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Need help please!


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6 replies to this topic

#1 ricshack

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Posted 30 July 2005 - 11:35 PM

Can someone please help me with this? Thanks!


Logfile of HijackThis v1.99.1
Scan saved at 10:30:45 PM, on 7/30/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\TCUN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\EASYZIP\EZIP.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = www.cnn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.cnn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CableONE.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.;;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YT.DLL
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\olqjnj.exe reg_run
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: tcun.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cableone.net
O16 - DPF: Yahoo! Pinochle - http://download.games.yahoo.com/games/clients/y/ut2_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldwinner.com/games/v44/bl...x/blockwerx.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at1_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v45/wordmojo/wordmojo.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_...outLauncher.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409

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#2 OldTimer

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Posted 31 July 2005 - 01:53 AM

Hi ricshack. I will be reviewing your log and responding back to you tomorrow.

OT
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#3 OldTimer

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Posted 31 July 2005 - 08:46 AM

Hi ricshack and welcome to the BC malware forum. I'd like to run a different scanner and see if it shows us some things that might not show up in the HijackThis log.

Download WinPFind.zip and unzip the contents to the C:\ folder.

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Locate the c:\winpfind\winpfind.exe file and double-click it to run it. Now click the Start Scan button to begin the scan.

When the scan is complete reboot normally and post the WinPFind.txt file (located in the WinPFind folder) back here so I can review it.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#4 ricshack

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Posted 31 July 2005 - 12:26 PM

Thanks OT. Here is the WinPFind results.

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...

Checking %WinDir% folder...

Checking %System% folder...

Checking %System%\Drivers folder and sub-folders...

Checking the Windows folder for system and hidden files within the last 60 days...
7/24/05 10:45:48 AM 409632 C:\WINDOWS\HWINFO.DAT
7/31/05 11:10:06 AM 954400 C:\WINDOWS\USER.DAT
7/31/05 10:41:42 AM 37017 C:\WINDOWS\ttfCache
7/31/05 10:50:42 AM 550288 C:\WINDOWS\ShellIconCache
7/31/05 10:52:20 AM 7295008 C:\WINDOWS\SYSTEM.DAT
7/23/05 8:54:56 AM 8628 C:\WINDOWS\SYSTEM\hpfuih06.GID
7/5/05 1:41:26 PM 4096 C:\WINDOWS\All Users\DRM\drmv2.sst
7/17/05 9:18:36 AM 8 C:\WINDOWS\TEMP\sysawqd.dat
7/25/05 5:02:52 PM 67 C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\desktop.ini
7/30/05 8:06:04 AM 67 C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\KSKQ2E6J\desktop.ini
7/30/05 8:06:12 AM 67 C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\G163WHUZ\desktop.ini
7/30/05 8:07:04 AM 67 C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\2JGZ85AJ\desktop.ini
7/30/05 8:07:06 AM 67 C:\WINDOWS\TEMP\Temporary Internet Files\Content.IE5\0QC5LWR5\desktop.ini
7/19/05 8:36:54 PM 113 C:\WINDOWS\TEMP\History\History.IE5\desktop.ini
7/17/05 10:54:42 AM 51641 C:\WINDOWS\Application Data\ptads.bin
7/31/05 10:43:04 AM 1422 C:\WINDOWS\Application Data\Microsoft\Internet Explorer\Desktop.htt
7/23/05 8:37:52 AM 306 C:\WINDOWS\Application Data\Microsoft\Office\Recent\index.dat
6/10/05 5:17:56 PM 72 C:\WINDOWS\Application Data\STOPzilla!\.DEFAULT.pdb
7/30/05 8:16:52 AM 52 C:\WINDOWS\Application Data\CyberScrub\Privacy Suite\CONFIG\SHELLPAR
7/30/05 8:05:18 AM 67 C:\WINDOWS\Temporary Internet Files\desktop.ini
7/31/05 10:32:44 AM 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\desktop.ini
7/31/05 10:33:06 AM 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\QR61E3SF\desktop.ini
7/31/05 10:33:08 AM 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\KHQP4POF\desktop.ini
7/31/05 10:33:08 AM 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\15LCXZ2J\desktop.ini
7/31/05 10:33:10 AM 67 C:\WINDOWS\Temporary Internet Files\Content.IE5\KLAN0D23\desktop.ini
7/16/05 9:40:22 AM 113 C:\WINDOWS\History\desktop.ini
7/16/05 9:40:22 AM 113 C:\WINDOWS\History\History.IE5\desktop.ini
7/17/05 11:19:00 AM 6 C:\WINDOWS\Tasks\SA.DAT

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...

Checking files in %ALLUSERSPROFILE%\Application Data folder...

Checking files in %USERPROFILE%\Startup folder...
4/3/05 9:18:00 AM 544 C:\WINDOWS\Start Menu\Programs\StartUp\Microsoft Office.lnk

Checking files in %USERPROFILE%\Application Data folder...
5/21/05 8:14:14 AM 7578 C:\WINDOWS\Application Data\dw.log
12/6/04 11:35:00 AM 784 C:\WINDOWS\Application Data\mpauth.dat
7/31/05 8:34:42 AM 12358 C:\WINDOWS\Application Data\PFP100JCM.{PB
7/31/05 8:34:42 AM 61678 C:\WINDOWS\Application Data\PFP100JPR.{PB

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform
isp 1706 = IEAKCable One, Inc.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved
{81559C35-8464-49F7-BB0E-07A383BEF910} = C:\PROGRAM FILES\SPYWAREGUARD\SPYWAREGUARD.DLL

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Yahoo! Mail
{5464D816-CF16-4784-B9F3-75C0DB52B499} = C:\PROGRAM FILES\YAHOO!\COMMON\YMMAPI.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG Shell Extension
{1E2CDF40-419B-11D2-A5A1-002018648BA7} =
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\EasyZip
{d03d3e68-0c44-3d45-b15f-bcfd8a8b4c7e} = C:\PROGRAM FILES\EASYZIP\EZSHLEXT.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\avast
{472083B0-C522-11CF-8763-00608CC02F24} = C:\Program Files\Alwil Software\Avast4\ashShell.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\AVG Shell Extension
{1E2CDF40-419B-11D2-A5A1-002018648BA7} =
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\EasyZip
{d03d3e68-0c44-3d45-b15f-bcfd8a8b4c7e} = C:\PROGRAM FILES\EASYZIP\EZSHLEXT.DLL
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\avast
{472083B0-C522-11CF-8763-00608CC02F24} = C:\Program Files\Alwil Software\Avast4\ashShell.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TaskMonitor C:\WINDOWS\taskmon.exe
SystemTray SysTray.Exe
avast! Web Scanner C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
ashMaiSv C:\PROGRA~1\ALWILS~1\AVAST4\ashmaisv.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
McAfee.InstantUpdate.Monitor "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Network
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoActiveDesktopChanges 0
DisableLocalMachineRun 0

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun •
CDRAutoRun
NoActiveDesktopChanges 0
DisableLocalUserRun 0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run
NVSMAS C:\WINDOWS\SYSTEM\NVSMAS.exe
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Network
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
DisableRegistryTools 0
DisableTaskMgr 0
NoDispAppearancePage 0
NoDispBackgroundPage 0
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
<<< WARNING! - NOT A VALID WIN98*Grinler KEY! >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
UserInit = C:\WINDOWS\SYSTEM\userinit.exe
Shell = Explorer.exe
System =
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify

<<< WARNING! - NOT A VALID WIN98*Grinler KEY! >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = C:\WINDOWS\SYSTEM\WEBCHECK.DLL

<<< WARNING! - NOT A VALID WIN98*Grinler KEY! >>>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_DLLs

»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.2.5 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 7/31/05 11:11:53 AM

#5 OldTimer

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Posted 31 July 2005 - 04:37 PM

Hi ricshack. Ok, let's fix this up. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Launch Notepad, and copy/paste the text in the quotebox below into the new document. Save it to your desktop as regfix.reg :

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run]
"NVSMAS"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]


Locate regfix.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.

Restart your computer in Safe Mode as described in the next step.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\olqjnj.exe reg_run
O4 - Startup: tcun.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\TEMP\sysawqd.dat
C:\WINDOWS\Application Data\ptads.bin
C:\WINDOWS\SYSTEM\NVSMAS.exe
C:\WINDOWS\olqjnj.exe

Now perform a search for these files and delete all instances.tcun.exe
Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#6 ricshack

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Posted 01 August 2005 - 06:46 PM

Thanks for your time and efforts, OT.

First, a little history on this puter. It was given to my granddaughter who lives with us from her uncle, and it was given to him by a friend who ownes a local company when they up-graded to a newer system. I have no idea what abuse it might have suffered, nor did it come with any backups for software or any rescue disks. Having said this, here is what i was able to accomplish using your instructions, and what I wasn't able to do.

I was able to download CCleaner and load it onto the desktop.

I did copy and paste the text in the quotebox and save it to my disktop, however, when I tried to merge it with the Registry, I got the following pop-up message:

"Cannot import C:\MYDOCU~1REGFIX.REG. The specified file is not a registry script. You can import only registry files."

I was able to scan with HijackThis and delete the following:

R1-HKCU\software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1-HKCU\software\Microsoft\Internet Explorer\Main,Search Page http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

However, neither of the other two were in the most recent log, although looking back at previous logs, they were present. Your guess is as good as mine????

Now to a more serious (system?) problem:

The Tools menu is missing from My Computer, and without the proper software backup disks I'm not sure how I will restore it, (or the uninstall feature which is also missing), to the Windows98 Operating System. I suppose that's another issue which I'll have to delve into later.

I was able to locate C:\WINDOWS\TEMP\sysawqd.dat and C:\WINDOWS\Application Data\ptads.bin with the Find feature and delete them, but not the other two items, nor tcun.exe, which I had seen scattered all over my files, (startup, program, etc.).

I was able to run CCleaner successfully.

But, I wasn't able to complete Step #6 because I do not know how to do an on-line scan or what to do it with????

I was able to configure and use AdAware SE and found nothing.

So here is my latest HJT log, and I apologize for being such a novice.

Logfile of HijackThis v1.99.1
Scan saved at 4:53:35 PM, on 8/1/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\EASYZIP\EZIP.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = www.cnn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = www.cnn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CableONE.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.;;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YT.DLL
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.cableone.net
O16 - DPF: Yahoo! Pinochle - http://download.games.yahoo.com/games/clients/y/ut2_x.cab
O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/.../ymmapi_416.dll
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) - http://mirror.worldwinner.com/games/v44/bl...x/blockwerx.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popc...aploader_v6.cab
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at1_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst4_x.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) - http://www.worldwinner.com/games/v45/wordmojo/wordmojo.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.games.yahoo.com/games/web_...outLauncher.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409

P.S., If you can refer me to someone to help with my Windows98 problems, I would sure appreciate it!

Ricshack

#7 OldTimer

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Posted 01 August 2005 - 08:06 PM

Hi ricshack. Well the log is clean. Good job! Now let's look at the rest of the problems.

Not being able to merge the registry file might be an indication of a corrupt or missing regedit.exe. Try this: look for this folder in the c:\windows or c:\windows\system folder and double-click on it. See if it starts up. If so, then from the menu choose Registry>Import Registry File and try to import the regfix.reg file that way.

When you say the 'Tools menu' is missing from My Computer I am not sure what you mean. There is no Tools menu in the My Computer display for Windows 98. It is only available when you are using Explorer and is used for mapping and unmapping network drives.

To perform the online scans, click on the various links and follow the directions on that site for performing an anti-virus scan. The different sites are not laid out exactly the same but you can just follow the prompts. Each requires an ActiveX control to be downloaded to the computer and then you can choose what you want to scan. Select the hard drive or 'My Computer', whatever option is available.

It appears that both McAfee and Avast are installed on this machine but neither one is currently running. Unless there is a current subscription for McAfee (it must be renewed each year) I would suggest uninstalling the McAfee and then reinstalling the Avast to make sure that it is operating. Update it and then perform a complete system scan. There is a link to download Avast in the information below.

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
  • Open My Computer.
  • Select the View menu and click Folder Options.
  • Select the View tab.
  • In the Hidden files section unselect Show all files.
  • Click OK.
Now that you are clean, to help protect your computer in the future I recommend the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should definitely have a good antivirus to stop infections before they can start and spread. Here are 3 free anti-virus programs that are available for personal use (I use each of these on various machines and they are all good):You should also have a good firewall for blocking unwanted access to and from your computer. These also are free for personal use:It is best to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit Microsoft Windows Update monthly. Microsoft puts out new updates on the 2nd Tuesday of every month so be sure to check regularly.

And to keep your system clean be aware of what emails you open, what websites you visit, and update and run these free malware scanners once a week:To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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