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Not quite fixed yet, please help


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9 replies to this topic

#1 ianfc

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Posted 13 October 2009 - 11:33 PM

Below is my Malware Bytes log. Looks like things are fixed except that I can't go to Google.com anymore or get to my gmail account. I'm also trying to run my system so that I have an administrator account and a general use account. Under the general use account I get two pop ups when Windows starts that read...

"Error loading C:\WINDOWS\system32\pewafahu.dll"
The specified module could not be found.

"Error loading C:\WINDOWS\system32\barihuye.dll"
The specified module could not be found.

Should I run a Malware Bytes scan on both accounts?

Here is the admin. log...

Malwarebytes' Anti-Malware 1.41
Database version: 2955
Windows 5.1.2600 Service Pack 3

10/13/2009 6:37:45 PM
mbam-log-2009-10-13 (18-37-45).txt

Scan type: Quick Scan
Objects scanned: 134664
Time elapsed: 13 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

BC AdBot (Login to Remove)

 


#2 ianfc

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Posted 14 October 2009 - 02:57 PM

I don't mean to sound impatient, but is there something wrong with my post?

#3 garmanma

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Posted 14 October 2009 - 08:51 PM

There's nothing wrong with your post
We are all volunteers here doing this in our spare time
We do have real lives with spouses, jobs and other commitments


:trumpet:

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

----------------------------------

Please note: If Rootrepeal fails to run, try this step: Click Settings - Options. Set the Disk Access slider to High

======================================

:flowers:

Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.
--------------------------------------


:thumbsup: Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#4 ianfc

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Posted 14 October 2009 - 10:17 PM

I will do this ASAP, thanks! And when I wrote about the impatience thing earlier, I just wanted to make sure my original post wasn't violating any rules of the forum. Thanks again.

#5 ianfc

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Posted 15 October 2009 - 06:49 AM

Even after changing the options in RootRepeal I am unable to complete a scan. I can check all seven boxes, then I can check my C:\ drive, but once I hit the Okay button after that RootRepeal says it's initializing, the blue light on my computer stays permanently on but my mouse freezes and my computer also freezes up and then restarts on its own. Any suggestions would be appreciated.

#6 garmanma

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Posted 15 October 2009 - 07:44 PM

Please try :flowers: and :thumbsup:
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 ianfc

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Posted 15 October 2009 - 08:11 PM

Win32kdiag.txt.......

Running from: C:\Documents and Settings\Compaq_Administrator\Desktop\Win32kDiag.exe

Log file at : C:\Documents and Settings\Compaq_Administrator\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...





Finished!



log.txt......


Volume in drive C is PRESARIO
Volume Serial Number is 7C3B-A681

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 08:00 AM 180,224 scecli.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 08:00 AM 407,040 netlogon.dll

Directory of C:\WINDOWS\$NtServicePackUninstall$

08/04/2004 08:00 AM 55,808 eventlog.dll
3 File(s) 643,072 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\ServicePackFiles\i386

04/13/2008 08:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Directory of C:\WINDOWS\system32

04/13/2008 08:12 PM 181,248 scecli.dll

Directory of C:\WINDOWS\system32

04/13/2008 08:12 PM 407,040 netlogon.dll

Directory of C:\WINDOWS\system32

04/13/2008 08:11 PM 56,320 eventlog.dll
3 File(s) 644,608 bytes

Total Files Listed:
9 File(s) 1,932,288 bytes
0 Dir(s) 35,716,911,104 bytes free

#8 garmanma

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Posted 16 October 2009 - 04:36 PM

Now that you were successful in creating that last log you need to post it in our HJT forum There they will help you with the removal through some custom scripts and programs that we cannot run here in this forum

First, try to run a DDS / HJT log as outlined in our preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If it won't run, don't worry, just give a brief description and tell them that these logs were all you could get to run successfully

Post them here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

The HJT team is extremely busy, so be patient and good luck


Include the two error pop-ups you are getting, in your description


"Error loading C:\WINDOWS\system32\pewafahu.dll"
The specified module could not be found.

"Error loading C:\WINDOWS\system32\barihuye.dll"
The specified module could not be found.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 ianfc

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Posted 17 October 2009 - 12:28 AM

Done and done. Thanks again for your help!

#10 Orange Blossom

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Posted 23 October 2009 - 07:59 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/264938/i-have-virusmalware-on-my-machine/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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