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BSOD, need help

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#1 tryn2learn


  • Members
  • 220 posts
  • Gender:Female
  • Location:Upstate NY
  • Local time:06:54 PM

Posted 13 October 2009 - 07:18 AM

Not sure if this where to post BSOD info, don't yell at me, just tell me where I should post it as it's not really clear.

After enjoying a well working computer for months now, I crashed this morning. I am running Vista Business 32bit

Here is the mini-dump. And I really don't understand this stuff at all. Someone on this site once helped me when I was having severe problems and I thought perhaps I could ask for help again.

Thank you in advance,
TryN :huh: :huh:

Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\Mini101309-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0x82040000 PsLoadedModuleList = 0x82157c70
Debug session time: Tue Oct 13 07:56:31.804 2009 (GMT-4)
System Uptime: 0 days 19:29:37.766
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 11691, 3, 485f9}

Probably caused by : memory_corruption ( nt!MiBadShareCount+24 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arg1: 00000099, A PTE or PFN is corrupt
Arg2: 00011691, page frame number
Arg3: 00000003, current page state
Arg4: 000485f9, 0

Debugging Details:




PROCESS_NAME: AcroRd32Info.ex


LAST_CONTROL_TRANSFER: from 820d6b63 to 8210db0d

be439c48 820d6b63 0000004e 00000099 00011691 nt!KeBugCheckEx+0x1e
be439c60 820c6ad4 82158780 8379983c 000457b9 nt!MiBadShareCount+0x24
be439c94 820c6746 80210000 ffffffff 000001a7 nt!MiRestoreTransitionPte+0x36d
be439ca8 820d6072 00000000 400001a7 00000000 nt!MiRemoveStandbyPage+0xa3
be439ce4 820d9e72 000001a7 053e3000 053e3001 nt!MiRemoveAnyPage+0x337
be439d4c 8208ddb4 00000001 053e3000 00000001 nt!MmAccessFault+0x1c12
be439d4c 628c9237 00000001 053e3000 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
04e64eb5 00000000 00000000 00000000 00000000 0x628c9237


820d6b63 cc int 3


SYMBOL_NAME: nt!MiBadShareCount+24




IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0x4E_99_nt!MiBadShareCount+24

BUCKET_ID: 0x4E_99_nt!MiBadShareCount+24

Followup: MachineOwner

0: kd> lm
start end module name
8040c000 80413000 kdcom (deferred)
80413000 80483000 mcupdate_GenuineIntel (deferred)
80483000 80494000 PSHED (deferred)
80494000 8049c000 BOOTVID (deferred)
8049c000 804dd000 CLFS (deferred)
804dd000 805bd000 CI (deferred)
805bd000 805cd000 fileinfo (deferred)
805cd000 805d5b80 PxHelp20 (deferred)
805d6000 805f7000 mrxdav (deferred)
80607000 80683000 Wdf01000 (deferred)
80683000 80690000 WDFLDR (deferred)
80690000 806d6000 acpi (deferred)
806d6000 806df000 WMILIB (deferred)
806df000 806e7000 msisadrv (deferred)
806e7000 8070e000 pci (deferred)
8070e000 8071d000 partmgr (deferred)
8071d000 8072c000 volmgr (deferred)
8072c000 80776000 volmgrx (deferred)
80776000 8077d000 pciide (deferred)
8077d000 8078b000 PCIIDEX (deferred)
8078b000 8079b000 mountmgr (deferred)
8079b000 807a0580 pavboot (deferred)
807a1000 807a9000 atapi (deferred)
807a9000 807c7000 ataport (deferred)
807c7000 807f9000 fltmgr (deferred)
81404000 8143d000 mrxsmb10 (deferred)
8143d000 81455000 mrxsmb20 (deferred)
81455000 8147c000 srv2 (deferred)
8147c000 814c8000 srv (deferred)
814c8000 814d0000 PavSRK (deferred)
814d0000 814d9000 asyncmac (deferred)
814d9000 814e9900 adfs (deferred)
814ea000 814f1000 COMFiltr (deferred)
814f1000 8151b380 PavProc (deferred)
8151c000 815fa000 peauth (deferred)
8200d000 82040000 hal (deferred)
82040000 823f9000 nt (pdb symbols) c:\symbols\ntkrpamp.pdb\109FACEC7E244C8FAC6D191457B5C7022\ntkrpamp.pdb
82603000 82674000 ksecdd (deferred)
82674000 8277f000 ndis (deferred)
8277f000 827aa000 msrpc (deferred)
827aa000 827e5000 NETIO (deferred)
827e5000 827f9580 WUDFRd (deferred)
8aa0f000 8aaf9000 tcpip (deferred)
8aaf9000 8ab14000 fwpkclnt (deferred)
8ab14000 8ab23000 intelppm (deferred)
8ab23000 8ab5b000 e1e6032 (deferred)
8ab5b000 8ab99000 USBPORT (deferred)
8ab99000 8abbc000 ndiswan (deferred)
8abbc000 8abcb000 raspppoe (deferred)
8abcb000 8abdf000 raspptp (deferred)
8abdf000 8abf4000 rassstp (deferred)
8ac00000 8ac09000 tunmp (deferred)
8ac0e000 8ad1e000 Ntfs (deferred)
8ad1e000 8ad57000 volsnap (deferred)
8ad57000 8ad5f000 spldr (deferred)
8ad5f000 8ad6e000 mup (deferred)
8ad6e000 8ad95000 ecache (deferred)
8ad95000 8ada6000 disk (deferred)
8ada6000 8adc7000 CLASSPNP (deferred)
8adc7000 8add0000 crcdisk (deferred)
8add0000 8adef000 mrxsmb (deferred)
8adf0000 8adfb000 tunnel (deferred)
8f405000 8fd224e0 nvlddmkm (deferred)
8fd23000 8fd24080 nvBridge (deferred)
8fd25000 8fdc4000 dxgkrnl (deferred)
8fdc4000 8fdd0000 watchdog (deferred)
8fdd0000 8fddb000 HECI (deferred)
8fddb000 8fde6000 usbuhci (deferred)
8fde6000 8fdf5000 usbehci (deferred)
8fdf5000 8fe00000 ndistapi (deferred)
8fe05000 8fe92000 HDAudBus (deferred)
8fe92000 8feaa000 cdrom (deferred)
8feaa000 8fef2000 VSTBS23 (deferred)
8fef2000 8ff1c000 ks (deferred)
8ff1c000 8ff2f000 i8042prt (deferred)
8ff2f000 8ff49000 serial (deferred)
8ff49000 8ff53000 serenum (deferred)
8ff5c000 8ff64000 serscan (deferred)
8ff64000 8ff93000 msiscsi (deferred)
8ff93000 8ffd4000 storport (deferred)
8ffd4000 8ffdf000 TDI (deferred)
8ffdf000 8fff6000 rasl2tp (deferred)
90000000 9000b000 mouclass (deferred)
9000f000 90113000 VSTDPV3 (deferred)
90113000 901c6000 VSTCNXT3 (deferred)
901c6000 901d3000 modem (deferred)
901d3000 901e2300 ohci1394 (deferred)
901e3000 901f0080 1394BUS (deferred)
901f1000 901fc000 fdc (deferred)
9080e000 9083cb00 neti1634 (deferred)
9083d000 908c6000 rdpdr (deferred)
908c6000 908d6000 termdd (deferred)
908d6000 908e1000 kbdclass (deferred)
908e1000 908e2380 swenum (deferred)
908e3000 908ed000 mssmbios (deferred)
908ed000 908fa000 umbus (deferred)
908fa000 9092f000 usbhub (deferred)
9092f000 90939000 flpydisk (deferred)
90939000 9094a000 NDProxy (deferred)
90955000 90963000 netbios (deferred)
90963000 90976000 wanarp (deferred)
90976000 909b2000 rdbss (deferred)
909b2000 909bc000 nsiproxy (deferred)
909bc000 909e9b00 IDSFLT (deferred)
909ea000 909ed600 elrawdsk (deferred)
909ee000 909f9500 DSAFLT (deferred)
90a00000 90a0c000 tcpipreg (deferred)
90a0f000 90a6a000 csc (deferred)
90a6a000 90a81000 dfsc (deferred)
90a81000 90a91600 APPFLT (deferred)
90a92000 90aa9000 usbccgp (deferred)
90aa9000 90aaa700 USBD (deferred)
90aab000 90ab4000 hidusb (deferred)
90ab4000 90ac4000 HIDCLASS (deferred)
90ac4000 90acd000 kbdhid (deferred)
90acd000 90ad5900 LVUSBSta (deferred)
90ad6000 90ae3000 usbscan (deferred)
90ae3000 90aed000 usbprint (deferred)
90aed000 90b02000 USBSTOR (deferred)
90b02000 90b2c000 nwifi (deferred)
90b2c000 90b3f000 rspndr (deferred)
90b3f000 90baa000 HTTP (deferred)
90baa000 90bc7000 srvnet (deferred)
90bc7000 90be0000 bowser (deferred)
90be0000 90bf5000 mpsdrv (deferred)
90bf5000 90bff000 secdrv (deferred)
90c00000 90c09c80 WNMFLT (deferred)
90c0b000 90e40340 RTKVHDA (deferred)
90e41000 90e6e000 portcls (deferred)
90e6e000 90e93000 drmk (deferred)
90e93000 90e9c000 Fs_Rec (deferred)
90e9c000 90ea3000 Null (deferred)
90ea3000 90eaa000 Beep (deferred)
90eaa000 90eb2680 ShlDrv51 (deferred)
90eb3000 90eb9380 HIDPARSE (deferred)
90eba000 90ec6000 vga (deferred)
90ec6000 90ee7000 VIDEOPRT (deferred)
90ee7000 90eef000 RDPCDD (deferred)
90eef000 90ef7000 rdpencdd (deferred)
90ef7000 90f02000 Msfs (deferred)
90f02000 90f10000 Npfs (deferred)
90f10000 90f19000 rasacd (deferred)
90f19000 90f2f000 tdx (deferred)
90f2f000 90f43000 smb (deferred)
90f43000 90f68280 NETFLTDI (deferred)
90f69000 90fb1000 afd (deferred)
90fb1000 90fe3000 netbt (deferred)
90fe3000 90ff9000 pacer (deferred)
90ff9000 90ffcc00 fnetmon (deferred)
91400000 9140a000 ndisuio (deferred)
9140d000 91a7c780 lvuvc (deferred)
91a7d000 91a8ee00 usbaudio (deferred)
91a8f000 91ace300 lvrs (deferred)
91acf000 91adc000 crashdmp (deferred)
91adc000 91ae7000 dump_dumpata (deferred)
91ae7000 91aef000 dump_atapi (deferred)
91aef000 91af9000 Dxapi (deferred)
91af9000 91b08000 monitor (deferred)
91b08000 91b23000 luafv (deferred)
91b23000 91b33000 amm8660 (deferred)
91b33000 91b3f000 PavTPK (deferred)
91b3f000 91bef000 spsys (deferred)
91bef000 91bff000 lltdio (deferred)
9f450000 9f652000 win32k (deferred)
9f670000 9f679000 TSDDD (deferred)
9f680000 9f6cc000 ATMFD (deferred)
9f6e0000 9f6ee000 cdd (deferred)
a5604000 a5616000 WUDFPf (deferred)
a5616000 a562c980 av5flt (deferred)
a562d000 a5643000 cdfs (deferred)

Unloaded modules:
8add0000 8addd000 crashdmp.sys
8addd000 8ade8000 dump_ataport
8ade8000 8adf0000 dump_atapi.s
90eaa000 90eb3000 kbdhid.sys
90953000 90955000 USBD.SYS
9094a000 90953000 LVUSBSta.sys
9000b000 9000d000 USBD.SYS
8ff53000 8ff5c000 LVUSBSta.sys

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