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problem with windows update


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2 replies to this topic

#1 melbb

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Posted 29 July 2005 - 05:52 PM

I apologize if this is in the wrong place, but I thought if fit under security the best. When I try to go to windows update (http://windowsupdate.microsoft.com/), it loads a blank page. I did a search for windows update and noticed that there are different links, one of which was (http://v4.windowsupdate.microsoft.com/en/default.asp). Is the first link wrong? This is the link I am sent to when I click on Windows Update on the Start menu bar. I tried the v4 link and it said there were no updates, but I know I got a couple of e-mails from Microsoft last week. So I am confused. Anyway, I went to Microsofts homepage and after going through various links (Security, try microsoft update under update your software, then followed instructions) got an error message saying that the website encountered a problem and could not display the requested page (error number: 0x80072F76). What does all this mean? I just want to make sure it is working properly and that I am getting all security updates. Thanks.

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#2 groovicus

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Posted 29 July 2005 - 06:27 PM

Just to calrify, are you going to windows updates by clicking the Windows Update link in your start menu? Are you using IE?

#3 melbb

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Posted 30 July 2005 - 10:37 AM

I was able to resolve this. Apparently there is new windows update software. I was not able to load it (got the error) because Netscape accelerator was interferring. When I disabled it, I was able to update the Update software and update my windows software. Thanks for your response.




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