computer. So it is difficult to download things so I can get it to work. As a result of the virus I also lost my Quickbooks program.

We recently switched from a Linksys Wireless B Broadband Router to a D-Link Air Plus Extreme G Wireless Router. We only started having problems with viruses, etc...after that. My desktop is now infected and I can't access the internet to download any other virus software.

My Earthlink no longer responds. My computer indicates it is connected to the local network, but whenever I try to log into Earthlink I get a message saying the program is not responding. I don't know if it's an Earthlink problem or a hardware problem. My Network Places says fdt3301 on www.asft.ttu.edu. Never heard of it.

Also, when I try to turn off the computer I get a message saying the Toshiba Pinger is not responding. I don't know if this is a problem or not?

Thanks again.

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

Checking Selected Standard Folders

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...
FSG! 7/28/2005 9:29:54 PM 17273 C:\WINDOWS\popuper.exe

Checking %System% folder...
PEC2 8/29/2002 7:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PEC2 2/14/1997 11:24:14 PM 197171 C:\WINDOWS\SYSTEM32\Dwapilib.tlb
UPX! 7/29/2005 1:46:20 AM 6144 C:\WINDOWS\SYSTEM32\intell32.exe
PECompact2 7/6/2005 9:21:30 PM 1366872 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 7/6/2005 9:21:30 PM 1366872 C:\WINDOWS\SYSTEM32\MRT.exe
FSG! 7/28/2005 9:29:46 PM 7257 C:\WINDOWS\SYSTEM32\msole32.exe
aspack 8/4/2004 2:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
PEC2 11/17/1996 3:00:00 AM 163384 C:\WINDOWS\SYSTEM32\ODBCJET.HLP
FSG! 7/28/2005 9:30:12 PM 4649 C:\WINDOWS\SYSTEM32\ole32vbs.exe
UPX! 5/2/2005 3:52:36 PM 23552 C:\WINDOWS\SYSTEM32\oleext.dll
Umonitor 8/4/2004 2:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
winsync 8/29/2002 7:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
PTech 8/4/2004 12:41:38 AM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys

Checking the Windows folder for system and hidden files within the last 60 days...
7/31/2005 7:45:30 PM 54156 C:\WINDOWS\QTFont.qfn
6/28/2005 10:01:46 AM 0 C:\WINDOWS\inf\oem16.inf
7/31/2005 7:45:48 PM 1009 C:\WINDOWS\system32\vsconfig.xml
8/2/2005 9:16:30 PM 8192 C:\WINDOWS\system32\config\default.LOG
8/2/2005 9:17:12 PM 1024 C:\WINDOWS\system32\config\SAM.LOG
8/2/2005 9:16:46 PM 16384 C:\WINDOWS\system32\config\SECURITY.LOG
8/2/2005 9:17:14 PM 69632 C:\WINDOWS\system32\config\software.LOG
8/2/2005 9:16:54 PM 1024000 C:\WINDOWS\system32\config\system.LOG
7/13/2005 3:01:10 AM 1024 C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT.LOG
6/26/2005 11:34:22 PM 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\d5023e0b-4bec-49eb-9cc5-5b457b07f9e9
6/26/2005 11:34:22 PM 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
8/2/2005 9:15:36 PM 6 C:\WINDOWS\Tasks\SA.DAT

Checking Selected Startup Folders

Checking files in %ALLUSERSPROFILE%\Startup folder...
2/21/2003 6:12:26 PM 1885 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Logitech Desktop Messenger.lnk
2/15/2003 3:22:58 PM 1725 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk

Checking files in %ALLUSERSPROFILE%\Application Data folder...

Checking files in %USERPROFILE%\Startup folder...
9/18/2004 5:22:38 PM 256000 C:\Documents and Settings\Ken C\Start Menu\Programs\Startup\PowerReg Scheduler.exe

Checking files in %USERPROFILE%\Application Data folder...

Checking Selected Registry Keys

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\a2ContMenu
{AB77609F-2178-4E6F-9C4B-44AC179D937A} = C:\DOCUME~1\KENC~1\Desktop\SPYWAR~1\A2FREE~1\A2CONT~1.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2} = C:\Program Files\Norton AntiVirus\NavShExt.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{FE54FA40-D68C-11d2-98FA-00C0F0318AFE}
Real.com = C:\WINDOWS\System32\Shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} = Norton AntiVirus : C:\Program Files\Norton AntiVirus\NavShExt.dll
{C7768536-96F8-4001-B1A2-90EE21279187} = EarthLink Toolbar : C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
ButtonText = Real.com :

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{90C61707-C8F8-43DB-A25C-C1F4B18EE41E}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}
&Discuss = shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E61-B078-11D0-89E4-00C04FC9E26E}
Favorites Band = %SystemRoot%\System32\shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E62-B078-11D0-89E4-00C04FC9E26E}
History Band = %SystemRoot%\System32\shdocvw.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E64-B078-11D0-89E4-00C04FC9E26E}
Explorer Band = %SystemRoot%\System32\shdocvw.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll
{D7F30B62-8269-41AF-9539-B2697FA7D77E} = :
{C7768536-96F8-4001-B1A2-90EE21279187} = EarthLink Toolbar : C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
NvCplDaemon RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
Apoint C:\Program Files\Apoint2K\Apoint.exe
LtMoh C:\Program Files\ltmoh\Ltmoh.exe
CPLBTS88 C:\PROGRA~1\EzButton\CPLBTS88.EXE
CeEKEY C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe

CeEPOWER C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
TPNF C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
ezShieldProtector for Px C:\WINDOWS\System32\ezSP_Px.exe
Pinger c:\toshiba\ivp\ism\pinger.exe /run
NAV Agent C:\PROGRA~1\NORTON~1\navapw32.exe
EM_EXEC C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
MMTray C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
Symantec NetDriver Monitor C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
Zone Labs Client C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
SpySweeper "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
a-squared "C:\Documents and Settings\Ken C\Desktop\a2\a2guard.exe"
E6TaskPanel "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer
NoCDBurning 0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run
winlogon.exe msole32.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


Scan Complete
WinPFind v1.2.8 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 8/2/2005 9:27:42 PM

#4 OldTimer

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Posted 03 August 2005 - 08:57 AM

Hi vickib. Compred to most of the 'kids' in here today I am an 'OldTimer' :thumbsup:. Regarding the WinPFind scan, it looks like there is a variation of smitfraud in there so let's clean that up. Please print these directions and then proceed with the following steps in order. If youcannot download directly to the affected computer then download to a different one on your network and copy the files from that machine to the affected one.

Step #1

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Step #2

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Step #3

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Step #4

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #5

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - Startup: PowerReg Scheduler.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #6

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Step #7

Open Ad-aware and do a full scan. Remove all it finds.

Step #8

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

Step #9

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Step #10

Reboot back into Windows.

Go to Panda ActiveScan do a full system scan. Make sure the autoclean box is checked!

Save the scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log by using Add Reply.

Let us know if any problems persist.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 vickib

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Posted 03 August 2005 - 08:13 PM

Hi OldTimer:

Here are the logs after doing the steps noted above. I still can't access the internet, but it may not be related to the virus. Since I can't access the internet on that computer I could not run the Panda Active Scan.


Also, I didn't delete anything suggested by the Ewido Scan, I wasn't sure what this stuff was. So if I need to delete them please let me know.

None of the items noted as favorites in the SmitRem log file are really favorites. How can I delete them?

THANK YOU SO MUCH FOR YOUR HELP!!!!

Logfile of HijackThis v1.99.1
Scan saved at 5:20:09 PM, on 8/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HJT\Hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\elnIE.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CPLBTS88] C:\PROGRA~1\EzButton\CPLBTS88.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\EarthLink TotalAccess\Spyware Blocker\SpywareBlocker.exe" /0
O4 - HKCU\..\Run: [a-squared] "C:\Documents and Settings\Ken C\Desktop\a2\a2guard.exe"
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kav...can_unicode.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/commerce/accoun...bles/ie/IDA.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe







---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:19:57 PM, 8/3/2005
+ Report-Checksum: 88909661

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Ignored
HKLM\SOFTWARE\Classes\CLSID\{8DA5457F-A8AA-4CCF-A842-70E6FD274094} -> Spyware.HuntBar : Ignored
HKU\S-1-5-21-1017478997-951497468-774781047-1005\Software\Microsoft\Internet Explorer\Explorer Bars\{90C61707-C8F8-43DB-A25C-C1F4B18EE41E} -> Spyware.CometCursor : Ignored
C:\Documents and Settings\Ken C\Application Data\Earthlink\6.0\kenbrog8596@earthlink.net\Cookies\ken c@edge.ru4[1].txt -> Spyware.Cookie.Ru4 : Ignored
C:\Documents and Settings\Ken C\Application Data\Earthlink\6.0\kenbrog8596@earthlink.net\Cookies\ken c@sales.liveperson[2].txt -> Spyware.Cookie.Liveperson : Ignored
C:\Documents and Settings\Ken C\Application Data\Earthlink\6.0\kenbrog8596@earthlink.net\Cookies\ken c@www.myaffiliateprogram[1].txt -> Spyware.Cookie.Myaffiliateprogram : Ignored


::Report End







smitRem log file
version 2.3

by noahdfear

The current date is: Wed 08/03/2005
The current time is: 17:24:02.71

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ShudderLTD key present! Running LTDFix!

ShudderLTD key was successfully removed! :thumbsup:


Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~

quick launch PSGuard spyware remover.lnk


~~~ Favorites ~~~

cars
sexual life
shopping
Online Gambling folder


~~~ system32 folder ~~~

intell32.exe
oleext.dll
ole32vbs.exe
msole32.exe
hp***.tmp
hhk.dll
logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~

sites.ini
popuper.exe


~~~ Drive root ~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

CLEAN! :flowers:

#6 OldTimer

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Posted 03 August 2005 - 10:09 PM

Hi vickib. Yes, all of the items found by ewido can be removed. They are just cookies and a couple of registry entries.

According to the smitrem log, the favorites installed by smitfraud were removed. If there are additional favorites that are not wanted then go ahead and delete them.

We have 1 item to fix yet so let's do that.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

ok. Now how about the internet connection. What happens when you attempt to connect? Is the machine on dial-up or broadband (cable or DSL)? Are there any error messages? Have you spoken to your ISP regarding not being able to connect?

Let me know and we'll go from there.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 vickib

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Posted 04 August 2005 - 09:03 AM

Hi OldTimer

I deleted those six items identified by EWIDO. That line was already gone when I ran Hijack This again.

When I try to connect the Sign-In box for Earthlink comes up, I click on Connect but then nothing happens. When I get tired of waiting I click the x to close the window and a box comes up saying Task Panel is not responding. Then a Microsoft box comes up trying to send an error report, when it gets to "Connecting to Server" it just sits there.

I can look at the status window for the connection and packets are being sent and received, a lot more received than sent. The Earthlink guy we talked to said this meant we had a connection. But he couldn't figure out why we couldn't connect.

When I click on Internet Explorer the "frame" of the window comes up (says Microsoft Internet Explorer at the top) but the window never populates. Once it came up and said the page could not be displayed but usually it is just blank.

The laptop is wireless, but I have tried plugging it directly in the cable modem box and still nothing happens.

The Earthlink guy suggested we go to BestBuy and get an Earthlink CD and try to re-install the program. I will do that today.

Thanks again for all your help. As soon as I can get on-line I will run the Panda virus program.

#8 OldTimer

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Posted 04 August 2005 - 10:29 AM

Hi vickib. Yes, it sounds like it's an issue withthe Earthlink software. I would continue working with Earthlink on that problem.

Cheers.

OT
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