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ive just got hacked by dutch hackers


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#1 skeletor79

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Posted 13 October 2009 - 02:41 PM

hello all, i was looking around the computer world last night and a black site popped up saying ive just been hacked by dutch hackers WTC LEGEND it had the dutch flag waving and green matrix style letters going down the screen also dutch rap music playing. now i do all my banking on the computer im not rich matter fact close to poor and what little money i do have i dont want stolen. i have been to microsoft website it says i have to delete everything off my computer and start everything new, please tell me there is another option. my computer seems to be running normal i havent noticed anything different. but i dont want to get on my bank account and lose what few dollars i have. things i found out i went on youtube to see if there are other idiots and what to do, and what i did find was wtc legend is a hacker on youtube showing people how to hack paypal i dont know if this is the same group or same person. please help me i have enough to worry about without dealing with this. i can do the netstat at cmd thing if you need or i also have hijack this for a log ill post it if you need it.

thank you for any help you can provide.

i have seen this http://www.bleepingcomputer.com/tutorials/have-i-been-hacked/ does re install mean system recovery

Edited by skeletor79, 13 October 2009 - 02:49 PM.


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#2 Elise

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Posted 13 October 2009 - 02:49 PM

Hi skeletor79 and :thumbsup: to BleepingComputer!

First of all, it would be a good idea to contact your bank and explain them the situation. They will know what measures to take.

Please do NOT post a HijackThis log here, this is not allowed in this forum.

Make sure you are using an Antivirus program and a Firewall, if you are not using any, let me know, so I can give you freeware options for both.

Now lets see if your computer has malware on it.

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan.exe.
  • Double-click on myscan.exe to launch the program.
  • If that did not work, then try renaming and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 skeletor79

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Posted 13 October 2009 - 03:05 PM

hello thank you for your quick reply. i am using avg 8.5 virus scanner, spybot search and destroy, windows firewall. i am also running the malwarebytes scan now.


i was earlier looking at my startup items i found one i never seen before called ALCXMONITOR.EXE i typed it in said to stop it because its a keylogger, so i did.

Edited by skeletor79, 13 October 2009 - 03:08 PM.


#4 Elise

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Posted 13 October 2009 - 03:13 PM

ALCXMONITOR.EXE is part of Realtek software. Although the file is legit and should be left alone, it should not run on startup, since it sends some data back to Realtek. It is by no means a dangerous process.

AVG8.5 is a good free Antivirus. However when running windows XP, windows firewall is not enough. For now, we will leave it alone though, we will first have to make sure you have no active infections on your system.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#5 skeletor79

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Posted 13 October 2009 - 07:31 PM

Malwarebytes' Anti-Malware 1.41
Database version: 2955
Windows 5.1.2600 Service Pack 3

10/13/2009 8:26:51 PM
mbam-log-2009-10-13 (20-26-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 260089
Time elapsed: 2 hour(s), 52 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\Temp\cd1f67c7-31c6-4a32-825e-1017e0572901.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\bf23567.dat (Worm.KoobFace) -> Quarantined and deleted successfully.

#6 Elise

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Posted 14 October 2009 - 01:41 AM

So far that doesnt look too bad :thumbsup:


TFC
--------
Download TFC by OldTimer to your desktop.
(TFC only cleans temp folders. It will not clean URL history, prefetch, or cookies).
Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job.
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean

NOTE:
It's normal after running TFC cleaner that the PC will be slower to boot the first time.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.



SUPERANTISPYWARE
-----------------------------
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

ROOTREPEAL
-------------
We need to check for rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#7 skeletor79

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Posted 14 October 2009 - 02:41 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/14/2009 at 02:28 PM

Application Version : 4.29.1002

Core Rules Database Version : 4165
Trace Rules Database Version: 2088

Scan type : Complete Scan
Total Scan Time : 03:45:44

Memory items scanned : 216
Memory threats detected : 0
Registry items scanned : 5886
Registry threats detected : 0
File items scanned : 124241
File threats detected : 31

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@cdn4.specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@chitika[1].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[1].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad1.clickhype[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ehg-chartercommunications.hitbox[1].txt
C:\Documents and Settings\Owner\Cookies\owner@kontera[2].txt
C:\Documents and Settings\Owner\Cookies\owner@clicktorrent[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.bootcampmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tacoda[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.techguy[2].txt
C:\Documents and Settings\Owner\Cookies\owner@statcounter[1].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@zedo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@apmebf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@a1.interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@at.atwola[2].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[2].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[3].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[2].txt
C:\Documents and Settings\Owner\Cookies\owner@hitbox[2].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.pointroll[2].txt
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt

#8 skeletor79

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Posted 14 October 2009 - 02:42 PM

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/14 15:03
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF548A000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A4D000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEFD9F000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\windows\temp\perflib_perfdata_414.dat
Status: Allocation size mismatch (API: 16384, Raw: 0)

Path: C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\9OIRTS95\r[2].js
Status: Visible to the Windows API, but not on disk.

SSDT
-------------------
#: 011 Function Name: NtAdjustPrivilegesToken
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5748302

#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf57479e2

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747fb4

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5748a48

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf57478c8

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747e26

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf57484e8

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747498

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf57486ce

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574886e

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747344

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5748f8e

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574817a

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574708e

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747cbc

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf57471ec

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5748e02

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574912e

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5748c0e

#: 249 Function Name: NtShutdownSystem
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5747c56

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys" at address 0xf55ea0b0

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574765e

Shadow SSDT
-------------------
#: 383 Function Name: NtUserGetAsyncKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749e6a

#: 414 Function Name: NtUserGetKeyboardState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749c12

#: 416 Function Name: NtUserGetKeyState
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749cfc

#: 460 Function Name: NtUserMessageCall
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749988

#: 475 Function Name: NtUserPostMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749698

#: 476 Function Name: NtUserPostThreadMessage
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749818

#: 502 Function Name: NtUserSendInput
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749b1c

#: 549 Function Name: NtUserSetWindowsHookEx
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf5749fd8

#: 552 Function Name: NtUserSetWinEventHook
Status: Hooked by "C:\WINDOWS\System32\DRIVERS\cmdguard.sys" at address 0xf574a1fa

==EOF==

#9 Elise

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Posted 14 October 2009 - 02:46 PM

Hi again, good news, everything is looking good here :thumbsup:

How is everything running? Any strange behaviour? Slow performance? Redirects? Popups?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#10 skeletor79

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Posted 14 October 2009 - 03:02 PM

hello, and no problems everything is still running good. i do appreciate all your help.
you said at the beginning that windows firewall isnt good enough for windows xp, awhile back i used comodo firewall but it had alot of questions asking me to allow this or that do you know of one that is simple to use like windows firewall never asked no questions. again thank you for everything you did.

Edited by skeletor79, 14 October 2009 - 03:24 PM.


#11 Elise

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Posted 15 October 2009 - 01:30 AM

Good to hear everything runs fine :thumbsup: I know what you mean about Comodo firewall. The trouble is, it has also an Antivirus application and a mode that protects registry changes. The last two are not needed and cause the pop-ups with questions. If I recall the installation gives you a couple of options, Comodo AV should NOT be installed, only the FW.

Install and use a firewall with outbound protection
While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers
I therefore strongly recommend that you install one of the following free firewalls: Comodo Firewall (remember to uncheck Install Comodo Antivirus) or Zonealarm
See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here

Note: You should only have one firewall installed at a time. Having more than one firewall program installed at once is likely to cause conflicts and may well decrease your overall protection as well as seriously impairing the performance of your PC.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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