Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

slow internet, virus infected...


  • This topic is locked This topic is locked
13 replies to this topic

#1 Faded Picture

Faded Picture

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 15 October 2009 - 08:28 PM

to start, i use windows vista, dont know if you need to know, but just incase, thats what i have.

now yesterday i recieved a pop up from my virus protection, avast, that i had a virus, so i scanned my computer for viruses and got rid of a few, and im wanting to check to make sure that everything is okay. the internet is still kind of slow, not sure if thats with comcast or with a virus or something like that.




DDS (Ver_09-10-13.01) - NTFSx86
Run by Christy at 20:30:05.06 on Thu 10/15/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3060.1891 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\PSIService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Ask & Record Toolbar\FLVSrvc.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Christy\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uDefault_Page_URL = hxxp://www.dell.com
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\BearShareMediaBar.dll
TB: Neopets: {cd292324-974f-4224-d074-caca427aa030} - c:\progra~1\neopets\toolbar\Toolbar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [<NO NAME>]
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"
mRun: [BearShare] "c:\program files\bearshare\BearShare.exe" /pause
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Ask and Record FLV Service] "c:\program files\ask & record toolbar\FLVSrvc.exe" /run
StartupFolder: c:\users\christy\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\christy\appdata\roaming\mozilla\firefox\profiles\wh6sxtha.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - gaiaonline.com
FF - prefs.js: keyword.URL - hxxp://www.ask.com/web?o=101447&l=dis&q=
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\users\christy\appdata\local\yahoo!\browserplus\2.4.17\plugins\npybrowserplus_2.4.17.dll
FF - plugin: c:\users\christy\appdata\roaming\mozilla\firefox\profiles\wh6sxtha.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071303000006.dll
FF - plugin: c:\windows\system32\npmirage.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-15 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-15 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-6-15 51792]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]

=============== Created Last 30 ================

2009-10-15 11:38 <DIR> --dsh--- c:\windows\system32\%APPDATA%
2009-10-14 16:17 144,896 a------- c:\windows\system32\drivers\srv2.sys
2009-10-14 16:17 604,672 a------- c:\windows\system32\WMSPDMOD.DLL
2009-10-09 00:54 <DIR> --d----- c:\programdata\Office Genuine Advantage
2009-10-09 00:33 499,712 a------- c:\windows\system32\kerberos.dll
2009-10-09 00:33 270,848 a------- c:\windows\system32\schannel.dll
2009-10-09 00:33 175,104 a------- c:\windows\system32\wdigest.dll
2009-10-09 00:33 1,259,008 a------- c:\windows\system32\lsasrv.dll
2009-10-09 00:33 439,864 a------- c:\windows\system32\drivers\ksecdd.sys
2009-10-09 00:33 72,704 a------- c:\windows\system32\secur32.dll
2009-10-09 00:33 9,728 a------- c:\windows\system32\lsass.exe
2009-10-03 07:19 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-10-02 21:26 2,421,760 a------- c:\windows\system32\wucltux.dll
2009-10-02 21:26 87,552 a------- c:\windows\system32\wudriver.dll
2009-10-02 21:26 171,608 a------- c:\windows\system32\wuwebv.dll
2009-10-02 21:26 33,792 a------- c:\windows\system32\wuapp.exe
2009-10-02 15:58 150,576 -------- c:\windows\system32\drivers\MLTCAP.sys
2009-10-02 15:52 306,688 a------- c:\windows\IsUninst.exe
2009-09-24 12:33 <DIR> --d----- c:\windows\system32\eu-ES
2009-09-24 12:33 <DIR> --d----- c:\windows\system32\ca-ES
2009-09-24 12:33 <DIR> --d----- c:\windows\system32\vi-VN
2009-09-24 12:12 <DIR> --d----- c:\windows\system32\EventProviders
2009-09-23 18:12 978,944 a------- c:\windows\system32\crypt32.dll
2009-09-23 18:11 744,448 a------- c:\windows\system32\wbem\wbemcore.dll
2009-09-23 18:11 614,912 a------- c:\windows\system32\wbem\fastprox.dll
2009-09-23 18:11 265,728 a------- c:\windows\system32\wbem\repdrvfs.dll
2009-09-23 18:11 265,728 a------- c:\windows\system32\wbem\esscli.dll
2009-09-23 18:11 189,440 a------- c:\windows\system32\wbem\mofd.dll
2009-09-23 18:11 83,968 a------- c:\windows\system32\wbem\wmiutils.dll
2009-09-23 18:11 30,208 a------- c:\windows\system32\wbem\wbemprox.dll
2009-09-23 18:11 705,536 a------- c:\windows\system32\SmiEngine.dll
2009-09-23 18:11 218,624 a------- c:\windows\system32\wdscore.dll
2009-09-23 18:11 130,560 a------- c:\windows\system32\PkgMgr.exe
2009-09-23 18:11 247,808 a------- c:\windows\system32\drvstore.dll

==================== Find3M ====================

2009-09-24 12:38 86,016 a------- c:\windows\inf\infstor.dat
2009-09-24 12:38 51,200 a------- c:\windows\inf\infpub.dat
2009-09-24 12:38 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-24 12:33 665,600 a------- c:\windows\inf\drvindex.dat
2009-09-10 12:48 218,624 a------- c:\windows\system32\msv1_0.dll
2009-09-04 07:41 60,928 a------- c:\windows\system32\msasn1.dll
2009-08-28 22:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 22:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 22:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 22:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 20:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 20:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-27 01:22 916,480 a------- c:\windows\system32\wininet.dll
2009-08-27 01:17 109,056 a------- c:\windows\system32\iesysprep.dll
2009-08-27 01:17 71,680 a------- c:\windows\system32\iesetup.dll
2009-08-26 23:42 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-08-23 00:47 237,568 a------- c:\windows\system32\rmc_rtspdl.dll
2009-08-23 00:47 156,672 a------- c:\windows\system32\rmc_fixasf.exe
2009-08-23 00:46 323,584 a------- c:\windows\system32\AUDIOGENIE2.DLL
2009-08-19 03:36 299,008 a------- c:\windows\system32\TubeFinder.exe
2009-08-14 11:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 09:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 09:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 09:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 09:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 09:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 09:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 09:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 09:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-08-04 08:34 3,600,456 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 08:34 3,548,216 a------- c:\windows\system32\ntoskrnl.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-29 13:35 2,516 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-07-22 21:19 87,608 a------- c:\users\christy\appdata\roaming\inst.exe
2009-07-22 21:19 47,360 a------- c:\users\christy\appdata\roaming\pcouffin.sys
2009-06-22 08:03 0 a------- c:\users\christy\appdata\roaming\wklnhst.dat
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 20:30:25.79 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 sempai

sempai

    noypi


  • Malware Response Team
  • 5,288 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:3 stars and a sun
  • Local time:03:38 PM

Posted 28 October 2009 - 09:19 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

btn_donate_LG.gif
You can help me continue the fight against malware by making a donation, Thank you.

If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

Member of UNITE (Unified Network of Instructors and Trained Eliminators) 


#3 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 29 October 2009 - 08:08 PM

ok thanks. and a little update, since i posted this, i have had more viruses. i have been scanning daily, and usually everyday there is a newvirus or malware from the malwarebytes anti malware thingie.



DDS (Ver_09-10-26.01) - NTFSx86
Run by Christy at 21:05:49.13 on Thu 10/29/2009
Internet Explorer: 8.0.6001.18828
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3060.2098 [GMT -4:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\PSIService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Ask & Record Toolbar\FLVSrvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Christy\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uDefault_Page_URL = hxxp://www.dell.com
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: BearShare MediaBar: {d3dee18f-db64-4beb-9ff1-e1f0a5033e4a} - c:\program files\bearshare applications\bearshare mediabar\BearShareMediaBar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: {CD292324-974F-4224-D074-CACA427AA030} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [<NO NAME>]
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [YMailAdvisor] "c:\program files\yahoo!\common\YMailAdvisor.exe"
mRun: [BearShare] "c:\program files\bearshare\BearShare.exe" /pause
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Ask and Record FLV Service] "c:\program files\ask & record toolbar\FLVSrvc.exe" /run
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\christy\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\christy\appdata\roaming\mozilla\firefox\profiles\wh6sxtha.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - gaiaonline.com
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\users\christy\appdata\local\yahoo!\browserplus\2.4.17\plugins\npybrowserplus_2.4.17.dll
FF - plugin: c:\users\christy\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\windows\system32\npmirage.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-15 114768]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-10-12 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-10-12 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-15 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-6-15 51792]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-10-12 7408]

=============== Created Last 30 ================

2009-10-28 11:05:56 310784 ----a-w- c:\windows\system32\unregmp2.exe
2009-10-28 11:05:54 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2009-10-21 02:12:38 0 d-----w- c:\programdata\SUPERAntiSpyware.com
2009-10-21 02:12:20 0 d-----w- c:\users\christy\appdata\roaming\SUPERAntiSpyware.com
2009-10-21 02:12:20 0 d-----w- c:\program files\SUPERAntiSpyware
2009-10-21 02:11:20 0 d-----w- c:\program files\common files\Wise Installation Wizard
2009-10-20 22:15:14 0 d-----w- c:\program files\CCleaner
2009-10-15 15:38:29 0 d-sh--w- c:\windows\system32\%APPDATA%
2009-10-14 20:17:59 144896 ----a-w- c:\windows\system32\drivers\srv2.sys
2009-10-14 20:17:58 604672 ----a-w- c:\windows\system32\WMSPDMOD.DLL
2009-10-09 04:54:07 0 d-----w- c:\programdata\Office Genuine Advantage
2009-10-09 04:33:15 499712 ----a-w- c:\windows\system32\kerberos.dll
2009-10-09 04:33:14 270848 ----a-w- c:\windows\system32\schannel.dll
2009-10-09 04:33:14 175104 ----a-w- c:\windows\system32\wdigest.dll
2009-10-09 04:33:13 9728 ----a-w- c:\windows\system32\lsass.exe
2009-10-09 04:33:13 72704 ----a-w- c:\windows\system32\secur32.dll
2009-10-09 04:33:13 439864 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-10-09 04:33:13 1259008 ----a-w- c:\windows\system32\lsasrv.dll
2009-10-03 11:19:37 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-10-03 01:26:32 2421760 ----a-w- c:\windows\system32\wucltux.dll
2009-10-03 01:26:15 87552 ----a-w- c:\windows\system32\wudriver.dll
2009-10-03 01:26:09 33792 ----a-w- c:\windows\system32\wuapp.exe
2009-10-03 01:26:09 171608 ----a-w- c:\windows\system32\wuwebv.dll
2009-10-02 19:58:28 150576 ------w- c:\windows\system32\drivers\MLTCAP.sys
2009-10-02 19:52:29 306688 ----a-w- c:\windows\IsUninst.exe

==================== Find3M ====================

2009-09-24 16:38:04 86016 ----a-w- c:\windows\inf\infstor.dat
2009-09-24 16:38:04 51200 ----a-w- c:\windows\inf\infpub.dat
2009-09-24 16:38:03 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-09-24 16:33:04 665600 ----a-w- c:\windows\inf\drvindex.dat
2009-09-24 16:19:36 37665 ----a-w- c:\windows\fonts\GlobalUserInterface.CompositeFont
2009-09-10 18:54:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 18:53:50 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-09-10 16:48:01 218624 ----a-w- c:\windows\system32\msv1_0.dll
2009-09-04 11:41:59 60928 ----a-w- c:\windows\system32\msasn1.dll
2009-08-29 00:27:49 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-29 00:14:38 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2009-08-27 05:22:28 916480 ----a-w- c:\windows\system32\wininet.dll
2009-08-27 05:17:43 71680 ----a-w- c:\windows\system32\iesetup.dll
2009-08-27 05:17:43 109056 ----a-w- c:\windows\system32\iesysprep.dll
2009-08-27 03:42:29 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2009-08-23 04:47:34 237568 ----a-w- c:\windows\system32\rmc_rtspdl.dll
2009-08-23 04:47:34 156672 ----a-w- c:\windows\system32\rmc_fixasf.exe
2009-08-23 04:46:52 323584 ----a-w- c:\windows\system32\AUDIOGENIE2.DLL
2009-08-19 07:36:20 299008 ----a-w- c:\windows\system32\TubeFinder.exe
2009-08-14 15:53:34 17920 ----a-w- c:\windows\system32\netevent.dll
2009-08-14 13:49:20 9728 ----a-w- c:\windows\system32\TCPSVCS.EXE
2009-08-14 13:49:18 17920 ----a-w- c:\windows\system32\ROUTE.EXE
2009-08-14 13:49:18 11264 ----a-w- c:\windows\system32\MRINFO.EXE
2009-08-14 13:49:15 27136 ----a-w- c:\windows\system32\NETSTAT.EXE
2009-08-14 13:49:14 8704 ----a-w- c:\windows\system32\HOSTNAME.EXE
2009-08-14 13:49:14 19968 ----a-w- c:\windows\system32\ARP.EXE
2009-08-14 13:49:13 10240 ----a-w- c:\windows\system32\finger.exe
2009-08-14 13:48:02 105984 ----a-w- c:\windows\system32\netiohlp.dll
2009-08-04 12:34:19 3600456 ----a-w- c:\windows\system32\ntkrnlpa.exe
2009-08-04 12:34:19 3548216 ----a-w- c:\windows\system32\ntoskrnl.exe
2009-08-03 19:07:42 403816 ----a-w- c:\windows\system32\OGACheckControl.dll
2009-08-03 19:07:42 322928 ----a-w- c:\windows\system32\OGAAddin.dll
2009-08-03 19:07:42 230768 ----a-w- c:\windows\system32\OGAEXEC.exe
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-07-29 17:32:08 88 --sh--r- c:\windows\system32\604862626B.sys
2009-07-29 17:35:42 2516 --sha-w- c:\windows\system32\KGyGaAvL.sys
2009-07-30 20:51:08 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-06-11 07:46:40 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 21:06:25.87 ===============

#4 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 30 October 2009 - 09:30 AM

Hello Faded Picture :( Welcome to the BC HijackThis Log and Analysis forum. Sorry about your wait, but I will be assisting you in cleaning up your system from here on out.


I ask that you refrain from running tools other than those we suggest while we are performing the clean-up. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.



I need for you to open your MalwareBytes up and click on Logs. Post the latest log it produced along with the GMER scan from below




We need to scan for Rootkits with GMER
  • Please download GMER from one of the following locations, and save it to your desktop:
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.







Please do not post any logs as an attachment unless asked to do so.





Thanks,



thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#5 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 30 October 2009 - 08:12 PM

i actually did a scan right before i came on here and it didnt find anything. i do the quick scans mostly, if you need me to do a full scan i will.



Malwarebytes' Anti-Malware 1.41
Database version: 2997
Windows 6.0.6002 Service Pack 2

10/30/2009 8:41:30 PM
mbam-log-2009-10-30 (20-41-30).txt

Scan type: Quick Scan
Objects scanned: 87361
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)








GMER 1.0.15.15163 - http://www.gmer.net
Rootkit scan 2009-10-30 21:09:52
Windows 6.0.6002 Service Pack 2
Running: zocecujv.exe; Driver: C:\Users\Christy\AppData\Local\Temp\fgtdafod.sys


---- System - GMER 1.0.15 ----

SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys ZwTerminateProcess [0x8EACD0B0]

---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!KeSetEvent + 621 81EE6D64 4 Bytes [B0, D0, AC, 8E]

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\system32\services.exe[644] @ C:\Windows\system32\services.exe [ADVAPI32.dll!CreateProcessAsUserW] 00060002
IAT C:\Windows\system32\services.exe[644] @ C:\Windows\system32\services.exe [KERNEL32.dll!CreateProcessW] 00060000

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#6 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 30 October 2009 - 10:59 PM

You stated you had been performing daily scans and most every day there was something new. Did the log before this one show something? If it did post that one please.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#7 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 31 October 2009 - 09:29 AM

this was on the 29th i believe. not sure how to check these things to see the date, but it was the one i did before yesterday.

Malwarebytes' Anti-Malware 1.41
Database version: 2997
Windows 6.0.6002 Service Pack 2

10/29/2009 10:05:30 PM
mbam-log-2009-10-29 (22-05-30).txt

Scan type: Quick Scan
Objects scanned: 87505
Time elapsed: 6 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\poprock (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Users\Christy\AppData\Local\Temp\b.exe (Trojan.Downloader) -> Delete on reboot.

#8 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 31 October 2009 - 09:38 AM

Thanks, do this next:

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#9 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 31 October 2009 - 04:35 PM

it said no threats were found. so does that mean that my computer is fine?

#10 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 31 October 2009 - 07:01 PM

With neither MalwareBytes or ESET showing anything and unless you are experiencing some problems it looks like you are OK.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#11 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 31 October 2009 - 07:08 PM

yay! ok thanks. and sorry about wasting time, i honestly thought something was wrong because at first, there were SOO many virus pop ups, soi cleaned it and then there were the maleware showing up.

anyways, thanks :(

#12 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 31 October 2009 - 07:19 PM

You weren't wasting my time. :(

Make sure your Avast is running and you need to take care of the following. You have a seriously outdated version of Java on your system which can be exploited by Malware. When you are through with that let me know and I'll have some last suggestions for you.



Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 16.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#13 Faded Picture

Faded Picture
  • Topic Starter

  • Members
  • 173 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Georgia, USA
  • Local time:03:38 AM

Posted 31 October 2009 - 08:36 PM

Ok, thanks, doing that now :(

#14 thewall

thewall

  • Malware Response Team
  • 6,425 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:38 AM

Posted 04 November 2009 - 10:59 PM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users