1. A frequent message saying: The instruction at "0x060f3ec2" referenced memory at 0x00000004." The memory could not be "read."
2. My security software (CA) has an anti-spyware function that is constantly disabled. I enable it and almost immediately it is disabled.
3. I have Registry Mechanic on my computer. I run it at least daily, and I repeatedly have 5-10 errors that appear to be identical to what I had the last time I ran it.
4. From time to time, my computer locks up, and a check shows its running at 100% capacity. I have to kill the program(s) running and start over.
5. Windows Media Player cannot access the WEB. It used to do so without problem.
As background, I completed re-loaded my operating system about 3 months ago, hoping to eliminate a number of issues. Everything seemed to be fine for a while, but fairly soon thereafter I began to see the above problems. The Windows Media Player problem is especially frustrating since I never had that issue before I re-loaded the system. And I made a special effort to NOT put as many things on my computer as I had before.
I would appreciate any help whatsoever. Thank you for your attention.
DDS (Ver_09-10-12.01) - NTFSx86
Run by Jack at 13:56:46.29 on Mon 10/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.160 [GMT -7:00]
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Windows Home Server\esClient.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.517\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Light\CAGlobalLight.exe
C:\Documents and Settings\Jack\Desktop\dds.scr
============== Pseudo HJT Report ===============
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: BrowserHelper Class: {9a065c65-4ee7-4ddd-9918-f129089a894a} - c:\program files\windows home server\WHSDeskBands.dll
BHO: CA Toolbar Helper: {fbf2401b-7447-4727-be5d-c19b2075ca84} - c:\program files\ca\ca internet security suite\ca website inspector\toolbar\CallingIDIE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Home Server Banner: {d73e76a3-f902-45bd-8fc8-95ae8e014671} - c:\program files\windows home server\WHSDeskBands.dll
TB: CA Toolbar: {10134636-e7af-4ac5-a1dc-c7c44bb97d81} - c:\program files\ca\ca internet security suite\ca website inspector\toolbar\CallingIDIE.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [cctray] "c:\program files\ca\ca internet security suite\casc.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [CAPPActiveProtection] "c:\program files\ca\ca internet security suite\ca anti-spyware\CAPPActiveProtection.exe"
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-7.0.0.517\QOELoader.exe"
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\windows\installer\{21e49794-7c13-4e84-8659-55bd378267d5}\WHSTrayApp.exe
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: microsoft.com\fai.music.metaservices
Trusted Zone: microsoft.com\oas.support
Trusted Zone: microsoft.com\support
Trusted Zone: zachd.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1249064254015
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: PFW - UmxWnp.Dll
AppInit_DLLs: c:\windows\system32\UmxSbxExw.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: ShellHook Class: {1869181a-9f50-4fcf-8bff-1b8588ecb85c} - c:\program files\ca\ca internet security suite\ca website inspector\linkadvisor\CIDLinkAdvisor.dll
============= SERVICES / DRIVERS ===============
R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2009-6-8 108024]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2009-4-1 73720]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2009-4-28 55288]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2009-8-20 128240]
R2 esClient;Windows Media Center Client Service;c:\program files\windows home server\esClient.exe [2009-4-20 94064]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2009-3-27 58872]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2009-4-1 875000]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2009-6-15 760664]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2009-4-1 207352]
R2 WHSConnector;Windows Home Server Connector Service;c:\program files\windows home server\WHSConnector.exe [2009-4-20 335728]
R2 WinSvchostManager;WinSock Svchost Manager;c:\windows\system32\svcprs32.exe [2009-7-30 823296]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2009-4-1 205304]
R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2009-8-20 222448]
S3 BackupReader;BackupReader;c:\windows\system32\drivers\BackupReader.sys [2009-4-20 44784]
S3 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2009-6-8 145912]
S3 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2009-6-8 115704]
=============== Created Last 30 ================
2009-09-26 16:06 <DIR> --d----- c:\program files\Microsoft
2009-09-24 15:59 104,512 a------- c:\windows\system32\drivers\AnyDVD.sys
==================== Find3M ====================
2009-10-11 08:10 236,544 a------- c:\windows\PEV.exe
2009-09-11 10:08 24,744 a------- c:\windows\system32\drivers\ElbyCDIO.sys
2009-08-31 13:07 100,463 a------- c:\windows\hpqins11.dat
2009-08-31 12:47 147,043 a------- c:\windows\hpoins31.dat
2009-08-30 10:06 116,893 a------- c:\windows\hpqins00.dat
2009-08-13 12:34 165,097 a------- c:\windows\hpoins21.dat
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-01 16:11 256 a------- c:\documents and settings\jack\pool.bin
2009-07-31 12:30 87,747 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-30 19:43 2,732,032 a------- c:\windows\system32\win32cpr.dll
2009-07-30 16:05 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-07-30 09:37 111,856 a------- c:\windows\system32\wbem\canvprov.dll
2009-07-26 16:44 48,448 a------- c:\windows\system32\sirenacm.dll
2009-07-20 12:29 524,288 a------- c:\windows\opuc.dll
2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-16 18:11 111,856 a------- c:\windows\system32\isafprod.dll
2009-07-16 18:11 99,568 a------- c:\windows\system32\isafeif.dll
============= FINISH: 13:58:24.43 ===============