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IE 7 and 8, Adobe Crashing


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5 replies to this topic

#1 rboone2020

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Posted 16 October 2009 - 08:33 AM

Folks,

The aces at Bleeping Computer have helped us out before, and we're hoping for a repeat. We have a Dell Latitude running Windows Vista, and until yesterday, Internet Explorer 7. According to the errors, the Adobe Flash fails, sometimes 10 times a day. The program will freeze, then after a few moments either simply close or reset Internet Explorer, and provide the Adobe Flash warning, saying "Adobe Flash has stopped working." Very frustrating.

We have updated to Internet Explorer 8, and the problem got worse. We have uninstalled Flash using Adobe's tools, and then reinstalled, and no help. (Prior to that we did a simple update of Adobe, no help.)

Going to another browser makes sense, but we need Internet Explorer to access some required sites.
Any suggestions? Is it an infection? Other steps?

Thanks once again for your help,
Randy

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#2 frankp316

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Posted 16 October 2009 - 11:31 AM

What exactly are you trying to do when Flash crashes?

#3 rboone2020

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Posted 16 October 2009 - 05:29 PM

It can fail in many settings, Google, Hotmail, Facebook applications like Farm Town, apparently many situations.

Randy

#4 frankp316

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Posted 16 October 2009 - 06:11 PM

Do you have Photoshop installed? If so, have a look at this.





http://kb2.adobe.com/cps/401/kb401528.html

#5 rboone2020

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Posted 16 October 2009 - 06:54 PM

Good find, but no, Photoshop is not installed, and we don't see that error message. It speaks of Adobe Flash stopping.

Randy

#6 rboone2020

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Posted 19 October 2009 - 08:06 PM

Seventy-two views and no other suggestions? I guess we stumped 'em!




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