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113 replies to this topic

#1 clifford.r.f

clifford.r.f

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  • Local time:09:28 PM

Posted 15 October 2009 - 05:37 PM

Hello everyone,

I've been working with boopme on this. Here is what we have tried so far.

http://www.bleepingcomputer.com/forums/ind...=263954&hl=

He asked that I run Win32kDiag.exe and post the log here. So here goes. Please help.


Running from: C:\Documents and Settings\Administrator\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Administrator\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\KB972260-IE7\KB972260-IE7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\A5W_DATA\A5W_DATA

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CAVTemp\CAVTemp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\IIS Temporary Compressed Files\IIS Temporary Compressed Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\setup.pss\setupupd\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\backup\backup

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\update\update.exe

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB873333\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 10:34:54 654848 C:\WINDOWS\$hf_mig$\KB873339\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB885250\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB885835\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB885836\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 13:34:52 654848 C:\WINDOWS\$hf_mig$\KB886185\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 11:34:54 654848 C:\WINDOWS\$hf_mig$\KB887472\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 10:34:54 654848 C:\WINDOWS\$hf_mig$\KB887742\update\update.exe (Microsoft Corporation)

[1] 2004-10-14 10:34:54 654848 C:\WINDOWS\$hf_mig$\KB888113\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB888302\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB890046\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 19:35:06 718048 C:\WINDOWS\$hf_mig$\KB890859\update\update.exe (Microsoft Corporation)

[1] 2004-11-30 14:46:40 654848 C:\WINDOWS\$hf_mig$\KB891781\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB893066\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 19:35:06 718048 C:\WINDOWS\$hf_mig$\KB893086\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB893756\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB894391\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896358\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896422\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896423\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 21:35:06 718048 C:\WINDOWS\$hf_mig$\KB896424\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896428\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 22:35:05 718048 C:\WINDOWS\$hf_mig$\KB896688\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB896727\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 22:35:05 718048 C:\WINDOWS\$hf_mig$\KB898461\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899587\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899588\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899589\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB899591\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB900485\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB900725\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB901017\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB901214\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB902400\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB904706\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB904942\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 22:35:05 718048 C:\WINDOWS\$hf_mig$\KB905414\update\update.exe (Microsoft Corporation)

[1] 2005-02-24 20:35:06 718048 C:\WINDOWS\$hf_mig$\KB905749\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB905915\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB908519\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB908531\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:28 716000 C:\WINDOWS\$hf_mig$\KB910437\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB911280\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB911562\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB911567\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB911927\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB912812\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB912919\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:28 716000 C:\WINDOWS\$hf_mig$\KB913446\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB913580\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB914388\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB914389\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:28 716000 C:\WINDOWS\$hf_mig$\KB915865\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB916281\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB916595\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB917159\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB917344\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB917422\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB917537\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB917953\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB918118\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB918439\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB918899\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB919007\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB920213\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB920214\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB920670\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB920683\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB920685\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB920872\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB921398\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB921503\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB921883\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:28 716000 C:\WINDOWS\$hf_mig$\KB922582\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB922616\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB922760\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB922819\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB923414\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 12:18:04 755576 C:\WINDOWS\$hf_mig$\KB923561\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB923694\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB923980\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB924191\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB924270\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB924496\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB925454\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB925486\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB925902\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB926247\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB926255\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:16:51 716000 C:\WINDOWS\$hf_mig$\KB926436\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB927779\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB927802\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB927891\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB928090\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB928255\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB928843\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB929123\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB929338\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB929969\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB930178\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB930916\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB931261\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB931768-IE7\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB931784\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB931836\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB932823-v3\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB933360\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB933566-IE7\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB935839\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB935840\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB936021\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB936357\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB937143-IE7\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB937894\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB938127-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:20:44 755576 C:\WINDOWS\$hf_mig$\KB938464\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB938828\update\update.exe (Microsoft Corporation)

[1] 2006-01-19 14:29:19 716000 C:\WINDOWS\$hf_mig$\KB938829\update\update.exe (Microsoft Corporation)

[1] 2005-10-12 18:12:29 716000 C:\WINDOWS\$hf_mig$\KB939373\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB939653-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB941202\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB941568\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB941644\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB941693\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB942615-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB942763\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB942830\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB942831\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB943055\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB943485\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB944533-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB944653\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB945553\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB946026\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:20:44 755576 C:\WINDOWS\$hf_mig$\KB946648\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:56 716000 C:\WINDOWS\$hf_mig$\KB947864-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB948590\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:56 716000 C:\WINDOWS\$hf_mig$\KB948881\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB950749\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:56 716000 C:\WINDOWS\$hf_mig$\KB950759-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB950760\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB950762\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB950974\update\update.exe (Microsoft Corporation)

[1] 2007-12-03 10:25:31 755576 C:\WINDOWS\$hf_mig$\KB951066\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB951072-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB951376-v2\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB951698\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB951748\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB951978\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB952004\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB952287\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB952954\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB953155\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB954211\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB954600\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB955069\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB955839\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB956390-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB956391\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB956572\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB956802\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB956803\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB956841\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB957095\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 08:02:04 755576 C:\WINDOWS\$hf_mig$\KB957097\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:56 716000 C:\WINDOWS\$hf_mig$\KB958215-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB958644\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 06:18:51 755576 C:\WINDOWS\$hf_mig$\KB958687\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB958690\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB959426\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB960225\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:56 716000 C:\WINDOWS\$hf_mig$\KB960714-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-11-15 12:18:04 755576 C:\WINDOWS\$hf_mig$\KB960715\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB960803\update\update.exe (Microsoft Corporation)

[1] 2007-03-05 20:22:59 716000 C:\WINDOWS\$hf_mig$\KB961260-IE7\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 06:40:52 755576 C:\WINDOWS\$hf_mig$\KB961371\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB961373\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB961501\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB963027-IE7\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB967715\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB968537\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB969897-IE7\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:22 755576 C:\WINDOWS\$hf_mig$\KB969898\update\update.exe (Microsoft Corporation)

[1] 2007-11-30 07:39:18 755576 C:\WINDOWS\$hf_mig$\KB970238\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 08:02:04 755576 C:\WINDOWS\$hf_mig$\KB970483\update\update.exe (Microsoft Corporation)

[1] 2008-07-09 02:38:29 755576 C:\WINDOWS\$hf_mig$\KB971633\update\update.exe (Microsoft Corporation)

[1] 2008-07-08 08:02:04 755576 C:\WINDOWS\$hf_mig$\KB973346\update\update.exe (Microsoft Corporation)

[1] 2009-05-26 06:40:52 755576 C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\update\update.exe ()



Found mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0c096b9a042a9952f5fab6ff1bd528f3\0c096b9a042a9952f5fab6ff1bd528f3

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5a0d771158cfd69be5ddd26d8f58c73b\5a0d771158cfd69be5ddd26d8f58c73b

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-12 08:19:04 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 19:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)





Finished!



Thanks!!!!
Cliff

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#2 Farbar

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Posted 15 October 2009 - 06:32 PM

Hi Cliff,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (scanning or running other tools, updating Windows, installing applications, removing files, etc.) from now on as it might interfere with our fixes. Please let me know in your next reply if you agree with this.

You computer is infected with a recent rootkit and I'm sure there are more and we have to take them out step for step. Make yourself ready for a long ride.
  • Go to start > Run copy/paste the following lines one by one in the run box and click OK after each line.

    sc config eventlog start= disabled

  • Important: Reboot the computer.

  • We need to run the tool with the following command to fix some malware related changes.
    Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK:

    "%userprofile%\desktop\win32kdiag.exe" -f -r

    When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

  • Download RootRepeal.exe from one of these download locations and save it on the root of C drive (C:\)
    http://download.bleepingcomputer.com/rootr.../RootRepeal.exe
    http://ad13.geekstogo.com/RootRepeal.exe
    http://rootrepeal.psikotick.com/RootRepeal.exe
  • Open Posted Image.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Click Ok.
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


#3 clifford.r.f

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Posted 15 October 2009 - 07:10 PM

I forgot to mention that I was only able to get the above log in Safe Mode. Should I proceed with your instructions while in Safe Mode?

I have no problem following only your directions and not trying anything else on my own.

#4 Farbar

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Posted 16 October 2009 - 02:43 AM

For the first 3 steps makes no difference. The last one try first in normal mode, if it didn't worked tell me about it. Of course this time you download and save it to a different location as instructed.

#5 clifford.r.f

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Posted 16 October 2009 - 11:22 AM

I'm in Safe Mode. I performed steps 1 and 2. When I tried step 3 nothing happened. The old log file is still on the desktop, does this matter?

#6 Farbar

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Posted 16 October 2009 - 11:57 AM

The old log file is still on the desktop, does this matter?

The old file will be overwritten if the fix works. Are you sure it is the old file? The new log should contain lines like "Removing mount point".

#7 clifford.r.f

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Posted 16 October 2009 - 01:59 PM

The log has lines like "Found mounting point". After I typed in "%userprofile%\desktop\win32kdiag.exe" -f -r and clicked OK the program never opened up like it did the first time I ran it.

#8 Farbar

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Posted 16 October 2009 - 02:20 PM

You have to download it again but save it this time to another location as instructed. In case it did not run gain proceed with the next step.

Download Win32kDiag from any of the following locations and save it On the C drive.We need to run the tool with the following command to fix some malware related changes.

Click on Start->Run, and copy-paste the following command (the bold text) into the "Open" box, and click OK:

"C:\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

#9 clifford.r.f

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Posted 16 October 2009 - 04:08 PM

Running from: win32kdiag.exe

Log file at : C:\Documents and Settings\Maggie Taylor\Desktop\Win32kDiag.txt

Removing all found mount points.

Attempting to reset file permissions.

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB932168\KB932168

Found mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB933729\KB933729

Found mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB943460\KB943460

Found mount point : C:\WINDOWS\$hf_mig$\KB972260-IE7\KB972260-IE7

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\KB972260-IE7\KB972260-IE7

Found mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Found mount point : C:\WINDOWS\A5W_DATA\A5W_DATA

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\A5W_DATA\A5W_DATA

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\addins\addins

Found mount point : C:\WINDOWS\CAVTemp\CAVTemp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CAVTemp\CAVTemp

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Config\Config

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Found mount point : C:\WINDOWS\CSC\d1\d1

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d1\d1

Found mount point : C:\WINDOWS\CSC\d2\d2

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d2\d2

Found mount point : C:\WINDOWS\CSC\d3\d3

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d3\d3

Found mount point : C:\WINDOWS\CSC\d4\d4

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d4\d4

Found mount point : C:\WINDOWS\CSC\d5\d5

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d5\d5

Found mount point : C:\WINDOWS\CSC\d6\d6

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d6\d6

Found mount point : C:\WINDOWS\CSC\d7\d7

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d7\d7

Found mount point : C:\WINDOWS\CSC\d8\d8

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\CSC\d8\d8

Found mount point : C:\WINDOWS\IIS Temporary Compressed Files\IIS Temporary Compressed Files

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\IIS Temporary Compressed Files\IIS Temporary Compressed Files

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\chsime\applets\applets

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp\applets\applets

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp98\imejp98

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\shared\res\res

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\classes\classes

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\trustlib\trustlib

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\msapps\msinfo\msinfo

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Cannot access: C:\WINDOWS\Prefetch\layout.ini

Attempting to restore permissions of : C:\WINDOWS\Prefetch\layout.ini

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Found mount point : C:\WINDOWS\setup.pss\setupupd\temp\temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\setup.pss\setupupd\temp\temp

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\backup\backup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\backup\backup

Cannot access: C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\update\update.exe

Attempting to restore permissions of : C:\WINDOWS\SoftwareDistribution\Download\cfdf673d5f64980a67e3f1a551949306\update\update.exe

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0c096b9a042a9952f5fab6ff1bd528f3\0c096b9a042a9952f5fab6ff1bd528f3

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0c096b9a042a9952f5fab6ff1bd528f3\0c096b9a042a9952f5fab6ff1bd528f3

Found mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5a0d771158cfd69be5ddd26d8f58c73b\5a0d771158cfd69be5ddd26d8f58c73b

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\5a0d771158cfd69be5ddd26d8f58c73b\5a0d771158cfd69be5ddd26d8f58c73b

Found mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\SelfUpdate\Registered\Registered

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Found mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SxsCaPendDel\SxsCaPendDel

Cannot access: C:\WINDOWS\system32\eventlog.dll

Attempting to restore permissions of : C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-12 08:19:04 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 19:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 19:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)





Finished!

Should I proceed with the RootRepeal step?

#10 Farbar

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Posted 16 October 2009 - 04:48 PM

No need to ask.

#11 clifford.r.f

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Posted 16 October 2009 - 06:19 PM

Here's the log. Please advise. Thank you.

Attached Files



#12 Farbar

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Posted 17 October 2009 - 01:50 AM

Please copy and paste the content of logs to your reply instead of attaching. Thanks.

Read before Running ComboFix: We are going to run ComboFix. Before running it disable your antivirus so that it will not run even after Combofix reboots to delete the infection. Please let Combofix download and install the Recovery Console. It will inform you that it has found rootkit, no need to note them down as we have already have their names.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Information on A/V control HERE)
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please copy and paste the C:\ComboFix.txt in your next reply.[/list]

#13 clifford.r.f

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Posted 19 October 2009 - 11:51 AM

I was out of town this weekend and when I got back to the laptop this morning it is unresponsive. The screen saver was on and when I moved the mouse the screen went black accept for a Windows Police Pro window in the middle. I couldn't bring up Task Manager. I rebooted the computer. I downloaded ComboFix and put it on the desktop. It won't open though.

#14 Farbar

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Posted 19 October 2009 - 12:02 PM

Delete the copy of Combofix from your desktop.
  • Please set your system to show all files:
    • Click Start, open Computer, select the Tools menu and click Folder Options.
    • Select the View Tab. Under the Hidden files and folders heading, check Show hidden files and folders.
    • Uncheck: Hide file extensions for known file types
    • Uncheck: Hide protected operating system files (recommended) option.
    • Click Yes to confirm.
  • Boot into "Safe Mode with Networking".

    Download a fresh copy of Combofix but rename it to far.exe before saving it and save it to your desktop. Right-Click it and select Properties. Select Unblock then Apply and OK.

    Then follow the instruction to run it. When it wanted to reboot let it reboot to normal mode.


#15 clifford.r.f

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Posted 19 October 2009 - 12:55 PM

Folder Options wasn't in the menu. I rebooted to Safe Mode with Networking. I plugged into our network and the left link light is solid orange and the right is blinking yellow. In network connections it says the Network cable unplugged.

Just as a reminder. It had connectivity quite a while ago but to get all the programs we've been using onto the laptop I've been using a USB thumb drive so I haven't tried it on a network for some time.

Windows Police Pro just opened while I was typing this and I'm still in Safe Mode w/ networking.




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