Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer shutsdown when on the internet, computer shutsdown when scanning with spybot, superantispyware, and Kaspersky


  • This topic is locked This topic is locked
2 replies to this topic

#1 md853

md853

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:02 PM

Posted 15 October 2009 - 06:57 AM

Hi,

I have copied and pasted the DDS. I cannot run root repeal on a 64 bit system. I cannot run Kaspersky because it shutsdown. I have attached the notebook file (attach).


DDS (Ver_09-10-13.01) - NTFSx86 NETWORK
Run by Mike at 6:39:32.81 on Thu 10/15/2009
Internet Explorer: 8.0.6001.18813
Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.1535.811 [GMT -4:00]

AV: CyberDefender Internet Security *On-access scanning enabled* (Updated) {A7D7AAA6-B395-4684-8B63-B98843FBD6B8}
SP: CyberDefender Internet Security *enabled* (Updated) {B1B5E108-B73E-4FAD-BDCB-124381F078DD}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
SP: AdwareAlert *disabled* (Updated) {1357DFC2-FBB9-40F2-891B-F83101F3C884}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UKL26NUN\dds[1].scr

============== Pseudo HJT Report ===============

uWindow Title =
uSearch Bar =
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files (x86)\yahoo!\companion\installs\cpn4\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~2\spybot~1\SDHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files (x86)\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files (x86)\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
BHO: {AAAC503B-6F0F-4F48-8055-289B8A5EF5C0} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files (x86)\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files (x86)\yahoo!\companion\installs\cpn4\yt.dll
TB: {F35CE83E-9EBF-40d5-AE87-53F982389740} - No File
TB: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files (x86)\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
TB: {5D51B4F2-CC28-4488-9AB3-BE7E40EB3293} - No File
uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files (x86)\superantispyware\SUPERAntiSpyware.exe
uRun: [Messenger (Yahoo!)] "c:\program files (x86)\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [SpybotSD TeaTimer] c:\program files (x86)\spybot - search & destroy\TeaTimer.exe
mRun: [NBKeyScan] "c:\program files (x86)\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [Symantec PIF AlertEng] "c:\program files (x86)\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files (x86)\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [AVP] "c:\program files (x86)\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\avp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre6\bin\jusched.exe"
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\forget~1.lnk - c:\program files (x86)\broderbund\ag creatacard\AGRemind.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files (x86)\microsoft office\office10\OSA.EXE
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\ymetray.lnk - c:\program files (x86)\yahoo!\yahoo! music jukebox\ymetray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Anti-Banner - c:\program files (x86)\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\ie_banner_deny.htm
IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files (x86)\paltalk messenger\Paltalk.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files (x86)\java\jre6\bin\ssv.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files (x86)\kaspersky lab\kaspersky anti-virus 6.0 for windows workstations mp4\scieplgn.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~2\spybot~1\SDHelper.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {17D667BA-5675-4AAB-9221-08B9379384D4} - hxxp://cdnimg.piczo.com/images/uploader/piczo_fast_uploader.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files (x86)\yahoo!\common\Yinsthelper.dll
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://www.freerealms.com/gamedata/FreeRealmsInstaller.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1209996395702
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - hxxp://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://www.nick.com/common/groove/gx/GrooveAX27.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.shockwave.com/content/insaniquarium/sis/popcaploader_v10.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files (x86)\superantispyware\SASWINLO.dll
AppInit_DLLs: c:\progra~2\kasper~1\kasper~1.0fo\adialhk.dll,c:\progra~2\kasper~1\kasper~1.0fo\kloehk.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files (x86)\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R0 nvstor64;nvstor64;c:\windows\system32\drivers\nvstor64.sys --> c:\windows\system32\drivers\nvstor64.sys [?]
R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\pxhlpa64.sys --> c:\windows\system32\drivers\PxHlpa64.sys [?]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys --> c:\windows\system32\drivers\klim6.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files (x86)\superantispyware\sasdifsv.sys [2009-9-15 9968]
S1 SASKUTIL;SASKUTIL;c:\program files (x86)\superantispyware\SASKUTIL.SYS [2009-9-15 74480]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\spybot - search & destroy\SDWinSec.exe [2008-7-31 1153368]
S2 SeaPort;SeaPort;c:\program files (x86)\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\nvidia corporation\3d vision\nvSCPAPISvr.exe [2009-8-17 239648]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;c:\windows\microsoft.net\framework64\v2.0.50727\mscorsvw.exe [2009-7-6 89920]
S3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys --> c:\windows\system32\drivers\klfltdev.sys [?]
S3 netr7364;Gigabyte RT73 Wireless Driver for Vista for Vista;c:\windows\system32\drivers\netr7364.sys --> c:\windows\system32\drivers\netr7364.sys [?]
S3 PerfHost;Performance Counter DLL Host;c:\windows\syswow64\perfhost.exe [2008-3-23 19968]
S3 SASENUM;SASENUM;c:\program files (x86)\superantispyware\SASENUM.SYS [2009-9-15 7408]

============== File Associations ===============

JSEFile=c:\windows\syswow64\WScript.exe "%1" %*

=============== Created Last 30 ================

2009-10-14 22:48 238,377 a------- C:\MGlogs.zip
2009-10-10 23:34 <DIR> --dsh--- C:\found.000
2009-10-03 11:41 87,552 a------- c:\windows\system32\wudriver.dll
2009-10-03 11:41 171,608 a------- c:\windows\system32\wuwebv.dll
2009-10-03 11:41 33,792 a------- c:\windows\system32\wuapp.exe
2009-09-27 00:26 <DIR> --d----- c:\program files (x86)\common files\DivX Shared
2009-09-23 11:12 4,223,008 a------- c:\windows\system32\NVStWiz.exe
2009-09-20 13:58 <DIR> --d----- c:\program files (x86)\common files\Wise Installation Wizard
2009-09-18 00:36 <DIR> --d----- c:\program files (x86)\Windows Live SkyDrive
2009-09-18 00:31 <DIR> --d----- c:\program files (x86)\common files\Windows Live

==================== Find3M ====================

2009-10-15 06:21 150,416 a------- c:\programdata\nvModes.dat
2009-10-15 06:21 150,416 a------- c:\progra~3\nvModes.dat
2009-09-24 11:05 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-24 11:05 51,200 a------- c:\windows\inf\infpub.dat
2009-09-24 11:05 86,016 a------- c:\windows\inf\infstor.dat
2009-09-08 02:59 75 a------- c:\programdata\nvUnsupRes.dat
2009-09-08 02:59 75 a------- c:\progra~3\nvUnsupRes.dat
2009-09-08 00:39 1,344,398 a------- C:\MGtools.exe
2009-09-02 01:16 78,200 a------- c:\users\mike\appdata\roaming\GDIPFONTCACHEV1.DAT
2009-08-28 22:42 331,776 a------- c:\windows\apppatch\apppatch64\AcLayers.dll
2009-08-28 22:42 284,672 a------- c:\windows\apppatch\apppatch64\AcGenral.dll
2009-08-28 22:42 100,352 a------- c:\windows\apppatch\apppatch64\acspecfc.dll
2009-08-28 22:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 22:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 22:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 22:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 20:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 20:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-17 00:57 10,858,496 a------- c:\windows\system32\nvoglv32.dll
2009-08-17 00:57 7,569,920 a------- c:\windows\system32\nvd3dum.dll
2009-08-17 00:57 3,298,304 a------- c:\windows\system32\nvwgf2um.dll
2009-08-17 00:57 2,169,376 a------- c:\windows\system32\nvcuvid.dll
2009-08-17 00:57 1,985,536 a------- c:\windows\system32\nvcuda.dll
2009-08-17 00:57 1,706,528 a------- c:\windows\system32\nvcuvenc.dll
2009-08-17 00:57 1,044,992 a------- c:\windows\system32\nvapi.dll
2009-08-14 11:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 09:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 09:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 09:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 09:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 09:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 09:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 09:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 09:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 17:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 17:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 17:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 16:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-17 09:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-06 13:58 665,600 a------- c:\windows\inf\drvindex.dat
2008-02-25 13:56 114 a------- c:\users\mike\appdata\roaming\MTC-savedfolder.dat
2008-02-02 15:30 5,914,648 a------- c:\program files (x86)\SUPERAntiSpyware.exe
2007-10-10 07:17 262,144 a------- c:\progra~3\ntuser.dat
2006-11-02 11:10 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 11:10 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 11:10 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 11:10 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 06:52 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 06:52 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 06:52 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 06:52 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-06-21 05:23 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-21 05:23 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-21 05:23 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-06-21 05:23 245,760 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 6:43:27.31 ===============



Thank you,

Mike

Attached Files



BC AdBot (Login to Remove)

 


#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:02 AM

Posted 27 October 2009 - 06:43 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

We need to create an OTL Report
  • Please download OTL By OldTimer
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:[list]
    OTListIt.txt <-- Will be opened
    Extra.txt <-- Will be minimized

Posted Image
m0le is a proud member of UNITE

#3 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:02:02 AM

Posted 30 October 2009 - 05:52 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
Posted Image
m0le is a proud member of UNITE




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users