What they said, plus...
Your information is from the Event Viewer which is helpful, but there is a more efficient method to post events:
To see the Event Viewer logs, click Start, Settings, Control Panel, Administrative Tools, Event Viewer.
A shortcut to Event Viewer is to click Start, Run and in the box enter:
Click OK to launch the Event Viewer.
The most interesting logs are usually the Application and System. Some logs may be almost or completely empty.
Not every event it a problem, some are informational messages that things are working okay.
Each event is sorted by Date and Time. Errors will have red Xs, Warnings will have yellow !s.
Information messages have white is. Not every Error or Warning event means there is a serious issue.
Some errors are excusable at startup time when Windows is booting.
If you double click an event, it will open a Properties windows with more information. On the right are
black up and down arrow buttons to scroll through the open events. The third button that looks like two
pages on top of each other is used to copy the event details to your Windows clipboard.
When you find an interesting event that occurred around the time of your issue, click the third button
under the up and down arrows to copy the details and then you can paste the details (right click, Paste
or CTRL-V) the detail text back here for analysis.
To get a fresh start on any Event Viewer log, you can shoose to clear the log (backing up the log is offered),
then reproduce your issue, then look at just the events around the time of your issue.
On to your BSOD:
Have any hardware oriented changes been made to the system since it worked? RAM, video card,
storage (hard disks, USB devices), hardware drivers?
Reduce the number of questions, guessing and trying things that might work maybe by supplying more information:
Click Start, Run and in the box enter:
Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste
There would be some personal information (like System Name and User Name) or whatever appears to
be only your business that you can delete from the paste.
Disable Automatic restart on system error to stop the error on your screen so you can see it:
Right click My Computer, Properties, Advanced, Startup and Recovery Settings.
In the System failure section, untick the Automatically restart box, OK, OK.
Here are some BSOD blue screen of death examples showing information you need to provide:http://www.codinghorror.com/blog/images/Windows_XP_BSOD.pnghttp://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpg
Send the information pointed to with the red arrows (about 3 or 4 lines total). Skip
the boring text unless it looks important to you. We know what a BSOD looks
like, we need to know the other information that is specific to your BSOD.
If you can only boot in Safe Mode, to see the BSOD screen, choose the option:
Disable automatic restart on system failure
Reduce the chances of malicious software by running some scans.
Download, install, update and do a full scan with these free malware detection programs:
Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
These can be uninstalled later if desired.