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Need help determining if I am infected


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12 replies to this topic

#1 dabhome

dabhome

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  • 9 posts
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  • Local time:05:38 AM

Posted 16 October 2009 - 11:40 PM

Norton 360 stopped working and would not start. In addition, IE 7 would not connect to any web page (including web pages on my local area lan). Another browser, SlimBrowser, seemed to work just fine. I uninstalled Norton 360 and reinstalled it and it seems to have fixed everything. However, I am not sure what caused Norton 360 to stop in the first place and therefore suspect a possible virus.

I have included all the data as requested in the Preperation guide. Thank-you for any assistance in determining if I may have a virus.

David


DDS (Ver_09-10-13.01) - NTFSx86
Run by David at 23:38:30.00 on Fri 10/16/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2158 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\FastStone Screen Capture\FSCapture.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\EDS\CommLogger\CommLogger.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\SlimBrowser\sbrowser.exe
C:\Documents and Settings\David\My Documents\dds.scr
C:\WINDOWS\system32\SearchProtocolHost.exe

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = file:///C:/Documents%20and%20Settings/David/My%20Documents/Dvorak's%20Universal%20Home%20Page%20and%20Personal%20Portal%202006.htm
uInternet Settings,ProxyServer = ftp=internetabh.eds.com:21;http=internetabh.eds.com:80;https=internetabh.eds.com:443
uInternet Settings,ProxyOverride = *.eds.com;*hp.com;*.hp.com;localhost;192.85.*;*.local;192.168.1.*;204.172.*;<local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Skyhook Wireless Loki: {7f16e247-9f8e-4778-956e-afedf3d2fe0c} - c:\program files\skyhook wireless\loki\LokiIe.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {855F3B16-6D32-4fe6-8A56-BBB695989046} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
TB: {4064EA35-578D-4073-A834-C96D82CBCF40} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - No File
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; Windows-Media-Player/10.00.00.3990; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"file:///D:/student/ch01/sec01/vc00/hw401_01_v00mn.htm"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [CTSysVol] c:\program files\creative\sbaudigy2\surround mixer\CTSysVol.exe
mRun: [CTDVDDet] c:\program files\creative\sbaudigy2\dvdaudio\CTDVDDet.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
StartupFolder: c:\docume~1\david\startm~1\programs\startup\fastst~1.lnk - c:\program files\faststone screen capture\FSCapture.exe
StartupFolder: c:\docume~1\david\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\david\startm~1\programs\startup\shortc~1.lnk - c:\docume~1\david\applic~1\microsoft\installer\{87d1528e-69ee-49ab-87e7-7b24378dc08e}\_A662B7C8D32B1848853050.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mups.lnk - c:\program files\belkin bulldog plus\MUPS.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\realti~1.lnk - c:\program files\ca\etrust antivirus\Realmon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F50} - c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} - hxxps://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {07EA6E01-76AA-4816-9BFC-F08AC2BCC80C} - hxxp://www.oomble.com/plugins/oomble-win32-ie.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} - hxxp://prod.ppm.iweb.eds.com/ProjectServer/objects/pjclient.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.new.facebook.com/controls/contactx.dll
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxps://sslvpnah.eds.com/ICSScanner.cab
DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
DPF: {857ABA85-8AB2-4C9E-8FAA-D2A963739859} - hxxps://g2t0066.austin.hp.com/hp/HPPKI.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {98C53984-8BF8-4D11-9B1C-C324FCA9CADE} - hxxp://usplsilms032.ilab.eds.com:8080/qcbin/Spider90.ocx
DPF: {A1BFBE93-8D91-427C-965B-72088CFAADF4} - hxxps://g2t0066.austin.hp.com/hp/vscertdel.cab
DPF: {A996E48C-D3DC-4244-89F7-AFA33EC60679} - hxxps://g2t0066.austin.hp.com/hp/capicom.cab
DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} - hxxp://prod.ppm.iweb.eds.com/ProjectServer/objects/1033/pjcintl.cab
DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} - hxxps://sslvpnah.eds.com/extender.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} - hxxp://plugin.fileopen.com/current/FileOpen.CAB
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mymeetings.webex.com/client/v_mywebex-wbs-mciprodins/webex/ieatgpc.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00b\SymEFA.sys [2009-10-16 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00b\BHDrvx86.sys [2009-10-16 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00b\cchpx86.sys [2009-10-16 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090916.003\IDSXpx86.sys [2009-10-16 329080]
R1 oreans32;oreans32;c:\windows\system32\drivers\oreans32.sys [2008-8-29 33824]
R2 cpextender;Check Point SSL Network Extender;c:\program files\checkpoint\ssl network extender\slimsvc.exe [2006-3-16 307297]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.11\ccSvcHst.exe [2009-10-16 117640]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-27 92008]
R3 VNA;Check Point Virtual Network Adapter;c:\windows\system32\drivers\vna.sys [2006-3-16 109040]
S3 DSKACT2;DSKACT2;\??\c:\windows\system32\drivers\dskact2.sys --> c:\windows\system32\drivers\DSKACT2.SYS [?]
S3 HBService;HBService;c:\program files\pc magazine utilities\hd heartbeat 2\HBSrvApp.exe [2006-6-30 505344]
S4 Hpnxsdberl;Hpnxsdberl; [x]

=============== Created Last 30 ================

2009-10-16 18:16 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-10-16 18:16 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-10-16 18:16 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-10-16 18:16 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-10-16 18:16 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-10-16 18:16 <DIR> --d----- c:\program files\Symantec
2009-10-16 18:16 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-10-16 18:16 <DIR> --d----- c:\windows\system32\drivers\N360
2009-10-16 18:16 <DIR> --d----- c:\program files\Norton 360
2009-10-16 18:15 <DIR> --d----- c:\program files\NortonInstaller
2009-10-16 13:27 160,272 a------- c:\windows\system32\drivers\tmcomm.sys
2009-10-16 13:19 <DIR> --d----- c:\program files\Trend Micro
2009-10-16 13:05 <DIR> --d----- c:\windows\LMIC9.tmp
2009-10-16 12:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PCSettings
2009-10-16 12:08 <DIR> --d----- c:\windows\LMIBC.tmp
2009-10-07 15:07 <DIR> --d----- c:\program files\Virtual Earth 3D
2009-10-07 13:52 <DIR> --d----- c:\docume~1\david\applic~1\Office Genuine Advantage
2009-10-05 01:35 <DIR> --d----- c:\program files\CMake 2.6
2009-10-02 17:54 <DIR> --d----- c:\program files\iPod
2009-09-25 13:40 <DIR> --d----- c:\docume~1\david\applic~1\Malwarebytes
2009-09-25 13:40 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-25 13:40 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-25 13:40 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-25 13:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-20 15:29 <DIR> --d----- c:\docume~1\david\applic~1\PrimoPDF
2009-09-20 13:23 <DIR> --d----- c:\windows\Performance
2009-09-20 13:22 <DIR> --d----- c:\program files\Microsoft Windows 7 Upgrade Advisor

==================== Find3M ====================

2009-10-16 21:07 1,984 a------- c:\windows\system32\d3d9caps.dat
2009-10-16 18:16 26,600 a----r-- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-10-16 18:16 107,368 a----r-- c:\windows\system32\GEARAspi.dll
2009-09-11 10:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-04 17:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-29 03:36 832,512 a------- c:\windows\system32\wininet.dll
2009-08-29 03:36 78,336 a------- c:\windows\system32\ieencode.dll
2009-08-29 03:36 17,408 a------- c:\windows\system32\corpol.dll
2009-08-26 04:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-17 23:33 1,193,832 a------- c:\windows\system32\FM20.DLL
2009-08-06 19:23 274,288 a------- c:\windows\system32\mucltui.dll
2009-08-06 19:23 215,920 a------- c:\windows\system32\muweb.dll
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-04 11:13 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 10:20 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2008-01-19 02:58 560 a------- c:\docume~1\david\applic~1\ViewerApp.dat
2007-08-06 03:02 87,608 a------- c:\docume~1\david\applic~1\inst.exe
2007-08-06 03:02 47,360 a------- c:\docume~1\david\applic~1\pcouffin.sys
2006-04-17 17:02 11,407,704 a------- c:\program files\Setup_File_Print_FedEx_Kinkos.exe
2006-01-22 22:05 5,549,663 a------- c:\program files\wildthingssetup.exe
2008-09-27 06:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092720080928\index.dat

============= FINISH: 23:40:18.54 ===============

Attached Files



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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:10:38 AM

Posted 29 October 2009 - 02:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
m0le is a proud member of UNITE

#3 dabhome

dabhome
  • Topic Starter

  • Members
  • 9 posts
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  • Local time:05:38 AM

Posted 31 October 2009 - 07:27 PM

I am not sure if I ever had or still have a virus or rootkit. Norton 360 said it discovered Backdoor.Tidserv and Backdoor.IRC.Flood. In addition, Norton 360 stopped working and IE7 could not connect to the Internet. However, Slimbrowser could connect and access the Internet without problems. To resolve the problem I had to completely uninstall Norton 360 and reinstall it. Then IE7 started working again.

One reason I am not sure about the rootkit is because Rootreveal still shows unknown applications attached to some interrupt vectors. I think it might be Norton 360, but I am not sure.

David

DDS (Ver_09-10-26.01) - NTFSx86
Run by David at 18:09:19.47 on Sat 10/31/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2088 [GMT -4:00]

AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Sprint\Mobile Broadband\SMBAUtilSvc.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\FastStone Screen Capture\FSCapture.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\SlimBrowser\sbrowser.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\David\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = file:///C:/Documents%20and%20Settings/David/My%20Documents/Dvorak's%20Universal%20Home%20Page%20and%20Personal%20Portal%202006.htm
uInternet Settings,ProxyServer = ftp=internetabh.eds.com:21;http=internetabh.eds.com:80;https=internetabh.eds.com:443
uInternet Settings,ProxyOverride = *.eds.com;*hp.com;*.hp.com;localhost;192.85.*;*.local;192.168.1.*;204.172.*;<local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: HelperObject Class: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 7\SnagItBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Skyhook Wireless Loki: {7f16e247-9f8e-4778-956e-afedf3d2fe0c} - c:\program files\skyhook wireless\loki\LokiIe.dll
TB: SnagIt: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 7\SnagItIEAddin.dll
TB: {855F3B16-6D32-4fe6-8A56-BBB695989046} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
TB: {4064EA35-578D-4073-A834-C96D82CBCF40} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - No File
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~1.EXE -Update -1103472 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; Windows-Media-Player/10.00.00.3990; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"file:///D:/student/ch01/sec01/vc00/hw401_01_v00mn.htm"
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [CTSysVol] c:\program files\creative\sbaudigy2\surround mixer\CTSysVol.exe
mRun: [CTDVDDet] c:\program files\creative\sbaudigy2\dvdaudio\CTDVDDet.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [Communicator] "c:\program files\microsoft office communicator\Communicator.exe"
StartupFolder: c:\docume~1\david\startm~1\programs\startup\fastst~1.lnk - c:\program files\faststone screen capture\FSCapture.exe
StartupFolder: c:\docume~1\david\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mups.lnk - c:\program files\belkin bulldog plus\MUPS.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\realti~1.lnk - c:\program files\ca\etrust antivirus\Realmon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F50} - c:\program files\siber systems\ai roboform\RoboFormComPasswordGenerator.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} - hxxps://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {07EA6E01-76AA-4816-9BFC-F08AC2BCC80C} - hxxp://www.oomble.com/plugins/oomble-win32-ie.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} - hxxp://prod.ppm.iweb.eds.com/ProjectServer/objects/pjclient.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.new.facebook.com/controls/contactx.dll
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxps://sslvpnah.eds.com/ICSScanner.cab
DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
DPF: {857ABA85-8AB2-4C9E-8FAA-D2A963739859} - hxxps://g2t0066.austin.hp.com/hp/HPPKI.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {98C53984-8BF8-4D11-9B1C-C324FCA9CADE} - hxxp://usplsilms032.ilab.eds.com:8080/qcbin/Spider90.ocx
DPF: {A1BFBE93-8D91-427C-965B-72088CFAADF4} - hxxps://g2t0066.austin.hp.com/hp/vscertdel.cab
DPF: {A996E48C-D3DC-4244-89F7-AFA33EC60679} - hxxps://g2t0066.austin.hp.com/hp/capicom.cab
DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} - hxxp://prod.ppm.iweb.eds.com/ProjectServer/objects/1033/pjcintl.cab
DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} - hxxps://sslvpnah.eds.com/extender.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CE8267C2-D41A-4A50-A69D-F32B5C289F14} - hxxp://plugin.fileopen.com/current/FileOpen.CAB
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mymeetings.webex.com/client/v_mywebex-wbs-mciprodins/webex/ieatgpc.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00b\SymEFA.sys [2009-10-16 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00b\BHDrvx86.sys [2009-10-16 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00b\cchpx86.sys [2009-10-16 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091021.001\IDSXpx86.sys [2009-10-22 329080]
R1 oreans32;oreans32;c:\windows\system32\drivers\oreans32.sys [2008-8-29 33824]
R2 cpextender;Check Point SSL Network Extender;c:\program files\checkpoint\ssl network extender\slimsvc.exe [2006-3-16 307297]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.11\ccSvcHst.exe [2009-10-16 117640]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-8-27 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-10-17 102448]
R3 VNA;Check Point Virtual Network Adapter;c:\windows\system32\drivers\vna.sys [2006-3-16 109040]
S3 DSKACT2;DSKACT2;\??\c:\windows\system32\drivers\dskact2.sys --> c:\windows\system32\drivers\DSKACT2.SYS [?]
S3 HBService;HBService;c:\program files\pc magazine utilities\hd heartbeat 2\HBSrvApp.exe [2006-6-30 505344]
S4 Hpnxsdberl;Hpnxsdberl; [x]

=============== Created Last 30 ================

2009-10-30 16:11:24 0 d-----w- c:\program files\iPod
2009-10-30 16:11:00 0 d-----w- c:\program files\iTunes
2009-10-22 02:34:38 8842244 ----a-w- c:\windows\system32\SNAGIT7
2009-10-17 03:44:00 0 ----a-w- c:\documents and settings\david\settings.dat
2009-10-16 22:16:33 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys
2009-10-16 22:16:30 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF
2009-10-16 22:16:30 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT
2009-10-16 22:16:30 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2009-10-16 22:16:30 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2009-10-16 22:16:30 0 d-----w- c:\program files\Symantec
2009-10-16 22:16:30 0 d-----w- c:\program files\common files\Symantec Shared
2009-10-16 22:16:04 0 d-----w- c:\windows\system32\drivers\N360
2009-10-16 22:16:02 0 d-----w- c:\program files\Norton 360
2009-10-16 22:15:50 0 d-----w- c:\program files\NortonInstaller
2009-10-16 17:27:44 160272 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2009-10-16 17:19:08 0 d-----w- c:\program files\Trend Micro
2009-10-16 17:05:16 0 d-----w- c:\windows\LMIC9.tmp
2009-10-16 16:46:32 0 d-----w- c:\docume~1\alluse~1\applic~1\PCSettings
2009-10-16 16:08:47 0 d-----w- c:\windows\LMIBC.tmp
2009-10-07 19:07:20 0 d-----w- c:\program files\Virtual Earth 3D
2009-10-07 17:52:41 0 d-----w- c:\docume~1\david\applic~1\Office Genuine Advantage
2009-10-05 05:35:53 0 d-----w- c:\program files\CMake 2.6

==================== Find3M ====================

2009-10-31 17:57:13 1984 ----a-w- c:\windows\system32\d3d9caps.dat
2009-10-16 22:16:25 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-10-16 22:16:20 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2009-09-11 14:18:39 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-10 18:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-04 21:03:36 58880 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 07:36:27 832512 ----a-w- c:\windows\system32\wininet.dll
2009-08-29 07:36:24 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-08-29 07:36:24 17408 ----a-w- c:\windows\system32\corpol.dll
2009-08-26 08:00:21 247326 ----a-w- c:\windows\system32\strmdll.dll
2009-08-18 03:33:52 1193832 ----a-w- c:\windows\system32\FM20.DLL
2009-08-06 23:23:46 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-08-06 23:23:46 215920 ----a-w- c:\windows\system32\muweb.dll
2009-08-05 09:01:48 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 15:13:08 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-04 14:20:09 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-08-03 19:07:42 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 19:07:42 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 19:07:42 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
2006-04-17 21:02:36 11407704 ----a-w- c:\program files\Setup_File_Print_FedEx_Kinkos.exe
2006-01-23 02:05:39 5549663 ----a-w- c:\program files\wildthingssetup.exe
2008-09-27 10:44:10 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092720080928\index.dat

============= FINISH: 18:09:48.16 ===============

Attached Files



#4 m0le

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Posted 31 October 2009 - 10:02 PM

Hi dabhome,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

There's something on this log that looks out of place so let's run a series of tests and see what we can dig up. It doesn't look too serious at this stage.

Please download ATF Cleaner by Atribune. Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

If you are using Firefox and this has caused page loading problems then please clear your private data. To do this go
to the Tools menu, select Clear Private Data, and then check Cache. Click Clear Private Data Now.

Then close Firefox and then reopen it.


Now please run MBAM

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Finally please run Gmer, like RootRepeal, to have a second look at your PC

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

Thanks :(
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#5 dabhome

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Posted 03 November 2009 - 02:06 PM

I ran all your instructions. Nothing was found by ATF cleaner or MBAM. I had trouble with GMER. It gave me the windows blue screen of death. I then ran it in safe mode and it appears nothing was found. However, when the computer rebooted Norton 360 would not run. I had to uninstall and reinstall Norton 360.

Here are the outputs of MBAM and GMER.

Malwarebytes' Anti-Malware 1.41
Database version: 3081
Windows 5.1.2600 Service Pack 3

11/2/2009 3:05:34 PM
mbam-log-2009-11-02 (15-05-34).txt

Scan type: Full Scan (C:\|E:\|G:\|)
Objects scanned: 579734
Time elapsed: 6 hour(s), 8 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


GMER 1.0.15.15163 - http://www.gmer.net
Rootkit scan 2009-11-03 13:19:29
Windows 5.1.2600 Service Pack 3
Running: c5e2jt1g.exe; Driver: C:\DOCUME~1\David\LOCALS~1\Temp\awdcruob.sys


---- Kernel code sections - GMER 1.0.15 ----

? SYMEFA.SYS The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume1 snapman.sys (Acronis Snapshot API/Acronis)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume2 snapman.sys (Acronis Snapshot API/Acronis)
AttachedDevice \Driver\Ftdisk \Device\HarddiskVolume3 snapman.sys (Acronis Snapshot API/Acronis)
AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device Cdfs.SYS (CD-ROM File System Driver/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#6 m0le

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Posted 03 November 2009 - 03:13 PM

All clean there dabhome :(

It appears that Norton is causing more problems then anything else.


One more check and then we're clear

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#7 m0le

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Posted 06 November 2009 - 06:34 AM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,


m0le
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#8 dabhome

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Posted 06 November 2009 - 01:33 PM

Sorry. I keep trying to run the ESET online and it keeps stalling. The time keeps going up, but it stops updating the number of files and the file it is checking. I will run it again today in safe network mode.

David

#9 m0le

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Posted 06 November 2009 - 01:42 PM

If you have Internet Explorer you could run Bitdefender

Please run a BitDefender Online Scan
  • Click I Agree to agree to the EULA.
  • Allow the ActiveX control to install when prompted.
  • Click Click here to scan to begin the scan.
  • Please refrain from using the computer until the scan is finished. This might take a while to run, but it is important that nothing else is running while you scan.
  • When the scan is finished, click on Click here to export the scan results.
  • Save the report to your desktop so you can post it in your next reply.

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#10 m0le

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Posted 11 November 2009 - 04:24 PM

Are you still there, dabhome?
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#11 dabhome

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Posted 11 November 2009 - 07:48 PM

Sorry, I lost track of the days. I ran BitDefender and it found no viruses.

#12 m0le

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Posted 11 November 2009 - 08:22 PM

That's a clean PC then, dabhome :(

You're clean. Good stuff! :(

Let's do some clearing up

Please make sure you turn on the Java Automatic Update Feature

Then you will not have to remember to update it when Java introduces a new version.
Java is updated very frequently, and the old versions are malware magnets.

Note: This feature is available only on Windows XP, 2003, 2000 (SP2 or higher) and set by default for these operating systems.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it dabhome, happy surfing!

Cheers.

m0le
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#13 m0le

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Posted 17 November 2009 - 08:43 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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