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sharedobj.dll error making browsing impossible


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2 replies to this topic

#1 glasskuter

glasskuter

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Posted 15 October 2009 - 01:43 AM

I am running XP PRO SP 3 & IE8. I am constantly getting "IE has encountered a problem
& needs to close". Then the browser will reopen and sometimes the webpage I was on will
be repopulated & sometimes it will have timed out. When I look at the content of the error
it says the following-Mod name sharedobj:dll offset 00008691 iexplorer.exe
appver:8.0.6001.18702.To make sure the problem was not with IE I downloaded Firefox
and basically the same thing happens. Upon searching my computer I find the file
in C:\Windows\system32\sharedobj.dll. I have run a full system scan using McAfee
and also the new Windows Live Onecare security scan. I have run Regcure, Cccleaner,
Superantispyware,Noadware. Once I was able to delete the file and could successfully
use the browsers but when I restarted my computer the file was repopulated and now
I can't delete it again. This is about to drive me nuts as it is continuously happening.
I have tried to research this error through Google but haven't found anything that
might help me. I tried to post my problem on the Microsoft chat sites but was unable to get
it to post. I hope someone here can help me keep my sanity. Thank you.


DDS (Ver_09-10-13.01) - NTFSx86
Run by user at 1:15:57.87 on Thu 10/15/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.338 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\RegCure\RegCure.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ucrtupd.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\McAfee\Anti-Theft\McPvTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\system32\hpoipm07.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
c:\PROGRA~1\mcafee\mqc\QcConsol.exe
C:\WINDOWS\system32\defrag.exe
C:\WINDOWS\system32\DfrgNtfs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\user\Desktop\Spyware Programs\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msn.com
uDefault_Page_URL = hxxp://www.msn.com
uLocal Page = \blank.htm
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [POINTER] point32.exe
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] c:\progra~1\mcafee\mhn\McENUI.exe /hide
mRun: [McPvTray] c:\program files\mcafee\anti-theft\McPvTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoffi~1.lnk - c:\program files\hewlett-packard\hp officejet t series\bin\HPOstr05.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6796.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/chnz/default/mjolauncher.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab102118.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\gxyau638.default\
FF - prefs.js: browser.startup.homepage - hxxp://msn.com
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 McPvDrv;McPvDrv;c:\windows\system32\drivers\McPvDrv.sys [2008-5-28 61688]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-9-15 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-9-15 74480]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-10-3 210216]
R2 ucrtupd;Universal Root Certificates Updates;c:\windows\system32\ucrtupd.exe [2009-9-22 319488]
R3 LCcfltr;Logitech USB Filter Driver;c:\windows\system32\drivers\LCcfltr.sys [2008-12-2 14095]
S2 0047201255550823mcinstcleanup;McAfee Application Installer Cleanup (0047201255550823);c:\windows\temp\004720~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\004720~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-9-15 7408]

=============== Created Last 30 ================

2009-10-14 11:10 122,880 a------- c:\windows\system32\sharedobj.dll
2009-10-14 11:08 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-10-06 02:38 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-10-06 02:37 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-10-06 02:37 <DIR> --d----- c:\docume~1\user\applic~1\SUPERAntiSpyware.com
2009-10-06 02:33 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-10-04 10:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\McAfee Anti-Theft
2009-10-04 08:27 <DIR> --d----- c:\program files\Oberon Media
2009-10-03 02:50 8,451 a------- c:\windows\system32\Config.MPF
2009-10-03 02:45 79,816 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-10-03 02:45 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-10-03 02:45 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-10-03 02:45 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-10-03 02:44 <DIR> --d----- c:\program files\common files\McAfee
2009-10-03 02:43 <DIR> --d----- c:\program files\McAfee.com
2009-10-03 02:43 <DIR> --d----- c:\program files\McAfee
2009-10-03 02:38 34,248 a------- c:\windows\system32\drivers\mferkdk.sys
2009-10-02 13:47 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-10-02 13:37 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-10-01 20:06 <DIR> --d----- c:\program files\MSN Games
2009-09-24 00:27 60,032 ac------ c:\windows\system32\dllcache\usbaudio.sys
2009-09-24 00:27 60,032 a------- c:\windows\system32\drivers\USBAUDIO.sys
2009-09-24 00:27 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-09-22 18:55 319,488 a------- c:\windows\system32\ucrtupd.exe

==================== Find3M ====================

2009-09-11 09:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-04 16:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-29 03:08 916,480 a------- c:\windows\system32\wininet.dll
2009-08-26 03:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-06 19:23 274,288 a------- c:\windows\system32\mucltui.dll
2009-08-06 19:23 215,920 a------- c:\windows\system32\muweb.dll
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-04 10:13 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 09:20 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-03 15:07 403,816 a------- c:\windows\system32\OGACheckControl.dll
2009-08-03 15:07 322,928 a------- c:\windows\system32\OGAAddin.dll
2009-08-03 15:07 230,768 a------- c:\windows\system32\OGAEXEC.exe
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 11:22 1,435,648 a------- c:\windows\system32\query.dll
2008-02-08 15:33 323,584 a------- c:\documents and settings\user\setup.exe
2002-03-11 04:06 1,822,520 a------- c:\program files\instmsiw.exe
2002-03-11 04:06 1,822,520 a------- c:\documents and settings\user\instmsiw.exe
2002-03-11 03:45 1,708,856 a------- c:\program files\instmsia.exe
2002-03-11 03:45 1,708,856 a------- c:\documents and settings\user\instmsia.exe
2001-07-05 12:46 8,116 a------- c:\program files\OSLO3071b2.USB
2001-02-22 09:54 768 a------- c:\program files\x73_lut.dat
2009-05-09 20:43 245,760 a--sh--- c:\windows\system32\config\systemprofile\ietldcache\index.dat
2008-12-04 18:42 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008120420081205\index.dat

============= FINISH: 1:17:11.21 ===============

Attached Files



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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
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Posted 27 October 2009 - 06:38 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 m0le

m0le

    Can U Dig It?


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Posted 30 October 2009 - 05:50 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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