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shutting down

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2 replies to this topic

#1 speersy


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Posted 30 July 2005 - 06:38 PM

I am still having problems trying to shut down windows and my computer.I do what I would normally do but screen stays and with no intension of closing down.I am having to switch of at plug which some say can damage the hard drive so I really need help.

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#2 Enthusiast


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Posted 30 July 2005 - 06:57 PM

You have something hanging the computer up at shutdown, whether it's a program, a corrupted file, a sound or whatever.

Go to start/run/msconfig and see what programs are running.

Had you installed anything new just before this problem started?

#3 thedon57


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Posted 30 July 2005 - 07:01 PM

Hi a hung application prevents shutdown

If for some reason your computer wont turn off or a frozen application prevents you from shutting down in the normal ways-you can use the following procedure. be aware, however, that you won't get an opportunity to save open documents. Windows shuts down immediately-no WINDOWS IS SHUTTING DOWN or other messages. To performan emergency shutdown press Ctrl+Alt+Delete to display Task Manager. Open the Shut Down menu and hold down the Ctrl key as you click, Turn off. POOF.
Now installed Microsoft Security Essencials on my Tower with Windows Home Premium 32bit and Toshiba Satellite Pro Laptop with Windows Home Premium 64bit

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