Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malware infection (I think)


  • This topic is locked This topic is locked
2 replies to this topic

#1 jackj

jackj

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:25 PM

Posted 12 October 2009 - 04:29 PM

For some time, I have been getting the following messages and/or behavior:
1. A frequent message saying: The instruction at "0x060f3ec2" referenced memory at 0x00000004." The memory could not be "read."
2. My security software (CA) has an anti-spyware function that is constantly disabled. I enable it and almost immediately it is disabled.
3. I have Registry Mechanic on my computer. I run it at least daily, and I repeatedly have 5-10 errors that appear to be identical to what I had the last time I ran it.
4. From time to time, my computer locks up, and a check shows its running at 100% capacity. I have to kill the program(s) running and start over.
5. Windows Media Player cannot access the WEB. It used to do so without problem.

As background, I completed re-loaded my operating system about 3 months ago, hoping to eliminate a number of issues. Everything seemed to be fine for a while, but fairly soon thereafter I began to see the above problems. The Windows Media Player problem is especially frustrating since I never had that issue before I re-loaded the system. And I made a special effort to NOT put as many things on my computer as I had before.

I would appreciate any help whatsoever. Thank you for your attention.

DDS (Ver_09-10-12.01) - NTFSx86
Run by Jack at 13:56:46.29 on Mon 10/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.160 [GMT -7:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
FW: CA Personal Firewall *enabled* {14CB4B80-8E52-45EA-905E-67C1267B4160}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Windows Home Server\esClient.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\Program Files\Windows Home Server\WHSConnector.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-7.0.0.517\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Windows Home Server\WHSTrayApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Light\CAGlobalLight.exe
C:\Documents and Settings\Jack\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: BrowserHelper Class: {9a065c65-4ee7-4ddd-9918-f129089a894a} - c:\program files\windows home server\WHSDeskBands.dll
BHO: CA Toolbar Helper: {fbf2401b-7447-4727-be5d-c19b2075ca84} - c:\program files\ca\ca internet security suite\ca website inspector\toolbar\CallingIDIE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
TB: Home Server Banner: {d73e76a3-f902-45bd-8fc8-95ae8e014671} - c:\program files\windows home server\WHSDeskBands.dll
TB: CA Toolbar: {10134636-e7af-4ac5-a1dc-c7c44bb97d81} - c:\program files\ca\ca internet security suite\ca website inspector\toolbar\CallingIDIE.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [IntelZeroConfig] c:\program files\intel\wireless\bin\ZCfgSvc.exe
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [cctray] "c:\program files\ca\ca internet security suite\casc.exe"
mRun: [CAVRID] "c:\program files\ca\ca internet security suite\ca anti-virus\CAVRID.exe"
mRun: [CAPPActiveProtection] "c:\program files\ca\ca internet security suite\ca anti-spyware\CAPPActiveProtection.exe"
mRun: [QOELOADER] "c:\program files\ca\ca internet security suite\ca anti-spam\qsp-7.0.0.517\QOELoader.exe"
mRun: [capfasem] c:\program files\ca\ca internet security suite\ca personal firewall\capfasem.exe
mRun: [capfupgrade] c:\program files\ca\ca internet security suite\ca personal firewall\capfupgrade.exe
mRun: [hpqSRMon] c:\program files\hewlett-packard\digital imaging\bin\hpqSRMon.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\windows\installer\{21e49794-7c13-4e84-8659-55bd378267d5}\WHSTrayApp.exe
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hewlett-packard\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\VetRedir.dll
Trusted Zone: microsoft.com\fai.music.metaservices
Trusted Zone: microsoft.com\oas.support
Trusted Zone: microsoft.com\support
Trusted Zone: zachd.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxp://h20364.www2.hp.com/CSMWeb/Customer/cabs/HPISDataManager.CAB
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1249064254015
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxdev.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
Notify: PFW - UmxWnp.Dll
AppInit_DLLs: c:\windows\system32\UmxSbxExw.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: ShellHook Class: {1869181a-9f50-4fcf-8bff-1b8588ecb85c} - c:\program files\ca\ca internet security suite\ca website inspector\linkadvisor\CIDLinkAdvisor.dll

============= SERVICES / DRIVERS ===============

R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2009-6-8 108024]
R1 KmxAgent;KmxAgent;c:\windows\system32\drivers\KmxAgent.sys [2009-4-1 73720]
R1 KmxFile;KmxFile;c:\windows\system32\drivers\KmxFile.sys [2009-4-28 55288]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2009-8-20 128240]
R2 esClient;Windows Media Center Client Service;c:\program files\windows home server\esClient.exe [2009-4-20 94064]
R2 KmxSbx;KmxSbx;c:\windows\system32\drivers\KmxSbx.sys [2009-3-27 58872]
R2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2009-4-1 875000]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2009-6-15 760664]
R2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2009-4-1 207352]
R2 WHSConnector;Windows Home Server Connector Service;c:\program files\windows home server\WHSConnector.exe [2009-4-20 335728]
R2 WinSvchostManager;WinSock Svchost Manager;c:\windows\system32\svcprs32.exe [2009-7-30 823296]
R3 KmxCfg;KmxCfg;c:\windows\system32\drivers\KmxCfg.sys [2009-4-1 205304]
R3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2009-8-20 222448]
S3 BackupReader;BackupReader;c:\windows\system32\drivers\BackupReader.sys [2009-4-20 44784]
S3 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2009-6-8 145912]
S3 KmxFw;KmxFw;c:\windows\system32\drivers\KmxFw.sys [2009-6-8 115704]

=============== Created Last 30 ================

2009-09-26 16:06 <DIR> --d----- c:\program files\Microsoft
2009-09-24 15:59 104,512 a------- c:\windows\system32\drivers\AnyDVD.sys

==================== Find3M ====================

2009-10-11 08:10 236,544 a------- c:\windows\PEV.exe
2009-09-11 10:08 24,744 a------- c:\windows\system32\drivers\ElbyCDIO.sys
2009-08-31 13:07 100,463 a------- c:\windows\hpqins11.dat
2009-08-31 12:47 147,043 a------- c:\windows\hpoins31.dat
2009-08-30 10:06 116,893 a------- c:\windows\hpqins00.dat
2009-08-13 12:34 165,097 a------- c:\windows\hpoins21.dat
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-01 16:11 256 a------- c:\documents and settings\jack\pool.bin
2009-07-31 12:30 87,747 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-07-30 19:43 2,732,032 a------- c:\windows\system32\win32cpr.dll
2009-07-30 16:05 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-07-30 09:37 111,856 a------- c:\windows\system32\wbem\canvprov.dll
2009-07-26 16:44 48,448 a------- c:\windows\system32\sirenacm.dll
2009-07-20 12:29 524,288 a------- c:\windows\opuc.dll
2009-07-17 12:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-16 18:11 111,856 a------- c:\windows\system32\isafprod.dll
2009-07-16 18:11 99,568 a------- c:\windows\system32\isafeif.dll

============= FINISH: 13:58:24.43 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:07:25 AM

Posted 27 October 2009 - 12:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:07:25 AM

Posted 01 November 2009 - 04:13 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users