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Security Tool Removal - It came back!!


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11 replies to this topic

#1 CindyT

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Posted 18 October 2009 - 12:00 PM

I used the removal instructions for Security Tool last night and it worked awesome!
I turned on my computer today and it was back.
Did the steps again and it seems to be gone.
Any suggestions on where its coming from or if it never was removed completely?
Appreciate any help!!
Thank you!!
CindyT

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#2 garmanma

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Posted 18 October 2009 - 01:51 PM

You probably didn't get rid of it all

Do you still have mbam installed?
Update mbam and run a FULL scan
Please post the results
===================================

Then run


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

Edited by garmanma, 18 October 2009 - 01:52 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 CindyT

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Posted 18 October 2009 - 04:31 PM

These are the results:
Files Infected:
C:\Documents and Settings\Cindy\Application Data\acccore\kernell32.dll (Trojan.Agent) -> No action taken.
C:\Program Files\MSN Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.

#4 CindyT

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Posted 18 October 2009 - 05:13 PM

Report for Root Repeal:
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/18 17:46
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xED4AF000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7AFD000 Size: 8192 File Visible: No Signed: -
Status: -

Name: mchInjDrv.sys
Image Path: C:\WINDOWS\system32\Drivers\mchInjDrv.sys
Address: 0xF7B53000 Size: 2560 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEBB66000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x86bf9520

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x86b4a528

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x86c3aa40

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x86a85368

#: 041 Function Name: NtCreateKey
Status: Hooked by "PCTCore.sys" at address 0xf7463d72

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x86b88b88

#: 047 Function Name: NtCreateProcess
Status: Hooked by "PCTCore.sys" at address 0xf74449a6

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "PCTCore.sys" at address 0xf7444b98

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x86c29fc0

#: 063 Function Name: NtDeleteKey
Status: Hooked by "PCTCore.sys" at address 0xf7464568

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "PCTCore.sys" at address 0xf7464820

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x86b21ae8

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x86b8cd68

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x86b45520

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x86c12df8

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x86ba21e8

#: 119 Function Name: NtOpenKey
Status: Hooked by "PCTCore.sys" at address 0xf7462a80

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x86b21978

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x86b220a8

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "<unknown>" at address 0x86c8c5e0

#: 192 Function Name: NtRenameKey
Status: Hooked by "PCTCore.sys" at address 0xf7464c8a

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x86b20f18

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x86b223b0

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x86b21df0

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x86b22528

#: 247 Function Name: NtSetValueKey
Status: Hooked by "PCTCore.sys" at address 0xf7464036

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x86bb8c90

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x86b4c248

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "PCTCore.sys" at address 0xf7444656

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x86b226a0

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x86b21c70

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x86c36608

==EOF==

#5 garmanma

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Posted 18 October 2009 - 07:26 PM

Now that you were successful in creating a Root Repeal log you need to post it in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that this log was all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 CindyT

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Posted 18 October 2009 - 10:02 PM

Thank you for all of your help!!
It is much appreciated! :thumbsup:
I sent it, now it is a wait and see!!
Thanks again!!!
CindyT

#7 CindyT

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Posted 19 October 2009 - 01:17 PM

Another situation has come up..........
My Symantec Antivirus has twice now scanned about 50 or more emails being sent out by my computer!
I am not sending them!!
I took a screen shot of it but not aware how to show you.
Any suggestions?
The Security Tool came up again today when I turned on the computer.
Got rid of it again, it only appears.
Please and Thank you!!
CindyT

#8 paulrw2

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Posted 19 October 2009 - 02:00 PM

I just had a big problem with Security Tool on Friday. What a hassle removing it, I think. Can anyone make suggestions to check that it has been removed?


Paul W.

#9 garmanma

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Posted 19 October 2009 - 08:22 PM

@ CindyT See if this tutorial will slow it down
http://www.bleepingcomputer.com/virus-remo...dows-police-pro

@ Paul W Please start your own topic instead of hijacking this one. It will be less confusing for everyone
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 CindyT

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Posted 19 October 2009 - 10:14 PM

I don't have this Windows Police Pro pop up.
Could it be hidden in here?
I was told to uninstall my Symantec as it is a little older and d/l McAfee, does this sound right?
I just had enough spell of spam emails that Symantec scanned, about 50 of them this time!!
This is driving me crazy!!
Thank you for help!
CindyT

#11 garmanma

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Posted 20 October 2009 - 06:01 PM

Could it be hidden in here?

Yes, once a rootkit sinks it's hooks it is nearly impossible to get rid of. That's why you need to wait for the HJT team

I was told to uninstall my Symantec as it is a little older

As long as the updates are current, you should be fine. Personally I don;t care for it or Mcafee or Norton
We recommend free alternatives in this forum:
http://www.bleepingcomputer.com/forums/topic3616.html
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 Orange Blossom

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Posted 20 October 2009 - 10:34 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/265365/security-tool-removal-it-came-back/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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