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spyware infection. can't remove it.


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2 replies to this topic

#1 p_menzies77

p_menzies77

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Posted 15 October 2009 - 10:15 PM

getting false security warnings. cant run malwarebytes, or download any malware fixes.

DDS (Ver_09-10-13.01) - NTFSx86
Run by user at 21:32:11.14 on Thu 10/15/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.511.270 [GMT -3:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS3\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS3\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS3\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS3\Explorer.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS3\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\user\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\332f948h.default\
FF - prefs.js: keyword.URL - hxxp://us.yhs.search.yahoo.com/avg/search?fr=yhs-avg&type=yahoo_avg_hs2-tb-web_us&p=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npFoxitReaderPlugin.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows3\system32\drivers\avgldx86.sys [2009-9-17 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows3\system32\drivers\avgtdix.sys [2009-9-17 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-9-17 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-17 297752]

=============== Created Last 30 ================

2009-10-15 14:56 <DIR> --d----- c:\windows3\ServicePackFiles
2009-10-15 14:03 2,136,064 -c------ c:\windows3\system32\dllcache\ntkrnlmp.exe
2009-10-15 14:03 2,180,352 -c------ c:\windows3\system32\dllcache\ntoskrnl.exe
2009-10-15 14:03 2,015,744 -c------ c:\windows3\system32\dllcache\ntkrpamp.exe
2009-10-15 14:03 2,057,728 -c------ c:\windows3\system32\dllcache\ntkrnlpa.exe
2009-10-15 14:01 272,128 -c------ c:\windows3\system32\dllcache\bthport.sys
2009-10-15 14:01 272,128 -------- c:\windows3\system32\drivers\bthport.sys
2009-10-15 13:50 453,632 -c------ c:\windows3\system32\dllcache\mrxsmb.sys
2009-10-13 21:30 <DIR> --d----- c:\docume~1\user\applic~1\BitTorrent
2009-10-13 21:29 <DIR> --d----- c:\program files\BitTorrent
2009-10-13 21:01 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-10-13 19:16 <DIR> --d----- c:\docume~1\user\applic~1\InfraRecorder
2009-10-13 07:31 26,488 a------- c:\windows3\system32\spupdsvc.exe
2009-10-13 07:31 <DIR> --d----- c:\windows3\system32\PreInstall
2009-10-13 07:31 <DIR> --d-h--- c:\windows3\$hf_mig$
2009-10-13 07:24 <DIR> --d----- c:\windows3\system32\SoftwareDistribution
2009-10-12 20:19 <DIR> --d----- c:\docume~1\user\applic~1\OpenOffice.org
2009-09-17 20:18 <DIR> --d----- c:\documents and settings\user
2009-09-17 18:56 <DIR> --ds---- c:\windows3\system32\Microsoft
2009-09-17 18:51 12,160 a------- c:\windows3\system32\drivers\mouhid.sys
2009-09-17 18:49 9,600 ac------ c:\windows3\system32\dllcache\hidusb.sys
2009-09-17 18:49 9,600 a------- c:\windows3\system32\drivers\hidusb.sys
2009-09-17 18:03 8,192 a------- c:\windows3\REGLOCS.OLD
2009-09-17 18:00 76,288 ac------ c:\windows3\system32\dllcache\uniime.dll
2009-09-17 17:59 18,432 ac------ c:\windows3\system32\dllcache\jupiw.dll
2009-09-17 17:58 331,264 ac------ c:\windows3\system32\dllcache\aqueue.dll
2009-09-17 17:56 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-09-17 17:56 488 a---hr-- c:\windows3\system32\WindowsLogon.manifest
2009-09-17 17:56 488 a---hr-- c:\windows3\system32\logonui.exe.manifest
2009-09-17 17:56 <DIR> --ds---- c:\windows3\Downloaded Program Files
2009-09-17 17:56 <DIR> --d--r-- c:\windows3\Offline Web Pages
2009-09-17 17:56 749 a---hr-- c:\windows3\WindowsShell.Manifest
2009-09-17 17:56 749 a---hr-- c:\windows3\system32\wuaucpl.cpl.manifest
2009-09-17 17:56 749 a---hr-- c:\windows3\system32\sapi.cpl.manifest
2009-09-17 17:56 749 a---hr-- c:\windows3\system32\nwc.cpl.manifest
2009-09-17 17:56 749 a---hr-- c:\windows3\system32\ncpa.cpl.manifest
2009-09-17 17:56 749 a---hr-- c:\windows3\system32\cdplayer.exe.manifest
2009-09-17 17:56 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-09-17 17:56 4,399,505 ac------ c:\windows3\system32\dllcache\nls302en.lex
2009-09-17 17:55 <DIR> --d----- c:\program files\common files\MSSoap
2009-09-17 17:53 <DIR> --d----- c:\program files\Online Services
2009-09-17 17:53 <DIR> --d----- c:\program files\Messenger
2009-09-17 17:53 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-09-17 17:52 <DIR> --d----- c:\program files\Windows NT
2009-09-17 16:57 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-09-17 16:56 <DIR> --d----- c:\program files\AVG
2009-09-17 16:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-09-17 16:46 <DIR> --d----- c:\program files\JRE
2009-09-17 16:45 <DIR> --d----- c:\program files\OpenOffice.org 3
2009-09-17 16:41 <DIR> --d----- c:\program files\VideoLAN
2009-09-17 16:40 <DIR> --d----- c:\program files\InfraRecorder
2009-09-17 16:39 <DIR> --d----- c:\docume~1\user\applic~1\Malwarebytes
2009-09-17 16:39 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-17 16:39 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-17 16:38 <DIR> --d----- c:\docume~1\user\applic~1\Foxit
2009-09-17 16:38 <DIR> --d----- c:\program files\Foxit Software
2009-09-17 09:03 <DIR> --d----- c:\program files\common files\ODBC
2009-09-17 09:02 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-09-17 09:02 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-10-13 16:11 335,240 a------- c:\windows3\system32\drivers\avgldx86.sys
2009-10-13 16:11 11,952 a------- c:\windows3\system32\avgrsstx.dll
2009-09-25 02:56 662,016 a------- c:\windows3\system32\wininet.dll
2009-09-25 02:56 81,920 a------- c:\windows3\system32\ieencode.dll
2009-09-17 19:13 76,493 a------- c:\windows3\pchealth\helpctr\offlinecache\index.dat
2009-09-17 17:54 21,640 a------- c:\windows3\system32\emptyregdb.dat
2009-09-17 16:57 108,552 a------- c:\windows3\system32\drivers\avgtdix.sys
2009-09-17 16:43 410,984 a------- c:\windows3\system32\deploytk.dll
2009-09-11 11:33 133,632 a------- c:\windows3\system32\msv1_0.dll
2009-09-10 14:54 38,224 a------- c:\windows3\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 19,160 a------- c:\windows3\system32\drivers\mbam.sys
2009-09-04 17:45 58,880 a------- c:\windows3\system32\msasn1.dll
2009-08-26 05:16 247,326 a------- c:\windows3\system32\strmdll.dll
2009-08-05 06:11 204,800 a------- c:\windows3\system32\mswebdvd.dll
2009-08-04 11:00 2,180,352 a------- c:\windows3\system32\ntoskrnl.exe
2009-08-04 10:13 2,057,728 a------- c:\windows3\system32\ntkrnlpa.exe
2009-07-29 01:53 119,808 a------- c:\windows3\system32\t2embed.dll
2009-07-29 01:53 82,432 a------- c:\windows3\system32\fontsub.dll

============= FINISH: 21:32:45.29 ===============

Attached Files



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#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


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Posted 17 October 2009 - 07:37 PM

Hello! :(
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 23 October 2009 - 07:55 AM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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