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Rootkit Infection - This is a tough one :)


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#1 SaumZ

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Posted 15 October 2009 - 07:45 PM

I was just able to get Hijack-This to be able to run properly to produce a log. Before all applications were just closing and currently MalwareBytes still will not run with the error code:

Run-time error '372':

Failed to load control 'vbalGrid' from vbalsgrid6.ocx. Your version of vbalsgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

I cannot run Windows Malicious Removal Tool in normal or safe mode.
I cannot disable system recovery.

combofix would run, immediately said there is a rootkit and rebooted.

It did find AV2010, MyWebSearch, and FunWebProducts and eventlog.dll is also infected.

Here is the first HijackThis log I could make.

Any and all advise is greatly appreciated, this is a tough one.

SaumZ

Edit: the puppy.exe in the HJT log is a renamed HJT that I was finally able to run from a USB drive. I cannot copy/paste to the HD.

Attached Files


Edited by SaumZ, 15 October 2009 - 10:31 PM.


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#2 Blade81

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Posted 26 October 2009 - 02:26 AM

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.


Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
Download GMER here by clicking download exe -button and then saving it your desktop:
  • Double-click .exe that you downloaded
  • Click rootkit-tab and then scan.
  • Don't check
    Show All
    box while scanning in progress!
  • When scanning is ready, click Copy.
  • This copies log to clipboard
  • Post log in your reply.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#3 Blade81

Blade81

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Posted 04 November 2009 - 01:27 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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