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Malware: resistant to McAfee; blocks malwarebytes, disables task manager


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2 replies to this topic

#1 richiXcore

richiXcore

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Posted 17 October 2009 - 04:00 PM

Untill I get a laptop of my own, I'm using my great aunt's netbook (Eee netbook which uses Windows XP) since I just moved out to a dorm to attend the new college I'm at right now. I wanted to use my roomates printer, and since the netbook doesn't have a CD drive, I decided to try and find the software online so I could use it without installing the disk. Bad idea.

A few hours after installing the program (which did nothing but freeze up, but I had to run to class, so I didn't have time to worry about it), the computor restarted itself, and all of a sudden, there were these two new icons on the taskbar; a red circle with a white x in the middle. Whenever they popped up, they said something about how I have spyware, and that I had to download something for it. I ran Mcafee, and it said that the system was clean, but after the scan, after I clicked on one of the new icons, mcafee came up, and told me that it was a trogan and that it was deleted. I was kind of confused, but I disabled the alerts on the taskbar for the new icons, and I didn't think about it further.

Today (two days later), however everything has been acting strange. Popups have been coming up saying that a certain website needs a new font thing installed, and everything from aol and google had a pop up ad where there weren't any before. Also, when i used a search engine, I'd get an add instead of the link that I clicked on. Mcafee freaked out, and after a scan, it told me to restart the computor to get rid of a trojan. When I did, the desktop had changed into a black box with a warning that I shouldn't use the computor until a scan has been finished. I searched abit online and found a "free malware scanner" which turned out to be a malware itself. I did some more online snooping, and I heard that malwarebytes would help, but when I downloaded it, it told me that it couldn't fine Mbam.exe. One of the tutorials on the forum there told me to use process explorer, but I couldn't find the infected files, so I didn't touch anything. I wrote down some of the recurring problems that Mcafee kept on trying to get rid of:

C:\WINDOWS\SYSTEM32\CRITICAL_WARNING.HTML
C:\APPLICATION DATA\SVCST.EXE
C:\SVHKAPW.EXE

Here is the DDS report. Thanks in advance!


DDS (Ver_09-10-13.01) - NTFSx86
Run by Janet at 13:11:11.07 on Sat 10/17/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.221 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\AOL\1251440142\ee\AOLSoftware.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\winupdate.exe
C:\Program Files\ASUS\Eee Docking\Eee Docking.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Windows Live\Toolbar\wltuser.exe
c:\program files\aol toolbar\AolTbServer.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Janet\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://aol.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eee Docking] c:\program files\asus\eee docking\Eee Docking.exe
uRun: [Window Washer] c:\program files\webroot\washer\wwDisp.exe
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
uRun: [mserv] c:\documents and settings\janet\application data\svcst.exe
uRun: [svchost] c:\documents and settings\janet\application data\svcst.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SynAsusAcpi] c:\program files\synaptics\syntp\SynAsusAcpi.exe
mRun: [HostManager] c:\program files\common files\aol\1251440142\ee\AOLSoftware.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [winupdate.exe] c:\windows\system32\winupdate.exe
mRun: [gimawuhuy] Rundll32.exe "c:\windows\system32\zebekeli.dll",a
StartupFolder: c:\docume~1\janet\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\janet\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\janet\startm~1\programs\startup\vzacce~1.lnk - c:\program files\verizon wireless\vzaccess manager\VZAccess Manager.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
uPolicies-system: DisableTaskMgr = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: puzufewa.dll c:\windows\system32\zebekeli.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: bepulizah - {0b017efb-50b4-4d03-bbdb-cf5d323debb7} - c:\windows\system32\zebekeli.dll
STS: mujuzedij: {0b017efb-50b4-4d03-bbdb-cf5d323debb7} - c:\windows\system32\zebekeli.dll
LSA: Notification Packages = scecli kohumoki.dll

============= SERVICES / DRIVERS ===============

R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-5-5 55152]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R2 wwEngineSvc;Window Washer Engine;c:\program files\webroot\washer\WasherSvc.exe [2009-10-8 598856]
R3 AsusACPI;ASUS ACPI Driver;c:\windows\system32\drivers\ASUSACPI.SYS [2009-5-5 10752]
R3 uvclf;uvclf;c:\windows\system32\drivers\uvclf.sys [2009-3-16 39040]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-5-5 1684736]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2009-4-27 38912]
S3 PTDUBus;PANTECH UM175 Composite Device Driver ;c:\windows\system32\drivers\PTDUBus.sys [2009-8-27 33024]
S3 PTDUMdm;PANTECH UM175 Drivers;c:\windows\system32\drivers\PTDUMdm.sys [2009-8-27 41344]
S3 PTDUVsp;PANTECH UM175 Diagnostic Port;c:\windows\system32\drivers\PTDUVsp.sys [2009-8-27 39936]
S3 PTDUWWAN;PANTECH UM175 WWAN Driver;c:\windows\system32\drivers\PTDUWWAN.sys [2009-8-27 59904]
S3 SRS_PremiumSound_Service;SRS Labs Premium Sound;c:\windows\system32\drivers\SRS_PremiumSound_i386.sys [2009-5-5 232872]

=============== Created Last 30 ================

2009-10-17 12:14 831 a------- c:\windows\system32\critical_warning.html
2009-10-16 20:28 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-16 20:28 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-16 20:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-16 20:28 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-10-16 17:57 64 a------- c:\windows\wininit.ini
2009-10-15 00:37 0 a------- c:\windows\system32\AVR09.exe
2009-10-15 00:37 0 a------- c:\windows\system32\winhelper.dll
2009-10-15 00:33 24,064 a------- c:\windows\system32\winupdate.exe
2009-10-15 00:33 52,224 a------- C:\nmihj.exe
2009-10-15 00:33 243,200 a------- C:\tfdp.exe
2009-10-15 00:33 24,064 a------- C:\jboy.exe
2009-10-14 12:31 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-10-14 12:31 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-10-14 12:29 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{66E2F539-12B6-4870-A500-7689CDE75C5E}
2009-10-14 12:27 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-10-14 12:27 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-10-12 22:34 <DIR> --d----- c:\program files\Ask.com
2009-10-12 22:33 <DIR> --d----- c:\program files\uTorrent
2009-10-12 22:33 <DIR> --d----- c:\docume~1\janet\applic~1\uTorrent
2009-10-09 22:45 <DIR> --d----- c:\documents and settings\janet\Incomplete
2009-10-09 02:18 <DIR> --d----- c:\windows\ie8updates
2009-10-08 17:38 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-10-08 17:38 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-10-08 02:42 <DIR> --d----- c:\docume~1\janet\applic~1\Webroot
2009-10-08 02:42 <DIR> --d----- c:\program files\Webroot
2009-10-08 02:42 <DIR> --d----- c:\program files\common files\Webroot Shared
2009-10-08 02:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Webroot
2009-10-08 02:42 196,424 a------- c:\windows\Unwash6.exe
2009-10-08 02:30 <DIR> --d----- c:\program files\Free Internet Window Washer
2009-10-07 22:31 <DIR> --dsh--- c:\documents and settings\janet\IECompatCache
2009-10-07 22:30 <DIR> --dsh--- c:\documents and settings\janet\PrivacIE
2009-10-07 22:26 <DIR> --dsh--- c:\documents and settings\janet\IETldCache
2009-10-07 17:28 <DIR> -cd-h--- c:\windows\ie8
2009-10-07 00:09 <DIR> --d----- c:\program files\VideoLAN
2009-10-06 23:59 <DIR> --d----- c:\docume~1\janet\applic~1\LimeWire
2009-10-06 23:58 411,368 a------- c:\windows\system32\deploytk.dll
2009-10-06 23:58 73,728 a------- c:\windows\system32\javacpl.cpl
2009-10-06 23:56 <DIR> --d----- c:\program files\LimeWire
2009-10-06 19:54 3,248 a------- c:\windows\system32\wbem\Outlook_01ca46f96ca756ac.mof
2009-10-06 12:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Last.fm
2009-10-06 12:43 <DIR> --d----- c:\program files\Last.fm

==================== Find3M ====================

2009-09-26 15:11 183,418 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2009-08-29 19:51 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-08-27 23:39 0 a------- c:\docume~1\janet\applic~1\wklnhst.dat
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-28 21:37 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-28 21:37 81,920 a------- c:\windows\system32\fontsub.dll
2009-07-15 13:39 91,136 a--sh--- c:\windows\system32\beyuzanu.dll
2009-07-17 12:20 543,744 a--sh--- c:\windows\system32\goputomo.exe
2009-07-15 13:40 53,248 a--sh--- c:\windows\system32\hidesavu.dll
2009-07-15 13:40 53,248 a--sh--- c:\windows\system32\kohumoki.dll
2009-07-15 01:39 39,424 a--sh--- c:\windows\system32\lonafaze.dll
2009-07-15 13:39 53,248 a--sh--- c:\windows\system32\lotakine.dll
2009-07-15 13:40 53,248 a--sh--- c:\windows\system32\puzufewa.dll
2009-07-17 12:20 2,048 a--sh--- c:\windows\system32\resowuki.exe
2009-07-16 18:24 39,424 a--sh--- c:\windows\system32\ruketuno.dll
2009-07-16 01:39 91,136 a--sh--- c:\windows\system32\tohazite.dll
2009-07-15 13:39 39,424 a--sh--- c:\windows\system32\yafodini.dll
2009-07-16 18:24 90,624 a--sh--- c:\windows\system32\yejimoya.dll
2009-07-15 01:39 25,600 a--sh--- c:\windows\system32\yigejiyu.exe
2009-07-16 01:39 39,424 a--sh--- c:\windows\system32\yiyavewe.dll
2009-07-17 12:20 90,624 a--sh--- c:\windows\system32\zebekeli.dll
2009-07-17 12:20 39,424 a--sh--- c:\windows\system32\zenonabi.dll
2009-05-05 09:49 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 13:13:45.40 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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Posted 29 October 2009 - 05:34 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


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Posted 03 November 2009 - 05:16 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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