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MSOffice 2007 won't open - winword.exe bad image


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4 replies to this topic

#1 skylyre

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Posted 16 October 2009 - 11:15 AM

Hello everyone,

Up until today, my Microsoft Word 2007 worked fine. Today I went to try and use it and I get 4 error messages that pop up:

1st: WINWORD.EXE - Bad Image
The application or DLL C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll is not a valid Windows image. Please check this against your installation diskette.

2nd: WINWORD.EXE - Bad Image
The application or DLL C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\mso.dll is not a valid Windows image. Please check this against your installation diskette.

3rd: WINWORD.EXE - Bad Image
The application or DLL C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSO.DLL is not a valid Windows image. Please check this against your installation diskette.

4th: Error (has an MSWord logo on it)
The operating system is not presently configured to run this application.


So basically I go to open MSWord and the box will come up with the error. When I click OK the next one comes up. I tried restarting my comp and also did a quick scan on f-secure's website (Kaspersky was down). The F-secure found some tracking cookies and removed them but that was it.

I mainly use Word, but I tried opening some other MS Office programs and got the same thing.

What the heck is going on here?!

Gettin stressed,
Skylyre
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#2 skylyre

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Posted 16 October 2009 - 11:19 AM

I just want to add that this is my work computer... it's one of 2 comps connected to a server. Running Windows XP.
My coworker runs MSOffice 2003 on hers and it works fine.
with a golden heart comes a rebel fist.

#3 garmanma

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Posted 16 October 2009 - 03:37 PM

Sounds like the mso.dll file got corrupted
Can you go back to a previous restore point?
You might have to reinstall Office
Mark
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#4 skylyre

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Posted 19 October 2009 - 08:07 AM

Hi Mark,

Thanks for your reply. Just came back to the office this morning and now it works...? Beats me. Though I am glad I don't have to reinstall it :thumbsup:

skylyre
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#5 garmanma

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Posted 19 October 2009 - 11:07 AM

Good to hear
While everything is working you might want to back up important files and documents
Mark
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