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Malware removal request


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#1 slappyjack

slappyjack

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Posted 19 October 2009 - 12:18 AM

Whenever I start an application I get the message: "This application has failed to start because netrarwcq.dll was not found. Reinstalling the application may fix this problem."


DDS (Ver_09-10-13.01) - NTFSx86
Run by Administrator at 23:55:45.09 on Sun 10/18/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.247 [GMT -5:00]

AV: avast! antivirus 4.8.1351 [VPS 091018-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINNT\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dantz\Client\Remotsvc.exe
C:\Program Files\Dantz\Client\retroclient.exe
C:\Program Files\Laplink Everywhere\ServerProxyService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINNT\system32\WFXSVC.EXE
C:\Program Files\Laplink\winShadow\shwSrvc.exe
C:\WINNT\Explorer.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb06.exe
C:\WINNT\system32\wfxsnt40.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINNT\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Uniblue\RegistryBooster 2010\registrybooster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\MLW038IG\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.excite.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\winnt\system32\userinit.exe,userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\winnt\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DriverUpdaterPro] c:\program files\ixi tools\driver updater pro\DriverUpdaterPro.exe -t
uRun: [RegistryCleanerPro] c:\program files\ixi tools\registry cleaner pro\RegistryCleanerPro.exe -t
uRun: [ares] "c:\program files\ares\Ares.exe" -h
uRun: [DriverCure] c:\program files\paretologic\drivercure\DriverCure.exe -scan
uRunOnce: [UniblueRegistryBooster] "c:\program files\uniblue\registrybooster 2010\launcher.exe" delay 20000
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HPDJ Taskbar Utility] c:\winnt\system32\spool\drivers\w32x86\3\hpztsb06.exe
mRun: [LapLink Server Proxy] "c:\progra~1\laplin~1\WProxy.exe" -l
mRun: [NeroFilterCheck] c:\winnt\system32\NeroCheck.exe
mRun: [WinFaxAppPortStarter] wfxsnt40.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [EPSON Stylus Photo RX500] c:\winnt\system32\spool\drivers\w32x86\3\E_S4I2K1.EXE /P24 "EPSON Stylus Photo RX500" /O6 "USB001" /M "Stylus Photo RX500"
mRun: [EPSON Stylus Photo RX500 [LapLink]] c:\winnt\system32\spool\drivers\w32x86\3\E_S4I2K1.EXE /P34 "EPSON Stylus Photo RX500 [LapLink]" /O3 "TSI" /M "Stylus Photo RX500"
mRun: [EPSON on Photo (from [LapLink])] c:\winnt\system32\spool\drivers\w32x86\3\E_S4I2K1.EXE /P31 "EPSON on Photo (from [LapLink])" /O5 "TS001" /M "Stylus Photo RX500"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Bxenu] rundll32.exe "c:\winnt\Alihiyetasoyuy.dll",e
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
dRunOnce: [^SetupICWDesktop] c:\program files\internet explorer\connection wizard\icwconn1.exe /desktop
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Open with Scansoft PDF Converter 3.0 - c:\program files\scansoft\pdf professional 3.0\IEShellExt.dll /100
IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\winnt\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\winnt\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134735991156
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1129563006140
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {7BC974EF-A718-4A17-B77E-4C8DBC327AFA} - hxxp://www.voloper.com/sce/editor.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38199.7339467593
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://pinpoint.webex.com/client/v_mywebex/webex/ieatgpc.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxsrvc.dll
Notify: Winlogon - winmm64.dll
Notify: WRNotifier - WRLogonNTF.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\winnt\system32\WPDShServiceObj.dll
SSODL: WinCheck - {EAD8F454-EC03-4B47-A5B7-6534DA513FA5} - winmm64.dll
SEH: WinFax PRO IShellExecuteHook: {a213b520-c6c2-11d0-af9d-008029e1027e} - c:\program files\symantec\winfax\WfxSeh32.Dll
LSA: Notification Packages = scecli monempe.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\npgwj30u.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.excite.com/
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\npgwj30u.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {BD17F251-D914-4CC0-8E46-EAA0766DC8AD} - c:\documents and settings\administrator\local settings\application data\{BD17F251-D914-4CC0-8E46-EAA0766DC8AD}
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\winnt\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 SSI;SSI;c:\winnt\system32\drivers\ssi.sys [2005-12-15 78336]
R1 aswSP;avast! Self Protection;c:\winnt\system32\drivers\aswSP.sys [2008-4-1 114768]
R2 aswFsBlk;aswFsBlk;c:\winnt\system32\drivers\aswFsBlk.sys [2008-4-1 20560]
R2 Retrospect Client;Retrospect Client;c:\program files\dantz\client\RemotSvc.exe [2005-10-18 53248]
R2 ServerProxyService;ServerProxyService;c:\program files\laplink everywhere\ServerProxyService.exe [2005-8-26 131072]
R2 SpPortEx;Samsung Port Exclusion;c:\winnt\system32\drivers\SpPortEx.sys [2004-10-5 7168]
R2 winShadow;winShadow;c:\program files\laplink\winshadow\shwSrvc.exe [2005-8-26 274432]
R3 shwMirror;shwMirror;c:\winnt\system32\drivers\shwMirror.sys [2007-2-15 3584]
S0 ROFF;ROFF;c:\winnt\system32\drivers\roff.sys [2003-6-9 42455]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-2-15 29744]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2009-9-28 120232]
S3 usbhub20;USB 2.0 Root Hub Support;c:\winnt\system32\drivers\usbhub20.sys [2004-8-1 49776]

=============== Created Last 30 ================

2009-10-18 20:41 <DIR> --d----- c:\program files\Uniblue
2009-10-18 20:41 <DIR> --d----- c:\docume~1\alluse~1\applic~1\DriverScanner
2009-10-18 20:40 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{66E2F539-12B6-4870-A500-7689CDE75C5E}
2009-10-12 00:57 <DIR> --dsh--- C:\found.000

==================== Find3M ====================

2009-09-23 16:07 110,592 a------- c:\winnt\system32\imm32.dll
2009-09-11 09:18 136,192 a------- c:\winnt\system32\msv1_0.dll
2009-09-04 16:03 58,880 a------- c:\winnt\system32\msasn1.dll
2009-08-29 02:36 832,512 a------- c:\winnt\system32\wininet.dll
2009-08-29 02:36 78,336 a------- c:\winnt\system32\ieencode.dll
2009-08-29 02:36 17,408 -------- c:\winnt\system32\corpol.dll
2009-08-26 12:04 57,856 a------- c:\winnt\system32\winmm64.dll
2009-08-26 03:00 247,326 a------- c:\winnt\system32\strmdll.dll
2009-08-05 04:01 204,800 a------- c:\winnt\system32\mswebdvd.dll
2009-08-04 10:13 2,145,280 a------- c:\winnt\system32\ntoskrnl.exe
2009-08-04 09:20 2,023,936 a------- c:\winnt\system32\ntkrnlpa.exe
2004-08-01 01:47 21,952 a---h--- c:\program files\folder.htt
2004-08-01 01:47 271 ---sh--- c:\program files\desktop.ini
2008-09-12 15:30 32,768 a--sh--- c:\winnt\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091220080913\index.dat

============= FINISH: 23:59:14.52 ===============
Attached File  Attach.txt   18.59KB   16 downloadsAttached File  ark.txt   34.81KB   14 downloads

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#2 Elise

Elise

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  • Malware Study Hall Admin
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Posted 30 October 2009 - 04:29 AM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log
  • RootRepeal log


Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay
.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 04 November 2009 - 11:57 AM

Due to lack of feedback this topic is now closed.

If you are the original topic starter and you need this topic to be re-opened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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