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infected with virus that shuts down antivirus software!


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#1 orazner

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Posted 17 October 2009 - 04:57 PM

I became infected with a virus that I haven't been able to get rid of, it shuts down malwarebytes and prevents it from running again, also online virus scanners are shut down. I noticed a,b,c.exe it also installed a bogus virus scanner, which I forgot the name of, that I uninstalled. also my computer has a version of xp, called "ultimate edition" which for some reason cannot connect to the internet in safe mode.

how can I get rid of this virus? thank you very much for any help.

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#2 orazner

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Posted 17 October 2009 - 05:12 PM

I also have msa.exe

#3 orazner

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Posted 19 October 2009 - 04:15 PM

hi, just keeping this topic alive... Im still infected so any advice, or help would be great. thanks again in advance.

#4 orazner

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Posted 20 October 2009 - 04:09 PM

anyone?!!

#5 garmanma

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Posted 21 October 2009 - 08:31 PM

:trumpet:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

Also try: right-click on rootrepeal.exe and rename it to tatertot.scr

===========================

:flowers:

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.

Edited by garmanma, 21 October 2009 - 08:32 PM.

Mark
Posted Image
why won't my laptop work?

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