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Computer Locking Up/Freezing!


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#1 animestan

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Posted 14 October 2009 - 08:09 PM

Hello, i've been having a re-occuring problem with my pc. This error has only occured during gaming. Visual indication would be the screen freezing on a specific frame. Sound would indiciate a reptition/loop of the last half second of noise produced by the game. And for my pc case, i have a led that connects to the HDD that blinks to show HDD activity. When the freezing first starts, it would blink in a constant cycle, then a few moments later, the light would turn off, My screen would still be frozen, and the sound would not loop anymore, but only play the last sound genereated by the game.

Things I've done to try to troubleshoot;
1. Chckdsk (Using regular chkdsk in run will check to about 2nd or 3rd step, then it says errors found cannot run in read only mode.
2. chkdsk /f
3. Ran SEAGATE diag tools. Tests run: SMART check, Short drive self test, short generic test. All tests came back as PASSED
4. Right click My Pc -> Manage -> Disk Management -> Right-Click C drive -> Properties -> Error Checking -> Check Now. The test would not start till i rebooted (and i did so) I waited for the 5 step test to finish, and my regular boot up screen proceeded and i logged in.
*I've updated graphic card drivers, HDD firmware
PC SPECS:
Quad core Q9450
Seagate 500gb
bfg gts250
kingston 4gb ram
coolmaster 600W
Asus P5Q-E
Win Xp

Stats while play Red Faction Guerilla in windowed-widescreen
according to speedfan:
GPU: 59 C
System: 29 C
CPU: 47C
AUX: 30C
Temp: 59C
HDD: 27C
Core 0: 54C
Core 1: 51C
Core 2: 50 C
Core 3: 58 C
Core: 59 C


At idle:
GPU: 39 C
System: 29 C
CPU: 35C
AUX: 30C
Temp: 39C
HDD: 27C
Core 0: 43C
Core 1: 42C
Core 2: 39 C
Core 3: 44 C
Core: 38C

*I've tried to check for errors in event viewer, but nothing poitns to a freeze or shutdown


Any solutions?
Thanks

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#2 Sneakycyber

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Posted 15 October 2009 - 08:35 PM

You are off to a great start finding the problem. Next I would run Memtest86 you will need to burn it to a cd\DVD and reboot the computer off the disc. Also don't rule out a failing HDD. I have had drives pass short and long test from manufactures and still not function properly, the opposite has also been true. Lastly check to be sure your drivers and windows updates are current.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#3 animestan

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Posted 16 October 2009 - 03:40 PM

Quick Update. I now have temp readings for the game I usually crash in
Left 4 Dead
Temps according to speed fan

Gpu: 64C
System: 28C
Cpu: 51C
Aux: 30C
Temp: 64C
HD0: 27C
Core0: 58C
Core1: 54C
Core2: 54C
Core3: 57C
Core: 61C

#4 starcraftmaster

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Posted 16 October 2009 - 06:41 PM

try the memtest
also you can copy that to a floppy disk if you got a floppy drive and rather do it that way

#5 animestan

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Posted 17 October 2009 - 01:32 PM

Sry, I havent gotten around testing mem 86 yet, but my most recent update:
Well, i showed one of my friends my problem and temps, he claimed that it was an overheating problem with my GPU, and said it would autoshut down at 67C, he advised me to turn up the GPU's to 50%+ I did that.

I was playing RF: G and my my froze up again.
I looked at Speedfan and it showed 53C

#6 animestan

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Posted 06 November 2009 - 05:39 PM

UPDATE:
I ran memtest 86+ v4.00 came back as a PASS
I also cleaned out all dust from my pc, properly re-applied thermal paste (mx-2) to my cpu, no luck

I decided that the next time it freezes up, I'll wait for a while...
Today, when it freezed (During TF2) I decided to just sit there. A while later I saw the LED light for my HDD blink and the sound came back for a split second then my pc restarted. Also , I additionally ran the Seagate Long Self Drive test
Any ideas?

#7 animestan

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Posted 07 November 2009 - 09:26 AM

Update 2:
So basically after the restart of my pc I started doing what I regularly do. After I was done, I shut it down.

Next morning, I turn on my pc, boot up and everything was fine, but I recieved an additional dialog box saying my pc has recovered from a serious error (dont know why it came up, and if it should come up, shouldnt it have come up after the auto restart ?)
Heres the log in event viewer.

Source: System Error
Category: (102)
Event ID: 1003

Error code 000000ea, parameter1 88568b30, parameter2 89269208, parameter3 8907f110, parameter4 00000001.

In bytes:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 65 000000e
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 38 38 eters 88
0030: 35 36 38 62 33 30 2c 20 568b30,
0038: 38 39 32 36 39 32 30 38 89269208
0040: 2c 20 38 39 30 37 66 31 , 8907f1
0048: 31 30 2c 20 30 30 30 30 10, 0000
0050: 30 30 30 31 0001




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